Robert Sheaffer

Friendly, fast. Pretty patient. The vehicle is very nice. Our salesman, Christian, was very nice on knowledgeable on Ridgelines. I was led to believe that as a pri Pretty patient. The vehicle is very nice. Our salesman, Christian, was very nice on knowledgeable on Ridgelines. I was led to believe that as a prior lease vehicle the former lease was required to bring vehicle to dealership for service. I also was told that detailed service records would not be available until the next business day but I was given a Carfax with no service records prior to 16,000 miles. I should have waited. The next week I was told there were no other service records. I would not have pursued the purchase had I known that. Schaumburg Honda did offer a free oil change but my local Honda dealership, Napleton, also offered me a free oil change and tire rotation so I went there instead. I am also still waiting to hear from American Honda finance to be able to set up the account and payment arrangements. I think this review sounds more negative than I feel. There is really only those two issues but to be fair, I would have passed on this vehicle if I had known it had not received the proper service while it was leased. More

by Cra9 Verified Customer Verified Customer

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I had a very nice experience purchasing my new car. Everyone was helpful and explained next step. The new building was very well planned out. Everyone was helpful and explained next step. The new building was very well planned out. More

by jlt.goldberger Verified Customer Verified Customer

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My experience was amazing! !! Carlos, Bob, and Kevin, were all fantastic! Bought multiple cars from there and would not go anywhere else!! Even referred my family! !! Carlos, Bob, and Kevin, were all fantastic! Bought multiple cars from there and would not go anywhere else!! Even referred my family! More

by tracy4523 Verified Customer Verified Customer

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Thank you to Eddie at schaumburg honda. Easy to work with. Very nice facility & Professional. Easy to work with. Very nice facility & Professional. More

by GVIJAYRAJKUMAR Verified Customer Verified Customer

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Things started off a little rocky with having a test drive postponed, but in the end I was very happy to find a Toyota Matrix in fabulous condition! drive postponed, but in the end I was very happy to find a Toyota Matrix in fabulous condition! More

by mwurton Verified Customer Verified Customer

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Very happy as we just purchased our second CR-V from Schaumburg Honda. Service was a critical part of the purchase. Schaumburg Honda. Service was a critical part of the purchase. More

by millerglbts Verified Customer Verified Customer

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A very nice place to buy a car. The staff is very friendly, thank you. The staff is very friendly, thank you. More

by humbertolemus1988 Verified Customer Verified Customer

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Patrick is really professional and effective. He knows what we want and deliver the best he has. He knows what we want and deliver the best he has. More

by wccalvin Verified Customer Verified Customer

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Very informative well done 👍 all my questions were answered by Anthony. Was a fast completion of the work. No problem Thanks You answered by Anthony. Was a fast completion of the work. No problem Thanks You More

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My wife and bought two Hondas previously and the salesman were very nice and professional,but last weekend we bought are third Honda and Andrew and the krew took care of us in 1.5hrs in and out!!!loved it!!! were very nice and professional,but last weekend we bought are third Honda and Andrew and the krew took care of us in 1.5hrs in and out!!!loved it!!! More

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