Robert Rycraft
Robert Rycraft at Tasca Chevrolet Wheeling

Robert Rycraft | Page 8

Service Advisor

Tasca Chevrolet Wheeling

700 W. Dundee Rd.
Wheeling, IL 60090

Contact Me
4.8
96 Reviews
4.8

96 Reviews

Write a Review

96 Reviews of Robert Rycraft

March 07, 2024

Dealership Rating
Employee Rating

I had some issues with this dealership at first, but they were going through an ownership change at that time. Since then, the new management has reached out to me and made everything right by me. They reall More

by RSVRFACTORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Robert Rycraft. Anthony, Tom Boyer

Mar 10, 2024

Tasca Chevrolet Wheeling responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Mar 17, 2024

Tasca Chevrolet Wheeling responded

Hi, thank you for the rating and review. We used reviews as a coaching opportunity for our team. I apologize for any delay in getting your refund back to you. Please call me with at your earliest convenience so I can get more information on what happened. My cell number is (847)812-0038 I look forward to hearing from you. Thanks John Guido, Jr. General Manager/Partner Arlington Heights Ford

March 01, 2024

Dealership Rating
Employee Rating

Absolute satisfaction I am happy with the work that the dealer offered me and it is completely recommended, they address all your concerns five stars More

by Aracely M
Recommend Dealer
Yes

Other Employees Tagged: Robert Rycraft

Mar 01, 2024

Tasca Chevrolet Wheeling responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 29, 2024

Dealership Rating
Employee Rating

Outstanding & Caring If I were looking to purchase a vechical, would touch base with Robert More

by BRIAN.OLAUGHLIN
Recommend Dealer
Yes

Other Employees Tagged: Robert Rycraft

Feb 29, 2024

Tasca Chevrolet Wheeling responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Brian, and look forward to your next visit.

February 27, 2024

Dealership Rating
Employee Rating

I purchased a used vehicle a few months ago from Tasca. They made the purchase easy and I left feeling good about my purchase. I recently visited the service department. Robert and the service team wer More

by nikig20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Tasca Chevrolet Wheeling responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again.

February 24, 2024

Dealership Rating
Employee Rating

Everyone is friendly, smiling, helpful, it’s top level customer service! Tom, Sean, Bob, Anthony, Ryan, Katie and Linda are amazing! 5 stars not enough 10 for this crew! More

by Bethdidit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Principio, Joe Willems, Scott Wiscomb , Dan Allaire, Sean Fork, Celeste Foster, John Guido, Jr., Shawn Neimi, Todd Thomas

Feb 25, 2024

Tasca Chevrolet Wheeling responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 21, 2024

Dealership Rating
Employee Rating

Friendly helpful work staff and service Easy drop off and so far work they preformed is ok More

by Jobe30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anoeil Doman

Feb 21, 2024

Tasca Chevrolet Wheeling responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anoeil, Robert, and our team met your expectations. Thank you again for choosing Tasca Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

February 20, 2024

Dealership Rating
Employee Rating

My box Truck was in twice for service at Tasca because it wasn’t starting. First time it was diagnosed as a battery. A week later I was having trouble again and after a couple days they said it was a starter More

by cmichelsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Cuellar, Anoeil Doman, Sean Fork

Feb 21, 2024

Tasca Chevrolet Wheeling responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 17, 2024

Tasca Chevrolet Wheeling responded

Hi. I have tried to reach out to you regarding the situation. I'm sorry that the issue wasn't able to be resolved at the Chevy store but happy we were able to resolve it at our Ford store down the street. Please call me at your earliest convenience to discuss why it needed to be transferred. My cell number is 847-812-0038. I look forward to hearing from you. Thank you. John Guido, Jr. General Manager/Partner Tasca Chevrolet of Wheeling

February 16, 2024

Dealership Rating
Employee Rating

Excellent dealership. Professional, clean and always courteous. Wouldn’t take my business anywhere else! Thank you. More

by troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cuellar, Anoeil Doman, Sean Fork, Steven Nedanovski

Feb 18, 2024

Tasca Chevrolet Wheeling responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 15, 2024

Dealership Rating
Employee Rating

Work completed as promised. Service writer Robert very friendly and professional. Very clean and new waiting area. Coffee not so good. More

by sandy and norm
Recommend Dealer
Yes

Other Employees Tagged: Robert Rycraft

Feb 16, 2024

Tasca Chevrolet Wheeling responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tasca Chevrolet!

February 08, 2024

Dealership Rating
Employee Rating

Excellent Can't complain about my experience with Tasca's employees. Everything is perfect from sales, management and service personnel More

by EDDIEPUNZALAN2002
Recommend Dealer
Yes

Other Employees Tagged: Robert Rycraft

Feb 09, 2024

Tasca Chevrolet Wheeling responded

Eddie, Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Chevrolet.

Dealership Inventory (168 Vehicles)

new 2026 Chevrolet TrailBlazer car, priced at $28,848
2026 Chevrolet TrailBlazer
new
Apex Red exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $71,837
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
used 2023 Mazda CX-5 car, priced at $27,873
2023 Mazda CX-5
used
Jet Black Mica exterior
Automatic
All-wheel Drive
used 2023 Kia Forte car, priced at $21,123
2023 Kia Forte
used
Aurora Black exterior
CVT
Front-wheel Drive
used 2024 Chevrolet Silverado 1500 car, priced at $53,373
2024 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
used 2020 Kia Sportage car, priced at $21,273
2020 Kia Sportage
used
Pacific Blue exterior
Automatic
All-wheel Drive