Very attractive all my questions were answered.
Services all around great. Process was very quick and easy.
Services all around great. Process was very quick and easy.
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by Blanquita
Verified Customer
Verified Customer
Sep 17, 2024 -
Sierra Honda responded
Great! Thanks so much for your thoughtful feedback, Blanquita. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!
I own 2 Hondas and I have been coming to Sierra Honda for
years. 3 weeks ago, I took the accord for oil change and a week later, I checked the oil level as always do, it looked to be overfilled about a quart
years. 3 weeks ago, I took the accord for oil change and a week later, I checked the oil level as always do, it looked to be overfilled about a quart or 2 so I took it back to have them check the level to see if I am reading it wrong. I talked to Robert , the same advisor that did the oil change. This exactly what he said after I told him my concern with a sarcastic tone, “SO what do you want me to do about it”. I think he needs to go back to school for English 101 and etiquette course.
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by soltani1000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Robert
Sep 04, 2024 -
Sierra Honda responded
I sincerely apologize for this experience in our service department, especially since you have been our valued customer for so many years. Please give me a call when you have a moment. I would appreciate the opportunity to speak with you in more detail.
Sincerely,
John H. Howard III
626.879.2935 ext 7084
Service Manager, Sierra Honda Of Monrovia
Tom made leasing this Pilot very easy and there was
absolutely no fluff about the process.
absolutely no fluff about the process.
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by PLIEFELD
Verified Customer
Verified Customer
Aug 28, 2024 -
Sierra Honda responded
Congratulations on your new Pilot! We're thrilled you enjoyed a pleasant and supportive buying experience with Tom, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Sierra Honda!
Great experience was able to meet and talk with the staff
felt very comfortable and genuine
felt very comfortable and genuine
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by myesha_beliard
Verified Customer
Verified Customer
Aug 26, 2024 -
Sierra Honda responded
Thanks for letting us know our team provided you with an accommodating and informative dealership visit, Myesha! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Sierra Honda!
I took my car to be serviced.
Robert made it quick and easy for me. He explained everything thoroughly and got me in an out.
Robert made it quick and easy for me. He explained everything thoroughly and got me in an out.
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by UULA626
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2024 -
Sierra Honda responded
Thanks for letting us know how pleased you were with the convenience of this service visit handled by Robert! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!
Great customer service all the staff try to come and
greet you and build a connection and they try to work with your circumstances to put you in the car of your dreams
greet you and build a connection and they try to work with your circumstances to put you in the car of your dreams
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by SAUSTIN225
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Cisneros
, Jose Chichipa, Saul Gaitan, Chris Gonzales, Brandon Pascual, Edwin Rivera, Anthony Rodriguez, Mehrdrad Saatara, Prosper Umudu
Aug 13, 2024 -
Sierra Honda responded
Thanks for letting us know our team provided you with an accommodating and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Sierra Honda!
Great service, went the extra mile for us and stayed late
to complete our purchase. Super friendly and professional.
to complete our purchase. Super friendly and professional.
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by MICHAEL.DANIEL.CULVER
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Chichipa, Preston Han, Charlie Li
Jul 09, 2024 -
Sierra Honda responded
Michael, thank you for sharing your experience with us! We're delighted our team handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Sierra Honda.
Sierra Honda exceeded my expectations.
Thank you taking care of my air conditioning issues and ensuring great satisfactions.
Thank you taking care of my air conditioning issues and ensuring great satisfactions.
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by LHERN11172
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2024 -
Sierra Honda responded
Thank you for sharing your satisfaction with the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda to assist you with your vehicle's needs!
Sales Person Roberto Tirado very professional he knows
very well the Vehicle explain to me with details, my experience was incredible I lease a beautiful Vehicle and I so happy !! the process was fast and
very well the Vehicle explain to me with details, my experience was incredible I lease a beautiful Vehicle and I so happy !! the process was fast and accurate, I will definitely recommend to my Family and Friends.
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by PILARBOOKKEEPER
Verified Customer
Verified Customer
Jun 17, 2024 -
Sierra Honda responded
Pilar, thank you for your awesome review of Roberto! We're pleased Roberto did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!
Anthony was amazing, thank you for your help.
I’m in love with my new car!
I’m in love with my new car!
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by Fernanda Romo
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Rodriguez
May 20, 2024 -
Sierra Honda responded
Thanks so much for your your positive review, Fernanda! We're so happy Anthony made sure your needs and wishes were completely addressed. Congratulations on your new Honda! Thank you for choosing Sierra Honda for your automotive needs!
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