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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
255 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

255 Reviews

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255 Reviews of Robert Solis

July 22, 2026

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Employee Rating

Wonderful experience. I liked the fact the service advisor wasn't pushy as in other Honda dealers in the area. I will definitely be bringing both of my Honda vehicles in h More

by MJKANCELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo

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Jul 23, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and no-pressure service experience with our team. Here at Germain, our staff is dedicated to providing a quality experience while providing you with all the information you need to make informed decisions about the care of your Honda. Best Regards, Sassha Motz General Manager

July 22, 2026

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The problem was corrected ahead of schedule and my service advisor, Robert Solis, was able to apply coupons which saved me money. More

by roman4soccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

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Jul 23, 2026

Germain Honda of Surprise responded

Thank you for taking the time to share your positive experience with Robert and our team. Best Regards, Sassha Motz General Manager

July 20, 2026

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Robert is excellent! Professional, nice and knowledgeable. He always treats us well when we go in. More

by ellisohana
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Service Time
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Recommend Dealer
Yes
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Jul 21, 2026

Germain Honda of Surprise responded

Your continued business and trust in Robert for your automotive needs mean a great deal to our team. See you next time. Best Regards, Sassha Motz General Manager

July 20, 2026

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Kind, friendly service. Robert listened to everything I said and gave me everything I requested, nothing more and that’s exactly what I wanted to happen. More

by kathymwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2026

Germain Honda of Surprise responded

Robert and our team focus on delivering a quality guest experience by meeting our guests' expectations. This is achieved by listening closely and delivering on their request. Best Regards, Sassha Motz General Manager

Jul 21, 2026

kathymwatson responded

Thanks for doing such a great job.

July 18, 2026

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Robert was super helpful and was able to answer my questions. He always provides great customer service and followed up with me when my vehicle was being serviced. I'm really pleased with the servic More

by envizionme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Thank you for your positive feedback! See you next time. Best Regards, Sassha Motz General Manager

July 17, 2026

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Great service. On time. Friendly and courteous staff. No pressure. I would recommend this dealership. More

by Clyman45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo

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Jul 20, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for your kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager

July 16, 2026

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The service at Germain Honda of Surprise is the best! They know how to treat their customer right and have fair pricing! Thank you!!! More

by dmckee1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Sassha Motz, Colin McEuen, Nathan (Nate) Garcia, Alfredo (Al) Bustamante, David McKee, Alex Rivas, Kevin Proo, Chad Cicon

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Jul 17, 2026

Germain Honda of Surprise responded

Our sales and service teams are dedicated to customer satisfaction, and they work hard to provide our guests with only the best care. Thank you for choosing Germain for your service needs. Best Regards, Sassha Motz General Manager

July 15, 2026

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Robert has been great to work with. He communicates well and follows up after service. More

by a.campillo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your experience with Robert. His dedication to customer satisfaction, commitment to communication, and follow-up reinforce our commitment to our guests to provide only the best care. Best Regards, Sassha Motz General Manager

July 15, 2026

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I really appreciate the level of customer service I receive when I go there. I also like the big waiting area. More

by Skipmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo

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Jul 16, 2026

Germain Honda of Surprise responded

Our team is happy you continue to enjoy a positive and comfortable service experience with our team. See you next time. Best Regards, Sassha Motz General Manager

July 15, 2026

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Employee Rating

Robert did a great job keeping me informed about my repairs and making sure the work was completed as agreed to. More

by roman4soccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

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Jul 16, 2026

Germain Honda of Surprise responded

Thank you! We're glad you had a great experience with Robert and that he made sure you were well informed throughout your visit. We hope to work with you again in the future! Best Regards, Sassha Motz General Manager

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