Roberto Alonso | Page 2
Service Manager
Cox Chevrolet Incorporated
2900 Cortez Rd W
Bradenton, FL 34207
16 Reviews
Write a ReviewDealership Experience
14 yrs, 9 mos
Industry Experience
36 yrs, 3 mos
Languages Spoken
Spanish
16 Reviews of Roberto Alonso
May 17, 2019
A service department that treats you like family I am overwhelmed with gratitude for your service department. Specifically Rick Seaton (prior to retiring), David Hays and the service manager Roberto. I am overwhelmed with gratitude for your service department. Specifically Rick Seaton (prior to retiring), David Hays and the service manager Roberto. I drive a 2011 equinox. And over the last year I started having issues with my vehicle burning oil due to an issue specifically with this year/make/model. After many visits and a detailed track record of proof (with fast and efficient service-Thank you David!!!) they took my repair request to GM. Initially GM was hesitant to offer any coverage. But with the consistent efforts of Roberto providing Rick’s and David’s very detailed records of a history of this issue, they were finally able to get GM to cover my repairs. Most dealerships aim for the new sales or don’t take the time to truly help their customers when it comes to playing middle man. They could easily have not bothered with the hassle and I would’ve had no choice but to accept the hardship the repair cost would have put me in. But these guys were my angels. They didn’t accept any less of a quality commitment than what they strive to provide. As if they were helping a friend, a sister or a daughter...they looked out for me. And I am sincerely grateful. Thank you guys from the bottom of my heart. -Stacy Henson More
Other Employees Tagged: Rick Seaton, David Hays
July 14, 2018
Hometown Feel Personable, Experianced, and Welcoming are the definition of My particular salesman (Ron Potts) and the staff at Cox Chevrolet. Ron made my New car bu Personable, Experianced, and Welcoming are the definition of My particular salesman (Ron Potts) and the staff at Cox Chevrolet. Ron made my New car buying experience a breeze. He asked the right questions and his team provided the right answers every time. Sales management team specifically (Andy) was knowledgeable and informative about concerns I had. Andy provided me with accurate information to expedite the process and get the deal closed promptly. This team has gained a customer for life. Thank you for treating my family and I with that hometown feel I was looking for. - Thomas F. More
Other Employees Tagged: Juan Palacios , Pedro Padron, Ron Potts, Andy B. - Sales Manager
April 21, 2018
Top of the line First of all, I have purchased my fourth vehicle from Cox Chevy. My personal sales Rep is Derek Besemer who in my opinion is the Top of the line. As w First of all, I have purchased my fourth vehicle from Cox Chevy. My personal sales Rep is Derek Besemer who in my opinion is the Top of the line. As well as All of the Cox team. Larry the TV star also helped greatly. The staff here is awesome. I actually feel like family whenever I come for service or to the showroom. Kris Cox the CEO always greets me when he sees me and what CEO that you know does that.The service manager Roberto Alonzo always makes sure that I am getting my issues fixed. And of course Rick Seaton, my service advisor is also always there to assist me even when I do not make an appointment. ( but please don't everyone do this or they will blame me). Finally Mike Dame, my finance advisor helped me out a lot by getting me the best rate possible, and explaining all of the documents and warranties. So for sure Cox Chevy is my favorite dealership bar none. Come and see for your self. More
Other Employees Tagged: Derek Besemer, Rick Seaton, Kris Cox and Mike Dame
April 13, 2018
Pleasure coming to Cox Chevrolet I have been doing business with Cox Chevrolet in Bradenton for over 12 years, which has been a pleasure to me all these years. Joel Curto is one of t I have been doing business with Cox Chevrolet in Bradenton for over 12 years, which has been a pleasure to me all these years. Joel Curto is one of the nicest people employed there. A fine and kind gentleman who I have great respect for. Joel is an asset to Cox Chevrolet and I always recommend him to my family and friends. Plus Matt French in service is very thorough and I am always happy with the treatment I receive from him when my car is being serviced. Thanks Cox Chevrolet and it is a pleasure doing business with you! More
Other Employees Tagged: Joel Curto, Matt French
April 12, 2018
Great fast professional experience did all over phone Been Dealing with Joel Curto for over 13 years, great, knowledgeable , friendly, fast, courteous, accommodating salesperson! Always reachable by phone Been Dealing with Joel Curto for over 13 years, great, knowledgeable , friendly, fast, courteous, accommodating salesperson! Always reachable by phone! Found a car for my sister in law in Georgia easy deal over the phone and FedEx! More
Other Employees Tagged: Dave Carr, Erik Wiehl, Joel Curto, Matt French , Rick Seaton
April 05, 2018
WOW That’s Ann awesome experience I haven’t been to a more professional;highly organized;well run dealership in 20 years. They have made a customer for life. I encourage all to try the I haven’t been to a more professional;highly organized;well run dealership in 20 years. They have made a customer for life. I encourage all to try them out. More
Other Employees Tagged: Matt French