Robert Paul Schickman
Robert Paul Schickman at Ford of Kendall

Robert Paul Schickman | Page 4

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.9
49 Reviews
4.9

49 Reviews

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49 Reviews of Robert Paul Schickman

July 30, 2024

Dealership Rating
Employee Rating

This dealership provides excellent service. Very timely and thorough. Rob is always professional and attentive. More

by Josrjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 10, 2024

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I made an appointment online through the app. When I arrived I was helped quickly and courteously. My vehicle was repaired quickly and professionally. More

by sgpaulson
Service Price Transparency
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Recommend Dealer
Yes
Jul 11, 2024

Ford of Kendall responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 04, 2024

Dealership Rating
Employee Rating

ROB IN SERVICE WAS FANTASTIC, PROFESSIONAL, FRIENDLY, COURTEOUS AND WANTING TO HELP ME RESOLVE MY ISSUE More

by Georgeh2020
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2024

Ford of Kendall responded

Hi, thanks for your praise and kind comments about our team. If there is anything else we can do to assist you, please let us know! Take care!

July 01, 2024

Dealership Rating
Employee Rating

Excellent service work, good knowledge about the car, the issue was under the factory warranty; I'm still waiting for a replacement for the window sill; 100% recommendable shop service More

by Davide Solari Berisso
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose Juan Iglesias, Brian Horta , Christopher Alvarez, Davis Brito

Jul 03, 2024

Ford of Kendall responded

Hello Davide, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (305) 238-9211 when you have a chance. Thank you, and we look forward to hearing from you.

June 29, 2024

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It’s close by my house , the Time I spent was at the dealership was very short More

by SMMAGNUMPI
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 23, 2024

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Employee Rating

Excellent service in a timely fashion. Very informative to all my questions. I’m coming from ram to ford so it’s a big difference he help me to understand the differences in things to expe More

by alsoriano74
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2024

Ford of Kendall responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

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Issues still happening second time I take it took 2 weeks and couldn’t even fix the issues never again will take my vehicle to this location More

by NABILJURY
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Recommend Dealer
No
Jun 19, 2024

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 13, 2024

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Employee Rating

Excelent service clearle and fast good attention w Rob I visit prontly wih my Expedion and Explorer and Fusion tks More

by Droaver
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2024

Ford of Kendall responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 11, 2024

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Employee Rating

I had very little wait before check-in. The service manager reviewed what would be done, and the wait was reasonable and also comfortable. More

by RFIFER0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Ford of Kendall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 10, 2024

Dealership Rating
Employee Rating

I took my vehicle in for routine maintenance. Rob was very helpful and suggested I have both air filters changed. He quoted a price and I agreed. to have the work done. When I received my car t More

by mkessell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2024

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (305) 238-9211 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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