Robert Pitman

Our salesman, Chris, was very professional, courteous, knowledgeable and patient. We did not feel rushed. We had to return to the service department for the CC finish and Robert was also very courteous an knowledgeable and patient. We did not feel rushed. We had to return to the service department for the CC finish and Robert was also very courteous and responsive. We received various phone calls from several different people to follow up and ensure all of our questions were answered and needs met. Overall, a great purchase experience. Keep up the great work team. More

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Not much to complain about, everyone was easy to deal with and helpful. It was a relatively quick process with not too much waiting around. Very nice dealership. I would recommend them to anyone. with and helpful. It was a relatively quick process with not too much waiting around. Very nice dealership. I would recommend them to anyone. More

by dmslmoore Verified Customer Verified Customer

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My experience with Germain Honda has been excellent from the sales department to the service department. I’m always greeted with smiles and warmth. These people are wonderful. Conner Brandtman was my fir the sales department to the service department. I’m always greeted with smiles and warmth. These people are wonderful. Conner Brandtman was my first encounter and I was very impressed by him, his knowledge of my choice of vehicle was amazing. His enthusiasm is infectious and makes the experience fun. Next I met Montana Boone, another great person. She was willing to do all that she could to make me happy with my purchase. I paid cash for my CR V so I didn’t have much to do with the finance department but the brief time it took to sign all the papers was efficient . Returned to the service department recently to take care of a recall. My experience there was also impressive. Bottom line? Germain Honda will be my go to car dealership from now on due to their honesty, efficiency and the people that work there. More

by cinbethaz Verified Customer Verified Customer

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Overall, customer service at Germaine Honda was exemplary. I know how important good customer service is and can’t think of any areas where there could be improvement. It was a wonderful experience exemplary. I know how important good customer service is and can’t think of any areas where there could be improvement. It was a wonderful experience and I thank you for that. More

by barthde99 Verified Customer Verified Customer

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Best experience buying a car that I ever had! ! Everybody that I dealt with was so nice and helpful! ! Everybody that I dealt with was so nice and helpful! More

by CMIGLIET Verified Customer Verified Customer

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Outstanding sales service and professionalism. I judge Germaine Honda the finest car agency I have ever dealt with. Rober is first and foremost Interested in selling cars but acts like a long time I judge Germaine Honda the finest car agency I have ever dealt with. Rober is first and foremost Interested in selling cars but acts like a long time friend. In the service department Mr. Bostamonte Attends to business with complete professionalism. He is Prepared and waiting for my arrival. He answers my questions And meets and exceeds all expectations. More

by Bill Canavan Verified Customer Verified Customer

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It was one of the more pleasant experiences of our car buying history. Everyone with whom we worked was very accommodating and helpful in all parts of the process, both before and after the purchase. All buying history. Everyone with whom we worked was very accommodating and helpful in all parts of the process, both before and after the purchase. All the other dealerships which we had visited only had one thing in mind ; much more in need of their interests than ours. More

by johnkidwelljr Verified Customer Verified Customer

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I enjoyed car shopping at Germain Honda of Surprise from the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. The the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. They know their motor vehicles, not just Honda, but also my Subaru to trade in, and others out there on the roads. After Kiara helped me try out and select my new CRV (EX model in metallic Powder River Blue), finance office expert Evan Winje helped me through my payment and paperwork that might be a unique situation. Meanwhile, the crew behind the scenes gave my new car a final polish and set it up for me to drive out. Before I left, Kiara walked me through the personalized settings on electronics for the way I like things. This car is wonderful, every bit as good as the reviews that I read when thinking about a new car. And the dealership experience was the best I've experienced in 50 years of driving. Well done, Germain Honda. More

by tommott Verified Customer Verified Customer

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Very professional dealership. The buying process was the easiest we've ever experienced. The sales and finance departments were very trustworthy and I would absolutely buy another The buying process was the easiest we've ever experienced. The sales and finance departments were very trustworthy and I would absolutely buy another car from them. They've made a loyal customer. More

by RKLEIMON Verified Customer Verified Customer

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I have always had excellent service with Kaz and Dave. They made the process to sales so easy when it came to trade. They made the process to sales so easy when it came to trade. More

by lynnshar Verified Customer Verified Customer

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