Robert Sheaffer
Robert Sheaffer at Schaumburg Honda Automobiles

Robert Sheaffer | Page 8

Finance Manager

Schaumburg Honda Automobiles

750 E Golf Road
Schaumburg, IL 60173

4.8
93 Reviews
4.8

93 Reviews

Write a Review

93 Reviews of Robert Sheaffer

November 10, 2021

Dealership Rating
Employee Rating

Kevin Hanson was professional from the start. He definitely knows his stuff and made sure we were comfortable and understood everything before signing. More

by Rdcalma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hanson , Kyle Ferrentino

Nov 10, 2021

Schaumburg Honda Automobiles responded

Thank you for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle!

November 06, 2021

Dealership Rating
Employee Rating

I have bought every car I own in my adult life from this dealership. I will never go back to this dealership again. The man who showed me the car was great - But the sales person was Pushy and abrasive. I More

by Ex-Honda Shopper
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gary Graeff, Chung Kang

Nov 23, 2021

Schaumburg Honda Automobiles responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

November 01, 2021

Dealership Rating
Employee Rating

Thank you for everything it was a pleasure as always to do business with you guys and Kyle was awesome too made everything pleasant More

by Mjarad368
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Rome , Mike Gargano

Nov 02, 2021

Schaumburg Honda Automobiles responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Honda Automobiles, we look forward to having you as one of our valued customers for many more years to come!

October 31, 2021

Dealership Rating
Employee Rating

Sales and finance personnel were very efficient at taking care of the paperwork in a timely fashion. More

by G.VANERIO930
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Graeff, Matt Ashford

Oct 31, 2021

Schaumburg Honda Automobiles responded

We are very happy to have provided you with such a positive experience working with Gary, Robert and Matt! We sincerely value your business and look forward to your next visit.

October 11, 2021

Dealership Rating
Employee Rating

Friendly service and made sure all my questions were answered along with making sure I had all the necessary contact info if I had any other questions or concerns More

by AEUNGARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lis , Mike Gargano, Ricardo Salazar

Oct 11, 2021

Schaumburg Honda Automobiles responded

We are very happy to have provided you with such a positive experience! Mike, Robert and our team sincerely value your business and look forward to your next visit.

September 28, 2021

Dealership Rating
Employee Rating

Mike was awesome! He was so patient we me. I had made several trips to the dealer and unsure what I wanted to do. Mike was not pushy at all. We talked and he kept me in the loop and continued to touch ba More

by mmortensenrnbsn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Pastukh

Sep 28, 2021

Schaumburg Honda Automobiles responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic five-star review with Mike and our team. Congratulations on your new purchase!

September 17, 2021

Dealership Rating
Employee Rating

The staff was professional and knowledgeable. The process for buying my car was quick and easy. More

by Capnlewin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kam Olechno , Mike Gargano

Sep 19, 2021

Schaumburg Honda Automobiles responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Schaumburg Honda Automobiles are glad to have you as a customer.

September 07, 2021

Dealership Rating
Employee Rating

Kyle Rome was awesome. He even found another color of the car we were looking at so we could compare. Financing, registration, etc. went super smoothly. My wife walked out with a car she loves in about 90 mi More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Rome

Sep 07, 2021

Schaumburg Honda Automobiles responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Honda Automobiles.

September 02, 2021

Dealership Rating
Employee Rating

Belen and her team were amazing! They really worked with me to get to the price I need in order to comfortably purchase the car. They were informative, helpful and kind throughout the whole process. I highl More

by Monica.puciaty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kam Olechno , Belen Amador

Sep 02, 2021

Schaumburg Honda Automobiles responded

Congratulations on your new purchase, Monica! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Belen and our team delivered such a great experience. We appreciate this fantastic, five-star review!

August 27, 2021

Dealership Rating
Employee Rating

Gary and Mike were great and incredibly helpful with my first car buying experience. I felt welcomed and comfortable. Bob was intimidating and unfriendly. Typical salesman who struggled to read the room co More

by ALLISON.TATE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Graeff, Mike Van Deven

Aug 28, 2021

Schaumburg Honda Automobiles responded

Thank you, Allison, for taking the time to share your thoughts on working with our team. While it's disappointing to hear that you weren't fully satisfied with your experience, we're glad to hear that Mike and Gary provided you with great customer service. We hope you enjoy your new vehicle!

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