Robert Rago | Page 13

I had been pricing a Toyota Prius from a couple of dealers and wanted to try one more in my area. I walked into Prestige Toyota as my last stop and really did not expect much. I was directed to Rob Ra dealers and wanted to try one more in my area. I walked into Prestige Toyota as my last stop and really did not expect much. I was directed to Rob Rago as my salesperson and told him what type of vehicle and options. He asked how he could earn my business and I told him I wanted a price without haggling. He came to me with an offer which I said I needed to think about but thaat I was interested in doing business with him. This was on a Wednesday and the deal was finalized on Thursday. And then changed(different car after the original was deposited) by me and finalized on Friday and then options changed on Saturday. With all these changes Rob's demeanor had not changed at all and he was extremely accommodating through all the craziness that I put him through. The car was picked up today and everything went without a hitch. I find Rob to be one of the best Car salesmen that I have ever dealt with and this was actually my third car purchase in a year. He has changed my outlook on car salespeople and is a credit to his dealership. He also paved the way for a quick closing (the fastest I have ever gone through). And on delivery of exit the dealership had somebody actually go over every facet of the Prius (and you need that) and take their time to do it. we did not get the bum's rush to leave because they were through with us. If looking for another Toyota, Rob and Prestige are the first (and only) place to go. More

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Ms. Stephanie Reynoso started the ball rolling with a very competitive price offer on a Camry XLE. Since this transaction started with the internet and then a phone conversation I had my doubts that the very competitive price offer on a Camry XLE. Since this transaction started with the internet and then a phone conversation I had my doubts that the numbers would stay the same when I got there. (You know the saying "when somethings to good to be true......) Lo and behold Stephanie greets me the next morning with Mr Rob Rago at her side, they present the sales agreement to me with the numbers exactly as quoted, beautiful. We agree to a trade in number on my existing car and they draw up the papers. Deal complete, right? Not so fast, I change my mind about the trade in and choose another method of payment. Stephanie and Rob don't miss a beat, continue smiling and redo the paper work. These two are the best. Deal closed I love it. Wait, one more dude to deal with, a product specialist to show us how things in the car work. Enter Mr Eric Bielicka. This guy was as personable as you can get and knew the car inside out. He took his time and answered every question we asked thoroughly. He knew the questions I was going to ask before I asked them and made it known several times that if i ever had any questions in the future to call him at the number on his card. Overall, he was the wrapping and bow on a great deal from a great dealership. More

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I went to Prestige looking to trade in 4-year old car for a new car! The salesman showed me exactly what I was looking for and I am thrilled with my new car. He was very friendly and accommodating. I will a new car! The salesman showed me exactly what I was looking for and I am thrilled with my new car. He was very friendly and accommodating. I will definitely go back to Prestige when I trade in my lease, More

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I called a few Toyota dealers and got quotes on phone for a Sienna van I spoke with Brett, at Prestige he quoted me a very fair price the next morning he called back and beat his own price, I was impresse a Sienna van I spoke with Brett, at Prestige he quoted me a very fair price the next morning he called back and beat his own price, I was impressed I then made an appointment(that day) to see Brett on 5/11 at 4:30 pm ish He then turned me over to Mr Robert Rago, at first I thought it was "bait and switch" time well I was wrong they told me that the new price quoted would stand After talking to Mr Rago we came to a fair price on trade-in, as it was getting late and I mentioned that I would come back on sat to do all the paperwork, as they were closing up soon Robert Rago managed to pull it all together and get us out and on the road in a timely manner on Fri 5/11 I want to thank Mr Rago and Brett For making this a good car buying experience More

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Great Job Rob was very helpful I would recommend Prestige for your next car I bought 2 cars in 2 days!! The location to where I live is perfect and the price was what I was looking to spend. I felt they did for your next car I bought 2 cars in 2 days!! The location to where I live is perfect and the price was what I was looking to spend. I felt they did a nice job selling and giving me options on the vehicles I chose. More

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This was my first time buying a Toyota after over 20 years driving another brand. I was made to feel welcome from the start, greeted immediately upon entering the showroom and introduced to Rob Rago. years driving another brand. I was made to feel welcome from the start, greeted immediately upon entering the showroom and introduced to Rob Rago. Rob worked with me thru various options to meet my needs and wants. He never made me feel rushed or pressured. This was also my first time buying a hybrid and he explained many features about them and what to expect when driving one. He went the extra effort to get a car in the color I wanted. It was a pleasure dealing with Rob. I met Eric the day I ordered the car when he helped me ensure that a walker would fit into the car. I met him again when I took delivery as he stepped me through the various features of the car and set up Bluetooth with my phone. I felt comfortable with the car when I drove it home even though the hybrid is a whole new experience. Back in the office, Nancy dealt with the paper work efficiently and competently and was pleasant to work with. One of the things I liked most was that, unlike other dealerships, I was never pressured to take the dealer financing or a lease. I stated how I would pay and that was it. Overall, an experience I dreaded turned into a pleasant one that had me looking forward to getting my new car. More

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Rob and Julian made the whole experience very smooth and pleasant. This is my third purchase at Prestige and due to these gentlemen, there will certainly be a fourth! pleasant. This is my third purchase at Prestige and due to these gentlemen, there will certainly be a fourth! More

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We were paying over 8% interest on a 6 year purchase of We were paying over 8% interest on a 6 year purchase of our 2007 Toyota Rav4 , which was purchased at the same dealership, that salesman is no long We were paying over 8% interest on a 6 year purchase of our 2007 Toyota Rav4 , which was purchased at the same dealership, that salesman is no longer there. Our new salesman , Rob Rago, pointed out how we could get the same level 2011 Rav4 with even more features it on at 36 month lease using the difference between what we still owed on the 2007 Rav4 , and it's present market value, AND NO OUT OF POCKET monies, and realize a monthly savings of $140.00/month. When closing with the finance depart,emt , i worked with Mr. Joe Cucuzza, who went point by point over all the money details, and made certain my paperwork copies were clear and concise on the amounts agreed to. More

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When I realized that my 2000 Camry was on its way out on 8/15/11, I went to Prestige Toyota to trade it in and sign a new lease. I chose this dealership from the get go because of the outstanding service I' 8/15/11, I went to Prestige Toyota to trade it in and sign a new lease. I chose this dealership from the get go because of the outstanding service I've received in their Service Department. They've always been no-nonsense, courteous, time- and budget-conscious, and responsive. (I didn't purchase my 2000 Camry there as I was not living in the area at that time.) I completed an online form early in the morning, and received a call from Jarred, one of the Internet specialists, at 9:30 a.m. I gave him the situation on my current vehicle, my bottom line price point/monthly payment, and my two preferences in terms of model for a new lease. We scheduled an appointment. When I went in later that morning, I was greeted with a smile, coffee, and a "thank you for coming in." He introduced me to Rob Rago, my sales consultant, who took it from there. Rob had obviously read the background notes from Jarred, because the car he suggested (a 2011 Camry) was within budget and exactly what I was looking for. He didn't try to upsell me something I could not afford, and we worked out the price to make sure I had GAP insurance in the deal. The test drive was fine, and he gave me a brief overview of the differences between the 2000 and 2011 models while we were driving. He also made the smart suggestion to switch from my traditional white, and when I saw the sandy beach it was a done deal. We took care of all the insurance info (faxing back and forth) while we were working out the deal so I could drive off the lot that day. Throughout the transaction he was very friendly, courteous, respectful, helpful, low-pressure, no-nonsense. Of course he wanted to make the sale (that's his job after all), but my primary sense is that he wanted me happy because he knows a happy customer comes back. I got a fair trade-in value for my 2000 Camry given its condition, and had to put down less than I'd originally anticipated to get my monthly payment where I wanted it to be. Valeriano Sanchez handled the paperwork, and he was great to deal with as well. Again, very friendly, very professional, very conscious of time without seeming rushed. Andres did the vehicle run-through for me and he was also wonderful. He showed me all the new bells and whistles (several important changes since 2000) and made sure I was comfortable in the vehicle. So I drove in at 11 a.m. in my old Camry, and drove off the lot at 2:15 p.m. in my new one. The entire experience was well-paced, pleasant, and stress-free. The comments about staff in this review extend to everyone I interacted with that day. I didn't get everyone's name, but I very much appreciate the fact that I'm always greeted with a smile when I go to Prestige Toyota. I am a careful, risk-averse shopper. Normally when making any huge purchase I shop around. But there was no need for me to do so in this case. As long as I live in the area, Prestige Toyota will be the dealership for me. Great job guys! More

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Made experience very pleasant & easy. Smooth transition turning in our old vehicle & was well informed when we picked up our new vehicle. I would highly recommend this dealership. Thank you transition turning in our old vehicle & was well informed when we picked up our new vehicle. I would highly recommend this dealership. Thank you More

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