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Robert Thomas
Robert Thomas at Subaru of Richmond
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Robert Thomas

Internet Sales Manager

Subaru of Richmond

9177 W Broad St
Richmond, VA 23294

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6 Reviews

Hi I'm Robert and I handle our online price quotes, websites and other digital media. I have been a part of Subaru of Richmond since September 2007. What separates us from our competition is our people and our no pressure way of doing things. Ours Sales Specialists know the Subaru product inside and out and do not cross sell any other brands. We have virtually no turn over so you can rest assured whom ever you work with is not some newbie or trainee just passing through. Only quality people providing great service.

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

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6 Reviews

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6 Reviews of Robert Thomas

June 01, 2018

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Employee Rating

"Best Experience I've Ever Had"

- gc

I have never owned a Subaru but decided it was the right car for my daughter's first. (maybe seen too many of their sweet commercials). Making a deal and getting financed with this dealership was easy and actually pleasant. And our salesperson who showed my daughter the car and took her for a test drive (Chris Willoughby) was the nicest and most helpful salesperson at a car dealership that I have ever met. We highly recommend this dealership both for the efficient and pleasant experience of making a deal and even more so for the service and warm nature of its staff. My daughter loves her Forrester and I feel good that she is driving a safe car and has a local dealership to maintain it.

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Yes

Other Employees Tagged: Cory Willoughby

February 19, 2018

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"Happy owner from Winchester"

- Happy buyer from Winchester

If you are considering the purchase of a new Subaru, you would be wise to contact Cory Willoughby in sales at Subaru of Richmond. I was able to purchase the specific model of Outback I wanted with a single phone call. Robert Thomas made it possible for me to obtain the vehicle at a fair price with the entire process being handled in a very efficient and professional manner. During the delivery process for my new Outback, I found Cory to be courteous, articulate and extreme;y well informed about the product he sells. He also seems to have infinite patience to answer the most detailed questions. Best of all, he is a "car person" who truly appreciates the quality of the Subaru products he sells and personally owns.

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Yes

Other Employees Tagged: Cory Willoughby

February 01, 2018

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"Long Distance Success - Timely response / communication "

- MARK WIXON

I am in Texas assisting daughter on car purchase ! Great on: - A very competitive bid vs. other Va dealers and out of state dealers - Timely followup on questions ( verbal and Email) - Advise on 3rd party company for our trade-in . - Coordination with daughters time schedule, insurance co. - Treated daughter with respect on test drive and during new car pickup. Thanks to Subaru of Richmond- we closed this deal quickly and under my initial budget projections.

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Other Employees Tagged: Cory Willoughby

March 04, 2017

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"Outstanding In All Aspects of Purchase"

- kcfield

Purchasing my Subaru Legacy from Robert Thomas at Subaru of Richmond was an excellent experience in all aspects of the buying process. First, Robert and his team respond to phone and email communications promptly and accurately. Second, their business practices are transparent and honest. They are more interested in customer's satisfaction and establishing long term business relationships than in making a quick sale. Third, their prices were the best of all of the dealers I communicated with within 150 miles of Richmond. Finally, Robert and his team(including general sales manager Rocco) follow up after purchase to make sure that the customer is happy with the purchase and to address any concerns or questions the customer may have. I do not often give five star reviews, but Subaru of Richmond and Mr. Thomas are deserving of the rating. I drove 120 miles to do business with Subaru of Richmond and it was well worth the drive.

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Yes

Other Employees Tagged: Rocco Karamoutsos

March 01, 2017

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"Absolute Best Car Buying Experience!"

- TD

I have worked with Robert on the purchase and lease of several Subaru Vehicles. His customer service and attention to detail are second to none! Robert knows the vehicles and always works to get me the best price. My local dealerships can't compare to the service and pricing I have received from Robert. I recommend him and Subaru of Richmond over any other Subaru dealership in the region!

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Yes

February 26, 2017

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"Thanks David Lowenhagen & Robert Thomas "

- MLC

I found my lease vehicle on line - and the entire experience was great ! From the time I emailed them, to the point in which I picked it up Everyone was professional, considerate of my time and well versed In the product I would recommend this dealership and the entire team to anyone who is looking for a stress-free purchase or lease !

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Yes

Other Employees Tagged: David Lowenhagen

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