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Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
1,061 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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Latest Reviews
September 10, 2026
I purchased a Kia Soul in 2024.
A year later the engine blew. Serpentini held the warranty. They refused to let the Kia dealer do repairs. They kept my car from December through Ju
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by Cabbagekitty
Employees Worked With
Jim Setele, Ryan McDermott, Charles Fisher
September 10, 2026
worked with Rosel Hurley, who was very courteous and
professional. He worked though all my concerns .
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by Black.eddie
Employees Worked With
Rosel Hurley
August 31, 2026
I purchased a used Dodge Durango from Serpentini
Chevrolet on July 18. Just one month later, on August 18, and after only 500 miles of driving, the Hemi engine suffered a catastrophic failure. The v
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by Chris0282
Employees Worked With
Carla Clayton
Dealership Inventory (391 Vehicles)
2018 Jeep Wrangler Unlimited
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
