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Roberto Casanova

Overview Reviews (192) Inventory (584)

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Roberto Casanova

Roberto Casanova | Page 11

Sales and Leasing

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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5.0

192 Reviews

Overview Reviews (192) Inventory (584)

5.0

192 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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192 Reviews of Roberto Casanova

June 03, 2024

Dealership Rating

Employee Rating

Quite helpful! Ready to please! Knowledgeable! Went far and beyond to help make the right chiice Ready to please! Knowledgeable! Went far and beyond to help make the right chiice More

by NANJO49

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 05, 2024 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear about your positive experience with us. We always strive to go above and beyond for our customers. We look forward to assisting you again in the future!

June 03, 2024

Dealership Rating

Employee Rating

Great service excellent customer care they get the job done and do a great job doing it done and do a great job doing it More

by JAMESFAMILY1215

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Rettinger , Daniel Aviles, Enzo Boccarossa, Michael Frith, Michael Fusco, Steve Melendez, Javier Narvaez, Luis Otero, Emilio Rodriguez

Jun 05, 2024 -

Deland Kia responded

Thank you for the glowing review! We're thrilled to hear about your positive experience with our service and customer care. We look forward to serving you again in the future!

June 02, 2024

Dealership Rating

Employee Rating

When I go in for any service they are out their greeting you and getting your information to get started. Always friendly and helpful you and getting your information to get started. Always friendly and helpful More

by DeeL

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 05, 2024 -

Deland Kia responded

Thank you for your kind words! We strive to make every visit welcoming and efficient for our valued customers. We appreciate your support and look forward to serving you again soon!

May 23, 2024

Dealership Rating

Employee Rating

Roberto Casanova is one of the best salesman I have ever met. Great customer service from him. Thank you again for your assistance with the purchase of our Carnival. met. Great customer service from him. Thank you again for your assistance with the purchase of our Carnival. More

by Ruvin

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 29, 2024 -

Deland Kia responded

Thank you for your kind words! Roberto takes pride in providing exceptional service. We're thrilled to hear about your positive experience with him. Enjoy your new Carnival, and don't hesitate to reach out if you need anything else!

May 19, 2024

Dealership Rating

Employee Rating

Good service and really respectful and got the best warranty in all dealers in deltona warranty in all dealers in deltona More

by SUGEYMPEREZ37

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 20, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience and satisfaction with our service and warranty offerings. We appreciate your support!

May 18, 2024

Dealership Rating

Employee Rating

You guys suck. Worst service department I have ever used. I'm a xxxxxxx rhough so my onion aint wurth nuthin. Worst service department I have ever used. I'm a xxxxxxx rhough so my onion aint wurth nuthin. More

by EDPICKEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dana Peege, Moen Almasri , Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Javier Narvaez

May 20, 2024 -

Deland Kia responded

Ed, we're sorry to hear that you had a negative experience with us and we would like to learn more so we can improve our service and ensure you have a 5-star experience next time. Please reach out to John Snoke, our Service Manager, at 888-205-8106 so we can address your concerns.

May 18, 2024

Dealership Rating

Employee Rating

Process was smooth and easy, my sales rep Roberto worked with me through the whole process and gave us great attention and helped us get the vehicle we wanted at a very reasonable price. with me through the whole process and gave us great attention and helped us get the vehicle we wanted at a very reasonable price. More

by juansebas85

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 20, 2024 -

Deland Kia responded

Thank you for sharing your positive experience! We're thrilled to hear that Roberto provided you with excellent service and helped you find the perfect vehicle at a great price. We appreciate your business and hope you enjoy your new car!

May 14, 2024

Dealership Rating

Employee Rating

Best experience will definitely come back. I’ve bought three cars from you guys so far and Kia is my main car I will only get! I’ve bought three cars from you guys so far and Kia is my main car I will only get! More

by Courtney

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 15, 2024 -

Deland Kia responded

Thank you for your loyalty! We're thrilled to have earned your trust and look forward to assisting you with your future automotive needs.

May 08, 2024

Dealership Rating

Employee Rating

My family has purchased several cars from this location and always have a positive experience. Roberto Casanova is the best and assisted me with all my questions and concerns and found me my dream car. Tha and always have a positive experience. Roberto Casanova is the best and assisted me with all my questions and concerns and found me my dream car. Thank you so much!!! More

by S. Scott

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 10, 2024 -

Deland Kia responded

Thank you for your continued support! We're thrilled to hear that Roberto provided excellent service and helped you find your dream car. We look forward to assisting you and your family with any future automotive needs.

May 07, 2024

Dealership Rating

Employee Rating

Deland Kia is a very good establishment. They take care of there customers.Very clean and thoughtful with making sure I received a ride home from the shuttle, wasn't expecting to leaving my They take care of there customers.Very clean and thoughtful with making sure I received a ride home from the shuttle, wasn't expecting to leaving my car but Noah my service agent stayed on top of my arrangements to make sure I didnt need to worry. More

by malamboy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Noah

May 08, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us, and we appreciate your feedback. We'll be sure to pass along your compliments to Noah and the rest of our team. We look forward to serving you again in the future!

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