Robert Simmons
Robert Simmons at Bill Ray Nissan

Robert Simmons | Page 21

Service Advisor

Bill Ray Nissan

2724 US-17
Longwood, FL 32750

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4.8
251 Reviews
4.8

251 Reviews

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251 Reviews of Robert Simmons

February 07, 2024

Dealership Rating
Employee Rating

Professional, courteous and a cleanwaiting area. Robert in Service took the time to explainwhat tge car needed and what it didn't. Thank you. More

by NBATT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2024

Dealership Rating
Employee Rating

The employees were nothing but time efficient and helpful the entire visit. They walked me through every detail of my inspection to help me understand it. More

by ALANNAMACKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 05, 2024

Dealership Rating
Employee Rating

I like Bill Ray Nissan because there is always a discount being sent in the mail or email. More

by FREDERICA.BESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 05, 2024

Dealership Rating
Employee Rating

Robert was excellent and they always get me in quick and out quick even on a Saturday More

by Lavoie828l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph King

Feb 05, 2024

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 03, 2024

Dealership Rating
Employee Rating

Bought vehicle 5 years ago and had all regularly scheduled maintenance performed at the dealership. Last service visit, my service advisor informed me that they have NO service records for my vehi More

by GALLEN447
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: JD McClean

Feb 05, 2024

Bill Ray Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (407) 831-1318. We look forward to hearing from you.

February 03, 2024

Dealership Rating
Employee Rating

Everything went well from start to finish,the greeter was very courteous and my service advisor was the same with explaining the required services. More

by STHODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 01, 2024

Dealership Rating
Employee Rating

Employees were very friendly. Waiting area was clean. Waiting area was comfortable. Vehicle was accepted earlier than scheduled and reception personnel were informative. My servic More

by HA_CAMPBELL
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Name unknown - cashier - 5 star

Feb 02, 2024

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 01, 2024

Dealership Rating
Employee Rating

Service department is great to work with. Been taking my car there for years and they always do a great job. More

by HEATHERD81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dambaugh

Feb 01, 2024

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

January 31, 2024

Dealership Rating
Employee Rating

The service was really really really great! They were very very helpful. A lot of to detail. More

by Maria
Recommend Dealer
Yes
Feb 01, 2024

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 30, 2024

Dealership Rating
Employee Rating

The service was great. They initially left some oil marks on my cream colored console. I pointed that out and they fixed it right away. The day I went an employee went More

by BRITO.JOSELYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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