Robert Simmons | Page 21

Professional, courteous and a cleanwaiting area. Robert in Service took the time to explainwhat tge car needed and what it didn't. Thank you. Robert in Service took the time to explainwhat tge car needed and what it didn't. Thank you. More

by NBATT24 Verified Customer Verified Customer

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The employees were nothing but time efficient and helpful the entire visit. They walked me through every detail of my inspection to help me understand it. the entire visit. They walked me through every detail of my inspection to help me understand it. More

by ALANNAMACKO Verified Customer Verified Customer

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I like Bill Ray Nissan because there is always a discount being sent in the mail or email. being sent in the mail or email. More

by FREDERICA.BESTER Verified Customer Verified Customer

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Robert was excellent and they always get me in quick and out quick even on a Saturday out quick even on a Saturday More

by Lavoie828l Verified Customer Verified Customer

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Bought vehicle 5 years ago and had all regularly scheduled maintenance performed at the dealership. Last service visit, my service advisor informed me that they have NO service records for my vehi scheduled maintenance performed at the dealership. Last service visit, my service advisor informed me that they have NO service records for my vehicle . With that, I was then told I needed $3000 worth of critical and immediate repairs. No longer need their service support. Very poor experience. Not a trustworthy experience! More

by GALLEN447 Verified Customer Verified Customer

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Everything went well from start to finish,the greeter was very courteous and my service advisor was the same with explaining the required services. very courteous and my service advisor was the same with explaining the required services. More

by STHODGE Verified Customer Verified Customer

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Employees were very friendly. Waiting area was clean. Waiting area was comfortable. Vehicle was accepted earlier than scheduled and reception personnel were informative. My servic Waiting area was clean. Waiting area was comfortable. Vehicle was accepted earlier than scheduled and reception personnel were informative. My service advisor Mr Simmons was immediately available. He as informative in what my vehicle needed based on mileage and last date of service. My discount card was immediately accepted. I was shown to the waiting room and advised of the status of the service being performred several times. More

by HA_CAMPBELL Verified Customer Verified Customer

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Service department is great to work with. Been taking my car there for years and they always do a great job. Been taking my car there for years and they always do a great job. More

by HEATHERD81 Verified Customer Verified Customer

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The service was really really really great! They were very very helpful. A lot of to detail. They were very very helpful. A lot of to detail. More

by Maria Verified Customer Verified Customer

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The service was great. They initially left some oil marks on my cream colored console. I pointed that out and they fixed it right away. The day I went an employee went They initially left some oil marks on my cream colored console. I pointed that out and they fixed it right away. The day I went an employee went through a traumatic ordeal. He was followed in by 14 cop cars. I overheard that the cops drew their weapons at him and hand cuffed him. Ultimately, they realized it was a case of mistaken identity. That situation is scary for anyone but even more so for a black man. I was hoping they’d send him home for the day. Don’t think they did, though. More

by BRITO.JOSELYN Verified Customer Verified Customer

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