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Robert Velazquez

Overview Reviews (124)

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Robert Velazquez

Robert Velazquez | Page 5

Service

Audi Millburn

2211 Millburn Ave
Maplewood, NJ 07040

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124 Reviews

Overview Reviews (124)

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124 Reviews

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124 Reviews of Robert Velazquez

November 05, 2022

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Employee Rating

Michael and the entire team are exceptional! They make getting a car painless and smooth. Amazing team and the best experience. 100% recommend ! They make getting a car painless and smooth. Amazing team and the best experience. 100% recommend ! More

by Nathalia

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Mizera, Orlando Nieves , Don Kim, Michael is the best

Nov 09, 2022 -

Audi Millburn responded

Hello Nathalia, Hearing such thoughtful and kind feedback means the world to us here at DCH Millburn Audi. Michael and the team will take pride in knowing their exceptional care helped you to enjoy an painless and smooth experience. Your continued satisfaction is very important to us as well, so be sure to reach out with anything else you may need. Travel safe and have fun on the road ahead!

November 04, 2022

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Employee Rating

Very good service, timely but, costly. Will I return there for service of my Audi? Yes! Don’t drive what I can’t afford. Will I return there for service of my Audi? Yes! Don’t drive what I can’t afford. More

by r3775948

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 05, 2022 -

Audi Millburn responded

Hello, Thank you for your business and critical feedback. Your compliments on the level of service we provide are sincerely appreciated. Regarding the cost of service, it is determined through several factors including certified technicians performing maintenance using OEM parts. Your satisfaction is very important to us, and I’d be happy to discuss this concern and any others you may have personally if you would like. Please feel free to reach out to me at the number below. Dawn McAdam Customer Service Representative 973-821-2002

October 30, 2022

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Employee Rating

Robert Velazquez was very helpful when I needed some help and I didn't have an appointment. The short video clips of the service update was very reassuring. Will definitely continue to go there for my vehicl and I didn't have an appointment. The short video clips of the service update was very reassuring. Will definitely continue to go there for my vehicle service and when I get my next car. More

by Marc

Recommend Dealer

Yes

Nov 01, 2022 -

Audi Millburn responded

Hello Marc, It was our sincerest pleasure to be of service here at DCH Millburn Audi, and we'll be sure Robert hears how much his assistance was appreciated. We're also glad to learn you found value in our diagnostic video service. Travel safe and we'll see you again whenever we can be of help caring for your vehicle.

October 27, 2022

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Employee Rating

David, the service manager, is incredible! !! Everytime my car has needed something he has been so helpful, professional and caring. Thank you so much DCH Audi and David!!! !! Everytime my car has needed something he has been so helpful, professional and caring. Thank you so much DCH Audi and David!!! More

by Ledia.Fonrose

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Mizera, Orlando Nieves

Oct 27, 2022 -

Audi Millburn responded

Hello Ledia, It is sincerely our pleasure to be of help in caring for your car here at DCH Millburn Audi. We'll make sure David hears your kind words regarding his professional and caring assistance, and we know he will be thankful for the compliments. Travel safe and we'll be ready when it's time for your next service visit!

October 23, 2022

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Employee Rating

I’ve been coming to DCH for 6. 5 years. Robert Velasquez and the rest of the crew are always friendly and professional. Love the video from the service tech showing me exactly what’ 5 years. Robert Velasquez and the rest of the crew are always friendly and professional. Love the video from the service tech showing me exactly what’s going on with my car. And so happy the new showroom and waiting area are completed! More

by MS

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 27, 2022 -

Audi Millburn responded

Hello, We always love seeing familiar faces here at DCH Millburn Audi and can't thank you enough for working with us the last several years. It's wonderful to hear you find value in our diagnostic video service and that you are enjoying the new facility as well! Robert and the team will appreciate the compliments and work hard to continue providing you the friendly professionalism you have come to expect. Travel safe and we'll see you again next visit!

October 19, 2022

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Employee Rating

I have been going to DCH Millburn over 7 years, always receive great customer care.. Robert is my service rep, Joe H is my sales rep. receive great customer care.. Robert is my service rep, Joe H is my sales rep. More

by roxieh70

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 19, 2022 -

Audi Millburn responded

Hello Roxie, Seeing familiar faces is one of the best parts of being here at DCH Millburn Audi. We can't thank you enough for being a valued longtime guest of ours, and we'll be sure Robert and Joe hear of your compliment regarding their care. Travel safe and we'll see you again next visit!

October 19, 2022

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Employee Rating

Extremely helpful. They pay attention to every detail and are able to answer all questions. Would absolutely recommend dealership to friends & family.Service representa They pay attention to every detail and are able to answer all questions. Would absolutely recommend dealership to friends & family.Service representatives are the best. More

by argenhousehouse@msn.com

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 19, 2022 -

Audi Millburn responded

Hello, Your thoughtful feedback and recommendations bring a smile to faces here at DCH Millburn Audi. We're always happy to provide our amazing guests informative assistance, and we thank you very much for trusting us with your business. Travel safe and come back to see us whenever we can be of service again!

October 12, 2022

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Employee Rating

See Michael In Sales and Robert in service. They are thorough and take extra care in ensuring you are in the best of hands. They are thorough and take extra care in ensuring you are in the best of hands. More

by Alexvny

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael

Oct 12, 2022 -

Audi Millburn responded

Hello Alex, Thank you very much for complimenting Michael, Robert and our sales and service teams here at DCH Millburn Audi. They'll sincerely appreciate your noticing their willingness to go the extra mile to satisfy every guest. Travel safe and visit us again whenever we can be of help with anything you may need.

October 11, 2022

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Employee Rating

Robert and the crew were absolutely fantastic. They anticipated my needs and took care of my car insuring it was safe for us to drive. They anticipated my needs and took care of my car insuring it was safe for us to drive. More

by jgreengrass

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 12, 2022 -

Audi Millburn responded

Hello, Your safety and satisfaction are our top priorities here at DCH Millburn Audi. We appreciate you trusting us with caring for your car and thank you very much for the thoughtful review of your experience working with Robert and the team. Travel safe and please reach out whenever we can be of service again down the road!

October 08, 2022

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Employee Rating

My service person, Robert, made my experience seamless and he referred me to finance to discuss the extended warranty options for my vehicle. I will definitely come back for my next service. and he referred me to finance to discuss the extended warranty options for my vehicle. I will definitely come back for my next service. More

by CB$$21

Recommend Dealer

Yes

Oct 10, 2022 -

Audi Millburn responded

Hello, It's always wonderful to see when we've earned the confidence and a return visit from a valued client. Thank you very much for trusting Robert and the DCH Millburn Audi team with your vehicle's care. We'll make sure he hears of your compliments, and we wish you safe travels ahead. See you next time!