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Robert Velazquez
Robert Velazquez at Audi Millburn
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Robert Velazquez | Page 2

Service

Audi Millburn

2211 Millburn Ave
Maplewood, NJ 07040

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Robert Velazquez

December 27, 2023

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Employee Rating

Amanda was awesome, one of the best. Was clear, concise, professional, and incredibly helpful. After a few mediocre visits recently she’s restored my trust in DCH Audi. Keep up the great More

by NJAudisince04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera, Orlando Nieves, Amanda Palma

Helpful 1
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Dec 28, 2023

Audi Millburn responded

We're glad to know that Amanda was able to provide you with a top-notch experience at Audi Millburn. It's great hearing your trust has been restored, and we'll definitely keep up the good work! Thanks for sharing this feedback. We look forward to seeing you again during your next visit!

December 20, 2023

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Customer Service is great. Very professional. Work is done in a timely matter. Satisfied Customer. More

by blount6616
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Recommend Dealer
Yes
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Dec 21, 2023

Audi Millburn responded

Nothing beats hearing when an Audi Millburn guest was satisfied with the team's effort. Thank you for complimenting the professionalism, customer care and timely service you enjoyed while visiting. Travel safe and we'll see you again down the road.

December 17, 2023

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Excellent service. I took my 2019 A4 for service. Robert Velazquez was very helpful. I definitely recommend DCH Audi of Millburn. More

by Jgmelquiades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera, Orlando Nieves

Helpful 1
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Dec 18, 2023

Audi Millburn responded

It means a lot to us having earned your recommendation, and we sincerely appreciate being trusted with caring for your Audi A4. We'll make sure Robert hears of your compliments as well and know he'll be proud. Drive safe and come back to see us again whenever we can next be of service here at Audi Millburn.

December 11, 2023

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Friendly and professional service. Quick and efficient turnaround with my overall service needs. Excellent communication throughout the process. More

by Nashbreen
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 12, 2023

Audi Millburn responded

This is exactly the experience we strive to provide all our Audi Millburn guests, Nash, and we sincerely appreciate the kind feedback. Thank you for trusting us with your vehicle's care. It's our pleasure to have delivered you excellent communication along with friendly, professional and timely service, and we look forward to assisting again in the future.

November 30, 2023

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Excellent, on time, communicative. It’s everything you can ask for in a service center. More

by vajoaquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 2
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Nov 30, 2023

Audi Millburn responded

We love to hear this kind of feedback from one of our valued Audi Millburn guests. It makes us proud to be your trusted vehicle service provider, and it was our pleasure to keep you informed while providing efficient, excellent service. Travel safe and we'll see you again next visit.

November 06, 2023

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I enjoyed my experience with the salesman and service department and they were very helpful More

by rcf245
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Sasso, Anthony Lento, David Mizera, Shonta Scott-Belfield

Helpful 2
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Nov 07, 2023

Audi Millburn responded

Hello, It was our pleasure to work with you here at Audi Millburn as well. Thank you very much for the opportunity to earn your business and taking the time to leave the kind feedback for our sales and service teams. We wish you many safe and happy travels ahead and hope that you'll consider us again for any future automotive needs.

October 28, 2023

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From scheduling my appointment to picking up my car once serviced, everything was just absolutely flawless! More

by Lgordillo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Oct 30, 2023

Audi Millburn responded

We're delighted to know your experience with our Audi Millburn team was flawless from start to finish! Thanks for taking the time out of your day to share this positive feedback. Safe travels and we'll see you again next time.

October 24, 2023

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Employee Rating

My service advisor Robert was fantastic as always. He is always so responsive and takes care of my car service appointments so well that I know I will have nothing to be worried about. I only trust Ro More

by Harshadapatel1956
Sales Price Transparency
Service Price Transparency
Trade-in Experience
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Finance Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dawn McAdam

Helpful 1
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Oct 24, 2023

Audi Millburn responded

We're proud to be your trusted service partner here at Audi Millburn, Harshada. It will mean a lot to Robert when he learns of your compliments and in knowing his responsive help has earned your confidence. Safe travels and we'll see you again next visit.

October 03, 2023

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Employee Rating

Excellent service and follow-up. Great communication about timing and work being done. Shanta only let me leave when she was convinced everything was perfect More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kearns, David Mizera, Orlando Nieves, Shonta Scott-Belfield

Helpful 2
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Oct 03, 2023

Audi Millburn responded

Dean, we're grateful for the opportunity to care for your vehicle here at Audi Millburn and want to make sure everything is perfect before you get back on the road. Shonta will be proud to have earned your compliments, and our entire team appreciates them as well. We're always here and happy to help with your automotive needs, so reach out or drop by again any time.

September 09, 2023

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Employee Rating

Always professional, attentive and friendly . As always my vehicle was ready when they promised. A pleasure to deal with this group . More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Sasso

Helpful 1
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Sep 12, 2023

Audi Millburn responded

Hello Janice, We love seeing you here at Audi Millburn and it's always our pleasure to be of help with your vehicle's care. Thank you very much for the kind compliments regarding the professional, friendly, timely and attentive assistance you continue to receive from the team. Drive safe and we'll see you again next service visit.

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