Robert Poley | Page 2

I came for a recall and had to leave car overnight and they my had to work on something else that is under warranty. They had shuttled me back to my home and picked me up when my car was ready. This is ve they my had to work on something else that is under warranty. They had shuttled me back to my home and picked me up when my car was ready. This is very good customer service that we don't have to spend for car service when we bring our vehicle for repair. Additionally they had waived my deductible since they had to keep the car unexpectedly for more than 24 hrs. Robbie had kept me in the loop. Although the updates were being sent to my husband's phone even if I had told them to send it to me directly. That was the only negative thing but very negligible. Otherwise everything was great. More

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This people like to take the money for the customers. They expend 3 day to check my car and they told to me that it was the transmission they told to me they checked the vehicle and I checked my camera a They expend 3 day to check my car and they told to me that it was the transmission they told to me they checked the vehicle and I checked my camera and they didn’t do anything to my car the personnel is so rude. The service manager told to me to bring my car to a different place More

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This the worst service center I've ever been to. No communication, no sense of urgency, no common sense, and they don't honor appointments. No communication, no sense of urgency, no common sense, and they don't honor appointments. More

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The Greenway Service Department is excellent! Service Technician Robbery is extremely knowledgeable, friendly and always helpful. Service Technician Robbery is extremely knowledgeable, friendly and always helpful. More

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I travel over 30 miles from Kissimmee to Greenway to get my work completed by service rep Robbie. Excellent care. my work completed by service rep Robbie. Excellent care. More

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Set-up shuttle service prior to the service date. Upon arrival, the Service advisor stated the recall work would take no longer than 45-60 minutes; but, the vehicle was brought out 2.5 hours later. T Upon arrival, the Service advisor stated the recall work would take no longer than 45-60 minutes; but, the vehicle was brought out 2.5 hours later. This caused me to miss another appointment. This is the 3rd time this has happened. They’re not punctual and inconsiderate of other’s time. More

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I don’t like the fact that my car has too many recalls but the service at this location is good. Can’t complain. but the service at this location is good. Can’t complain. More

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I’ve always been completely satisfied with their professional work ethics. The work done on all my vehicles has been top notch. I commute 1 hour one way to have them work on my fords. There’s a ford professional work ethics. The work done on all my vehicles has been top notch. I commute 1 hour one way to have them work on my fords. There’s a ford dealership 15 minutes from my house. More

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The worst service I have ever experienced. Have been going there for 3 years for the same problem in my car. They just put a bandage on the problem and never finished fixing it. I was told Have been going there for 3 years for the same problem in my car. They just put a bandage on the problem and never finished fixing it. I was told that they wait for the warranty to run out. I’m so disappointed. I’m still dealing with the same problem. More

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