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Robert Schille
Robert Schille at Clay Cooley Nissan of Richardson

Robert Schille | Page 5

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

Contact Me
4.7
85 Reviews

Dealership Experience

20 yrs

Industry Experience

30 yrs

Specialties & Trainings

service manage and director over parts

4.7

85 Reviews

Write a Review

85 Reviews of Robert Schille

July 31, 2025

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Employee Rating

I explained to Robert that my vehicle had insurance covering repairs and there was a $100 deductible that I would pay. Robert contacted the insurance company and explained what repair was needed and t More

by jlhitt1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience! We're glad to hear that Robert took the time to coordinate with your insurance company, clearly communicated the repair process, and ensured everything—from the approved repairs to the oil change and inspection—was handled smoothly. We truly appreciate your trust in us and are happy Robert kept you informed every step of the way. We look forward to serving you again in the future!

July 30, 2025

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Employee Rating

Other than too much time every thing is very good. Robert is very professional agent and did his best More

by rabil63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Clay Cooley Nissan of Richardson responded

Thank you for your honest feedback! We’re glad to hear that Robert provided you with excellent service and professionalism. We do apologize for the time it took and truly appreciate your patience. We're always looking for ways to improve, and we hope to make your next visit even more efficient. Thanks again for choosing us!

July 28, 2025

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Employee Rating

They felt really confused and al over the place. Couldn’t answer simple maintenance questions regarding their own product. I lost all trust in Nissan and want to sell my car really badly now. They More

by abdullahrafiq71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 30, 2025

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to leave a review. We’re sorry to hear you’re still feeling frustrated, especially since we’ve already worked with you directly to find a resolution. We always aim to provide clear and accurate service, and we regret that your experience didn’t meet those expectations initially. If there’s anything further we can assist you with, please don’t hesitate to reach out, we're here to help.

Jul 30, 2025

abdullahrafiq71 responded

My car’s alignment was perfect when I brought it in. I’m not sure if filling up the tires too much messed up with it but something went wrong as when I drove in, the steering wheel was straight but when I drove out, the car was wobbling (because of high air pressure) at higher speeds and the steering was off by some degrees

July 24, 2025

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Customer service is great. Appointment times are kept. Robert was courteous and his estimated time for completion of service was right on. I prefer taking my Maxima to Court More

by lanateason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Clay Cooley Nissan of Richardson responded

Thank you for the wonderful feedback! We're glad to hear that your experience with Robert and our service team met your expectations. It’s great to know that you trust our trained Nissan technicians and appreciate the value of our special pricing. We truly appreciate your continued loyalty and look forward to taking care of your Maxima again soon!

July 22, 2025

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Great oil change and rear brakes for my 2016 Rogue. Robert is the best service advisor! More

by jswansonarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Clay Cooley Nissan of Richardson responded

Thank you so much for the great feedback! We're glad to hear your oil change and rear brake service on your 2016 Rogue went smoothly. We'll be sure to pass along your kind words to Robert, he’ll be thrilled to hear it! We appreciate your business and look forward to serving you again soon.

July 21, 2025

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The main complain I have is that I received a quote to execute a job (VTC flush) for 303 USD, then a week later I’ve got a coupon for 15% off. I went to the dealer to perform the job and I ended up paying More

by frannyjose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

Clay Cooley Nissan of Richardson responded

Hi Franny, this is Angela, I'm the Owner Loyalty Manager here at Courtesy Nissan. Thank you for taking the time to share your feedback. We're glad to hear you were satisfied with the service overall, but we sincerely apologize for the frustration regarding the pricing. We understand how important transparency is, and it’s never our intention to make you feel disrespected. Additional fees and taxes can sometimes impact the final amount, but we agree that it should have been communicated more clearly. We appreciate you bringing this to our attention and will use your feedback to improve how we present pricing in the future. If you’d like to speak further about your experience, please don’t hesitate to reach out at 972-792-5657.

July 17, 2025

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They are amazing help. Knowledgeable, quick, nice. I love going to this location. Will be back. More

by salinas.josemario23
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Scott Rupert, Joe Adams, Shauna Harris, Micheal Johnson

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Jul 21, 2025

Clay Cooley Nissan of Richardson responded

Salinas.josemario23, we are so pleased you enjoyed your visit to Courtesy Nissan! We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

July 11, 2025

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Employee Rating

They get your vehicle taken care of in a timely manner and you on your way with no problems! More

by jordan_jgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Scott Rupert, Joe Adams, Shauna Harris, Micheal Johnson

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Jul 14, 2025

Clay Cooley Nissan of Richardson responded

Hi Jordan, thank you for the great review! We're glad to hear you had a smooth and timely experience. If there's anything else we can do for you, don't hesitate to reach out!

July 11, 2025

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Robert was great ,very helpful and knowledgeable. I was done very quickly and was on my way as promised. More

by rangelone58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

Clay Cooley Nissan of Richardson responded

Thank you for the kind words! We're happy to hear Robert took great care of you and got you back on the road quickly. We appreciate your business!

June 30, 2025

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Employee Rating

Got the car on before promised time, and Bob was friendily and expereinced service advisor More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 02, 2025

Clay Cooley Nissan of Richardson responded

Hello! Thank you for taking the time to let us know how we did. We hope you have a great day!

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