I had some issues with this dealership at first, but they
were going through an ownership change at that time. Since then, the new management has reached out to me and made everything right by me. They reall
were going through an ownership change at that time. Since then, the new management has reached out to me and made everything right by me. They really went the extra mile to make sure I was completely satisfied. I would recommend them if you’re looking for a new car!
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by RSVRFACTORY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Guido, Jr., Robert Rycraft. Anthony, Tom Boyer
Mar 10, 2024 -
Tasca Chevrolet Wheeling responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Mar 17, 2024 -
Tasca Chevrolet Wheeling responded
Hi, thank you for the rating and review. We used reviews as a coaching opportunity for our team. I apologize for any delay in getting your refund back to you. Please call me with at your earliest convenience so I can get more information on what happened.
My cell number is (847)812-0038
I look forward to hearing from you.
Thanks
John Guido, Jr.
General Manager/Partner
Arlington Heights Ford
Absolute satisfaction I am happy with the work that the
dealer offered me and it is completely recommended, they address all your concerns five stars
dealer offered me and it is completely recommended, they address all your concerns five stars
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by Aracely M
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Rycraft
Mar 01, 2024 -
Tasca Chevrolet Wheeling responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Outstanding & Caring If I were looking to purchase a
vechical, would touch base with Robert
vechical, would touch base with Robert
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by BRIAN.OLAUGHLIN
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Rycraft
Feb 29, 2024 -
Tasca Chevrolet Wheeling responded
We are very happy to have provided you with such a positive experience! We sincerely value your business, Brian, and look forward to your next visit.
I purchased a used vehicle a few months ago from Tasca.
They made the purchase easy and I left feeling good about my purchase. I recently visited the service department. Robert and the service team wer
They made the purchase easy and I left feeling good about my purchase. I recently visited the service department. Robert and the service team were very kind and helpful
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by nikig20
Service Price Transparency
Feb 27, 2024 -
Tasca Chevrolet Wheeling responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again.
Everyone is friendly, smiling, helpful, it’s top level
customer service! Tom, Sean, Bob, Anthony, Ryan, Katie and Linda are amazing! 5 stars not enough 10 for this crew!
customer service! Tom, Sean, Bob, Anthony, Ryan, Katie and Linda are amazing! 5 stars not enough 10 for this crew!
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by Bethdidit
Service Price Transparency
Feb 25, 2024 -
Tasca Chevrolet Wheeling responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Friendly helpful work staff and service
Easy drop off
and so far work they preformed is ok
and so far work they preformed is ok
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by Jobe30
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anoeil Doman
Feb 21, 2024 -
Tasca Chevrolet Wheeling responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anoeil, Robert, and our team met your expectations. Thank you again for choosing Tasca Chevrolet, we look forward to having you as one of our valued customers for many more years to come!
My box Truck was in twice for service at Tasca because it
wasn’t starting. First time it was diagnosed as a battery. A week later I was having trouble again and after a couple days they said it was a starter
wasn’t starting. First time it was diagnosed as a battery. A week later I was having trouble again and after a couple days they said it was a starter and put that in. A few days later same problem, truck wouldn’t start. I brought my Chevy to a Ford dealer that works on box trucks and they diagnosed and repaired the fuel pump. (The first time) It starts perfectly now. I own a business and I was without my vehicle three times because it was not diagnosed properly.
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by cmichelsen
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ryan Cuellar, Anoeil Doman, Sean Fork
Feb 21, 2024 -
Tasca Chevrolet Wheeling responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Mar 17, 2024 -
Tasca Chevrolet Wheeling responded
Hi. I have tried to reach out to you regarding the situation. I'm sorry that the issue wasn't able to be resolved at the Chevy store but happy we were able to resolve it at our Ford store down the street.
Please call me at your earliest convenience to discuss why it needed to be transferred. My cell number is 847-812-0038.
I look forward to hearing from you.
Thank you.
John Guido, Jr.
General Manager/Partner
Tasca Chevrolet of Wheeling
Excellent dealership.
Professional, clean and always courteous. Wouldn’t take my business anywhere else! Thank you.
Professional, clean and always courteous. Wouldn’t take my business anywhere else! Thank you.
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by troy
Service Price Transparency
Other Employees Tagged:
Ryan Cuellar, Anoeil Doman, Sean Fork, Steven Nedanovski
Feb 18, 2024 -
Tasca Chevrolet Wheeling responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Work completed as promised.
Service writer Robert very friendly and professional. Very clean and new waiting area. Coffee not so good.
Service writer Robert very friendly and professional. Very clean and new waiting area. Coffee not so good.
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by sandy and norm
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Rycraft
Feb 16, 2024 -
Tasca Chevrolet Wheeling responded
It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tasca Chevrolet!
Excellent Can't complain about my experience with Tasca's
employees. Everything is perfect from sales, management and service personnel
employees. Everything is perfect from sales, management and service personnel
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by EDDIEPUNZALAN2002
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Rycraft
Feb 09, 2024 -
Tasca Chevrolet Wheeling responded
Eddie, Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Chevrolet.