Robert Murray
Robert Murray at AutoStar Chevrolet of Waynesville

Robert Murray

Service Advisor

AutoStar Chevrolet of Waynesville

282 Hyatt Creek Rd
Waynesville, NC 28786

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4.6
18 Reviews
4.6

18 Reviews

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18 Reviews of Robert Murray

February 12, 2026

Dealership Rating
Employee Rating

The service techs try. The service reception people suck. They don’t know what’s going on with the service when I called to check on the vehicle. They need an onsite diesel More

by RC_NEADEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 09, 2026

Dealership Rating
Employee Rating

Friendly,timely tell you what they do and what you need done if extra work is needed More

by SPECKLES779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

AutoStar Chevrolet of Waynesville responded

SPECKLES779, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 04, 2026

Dealership Rating
Employee Rating

I have had a great experience before purchasing tires and would work with this dealership again! More

by DDALTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

AutoStar Chevrolet of Waynesville responded

DDALTON2, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 30, 2026

Dealership Rating
Employee Rating

Everyone was friendly and professional. They explained what needed to be done to my vehicle. More

by WOLF0951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joy Haney

Feb 10, 2026

AutoStar Chevrolet of Waynesville responded

WOLF0951, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 20, 2026

Dealership Rating
Employee Rating

I am totally satisfied with the people who work at AutoStar they are all exceptional. Truly a great overall experience. More

by PetieBoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

AutoStar Chevrolet of Waynesville responded

PetieBoy, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 17, 2026

Dealership Rating
Employee Rating

I took my vehicle in for my first oil change everyone was really friendly, I was in and out in a very timely manner. I would recommend Auto Star if your looking to purchase your next vehicle. More

by jenkins_37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

AutoStar Chevrolet of Waynesville responded

jenkins_37, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 09, 2026

Dealership Rating
Employee Rating

Great service. Attentive to my situation and very Courteous service. I would recommend them too More

by BILLY.REILLY7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harris

Jan 19, 2026

AutoStar Chevrolet of Waynesville responded

Billy, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 01, 2026

Dealership Rating
Employee Rating

They were curtious, prompt, and professional. The restroom was clean. The waiting room was clean and very comfortable. More

by FULLERBEN121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joy Haney, Chad Ege

Jan 07, 2026

AutoStar Chevrolet of Waynesville responded

FULLERBEN121, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

November 08, 2025

Dealership Rating
Employee Rating

Staff was pleasant. diagnostic fee is ridiculously high. We explained to the service center what needed to be done so we’re not sure what we paid for or why we had to pa More

by WENDY.HENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 18, 2025

AutoStar Chevrolet of Waynesville responded

Wendy, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

October 30, 2025

Dealership Rating
Employee Rating

Quick friendly service Easy to work with Gave accurate quotes Very helpful Would go there again More

by REUBENFLANDERS245
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

AutoStar Chevrolet of Waynesville responded

REUBENFLANDERS245, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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