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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
276 Reviews

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English English

Spanish Spanish

5.0

276 Reviews

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276 Reviews of Robert Solis

October 16, 2026

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Employee Rating

Everybody at the dealership is professional, courteous, and knowledgeable. The building itself is inviting, clean, and well it. More

by faithbrow
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 16, 2026

Germain Honda of Surprise responded

Your overall satisfaction is the goal of our team here at Germain. From our clean and inviting dealership to providing a professional, courteous, and knowledgeable guest experience. Our team works hard to meet all your expectations. Best Regards, Sassha Motz General Manager

October 12, 2026

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Robert was very friendly and helpful. My car was serviced, oil change and filter, while I waited. The dealership was clean and comfortable. I had coffee and read while I waited. My car wa More

by tkovara
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2026

Germain Honda of Surprise responded

Thank you for your wonderful feedback! We’re happy Robert and our team provided friendly, efficient service in a clean and comfortable environment. We appreciate your confidence in Germain Honda and your recommendation to others! Best Regards, Sassha Motz General Manager

October 10, 2026

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I have always been pleased with the service department at Germain Honda. I had a warrenty issue this time that will be resolved for me once the parts come in. Robert Solis was very helpful in resolving my is More

by r.fain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 12, 2026

Germain Honda of Surprise responded

Thank you for your continued trust in Germain Honda! We’re pleased to hear that Robert was helpful in addressing your seat cover concern. We appreciate your patience while the necessary parts arrive and look forward to getting everything resolved for you. Your continued business means a great deal to our team! Best Regards, Sassha Motz General Manager

October 09, 2026

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Professional staff and knowledgeable and always helpful. Pleasant facility and nice location from west valley More

by michaeltrapp941
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Service Time
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Recommend Dealer
Yes
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Oct 12, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We’re glad our knowledgeable and helpful team made a positive impression. We appreciate your business and are happy our facility and location are convenient for you! Best Regards, Sassha Motz General Manager

September 23, 2026

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From the moment I arrived, Robert Solis was welcoming, professional, and extremely efficient. He clearly explained what work needed to be done. More

by dhalle606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 24, 2026

Germain Honda of Surprise responded

Your complete satisfaction is a priority for our team here at Germain. We strive to provide every guest with a quality, informative, and positive experience, as we believe this is the best way to earn your trust and continued business. Best Regards, Sassha Motz General Manager

September 22, 2026

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Employee Rating

Service at appointed time and finished up aboutvas estimated. Car was clean as I gave it upon return. Waiting area very nice. More

by svw3tld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 23, 2026

Germain Honda of Surprise responded

Thank you for taking the time to share your 5-star service experience with our team. We are pleased to know our team met, if not exceeded, your expectations. Best Regards, Sassha Motz General Manager

September 17, 2026

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Employee Rating

Al is a great service advisor and the mechanics are great—never had to bring car back for same problem! More

by niprev73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Sep 18, 2026

Germain Honda of Surprise responded

Thank you for your continued business and positive feedback. We are pleased to know that Al has taken great care of you. See you down the road. Best Regards, Sassha Motz General Manager

September 16, 2026

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Service advisor was very nice and professional to work with. My car was ready in a fast amount of time More

by steve.lublin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 17, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and informative service experience. Our goal is your overall satisfaction. Best Regards, Sassha Motz General Manager

September 10, 2026

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Employee Rating

Very clean and organized. Friendly staff. Nice waiting room. I can usually find a coupon on their website to save a little. More

by FRANK_MERLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Print
Sep 11, 2026

Germain Honda of Surprise responded

Our team is honored by your business and kind words. We look forward to our continued relationship. Best Regards, Sassha Motz General Manager

September 07, 2026

Dealership Rating
Employee Rating

Robert was helpful and very nice. I would schedule my maintenance visits with him again. More

by ARHINEHART2301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 08, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive needs! We’re pleased to hear that Robert took great care of you and made your experience a positive one. We truly appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

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