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Roberto Casanova

Overview Reviews (186) Inventory (647)

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Roberto Casanova

Roberto Casanova | Page 10

Sales and Leasing

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.9

186 Reviews

Overview Reviews (186) Inventory (647)

4.9

186 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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186 Reviews of Roberto Casanova

June 24, 2024

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Employee Rating

From start to finish was a much better experience than the last time I bought a car which was at a different dealer the last time I bought a car which was at a different dealer More

by KA_RAN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Hutchinson

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Jun 26, 2024 -

Deland Kia responded

Thank you for choosing our dealership! We're thrilled to hear you had a great experience with us. See you next time!

June 21, 2024

Dealership Rating

Employee Rating

No pressure sale people. Very friendly and knowledgeable about all the cars on their lot. Very friendly and knowledgeable about all the cars on their lot. More

by JRSANGI05

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Monica Jones

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Jun 22, 2024 -

Deland Kia responded

Thank you for your kind words! We strive to provide a pressure-free and knowledgeable experience for all our customers. We're glad you had a positive visit to our dealership!

June 09, 2024

Dealership Rating

Employee Rating

Fast and easy and great service would not go anywhere else to buy a car else to buy a car More

by CKRIVERA1018

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Hutchinson, Moen Almasri , Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Robert Heredia, Johnson Brete

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Jun 11, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience. We look forward to assisting you again in the future.

June 06, 2024

Dealership Rating

Employee Rating

Great and timely service. Friendly staff. Comfortable waiting area. It’s a fabulous dealership. Our 2nd car purchased here! Friendly staff. Comfortable waiting area. It’s a fabulous dealership. Our 2nd car purchased here! More

by djp_fluff9

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

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Jun 07, 2024 -

Deland Kia responded

Thank you for choosing us again! We're thrilled to have provided you with great service and a comfortable experience. We look forward to serving you in the future.

June 03, 2024

Dealership Rating

Employee Rating

Quite helpful! Ready to please! Knowledgeable! Went far and beyond to help make the right chiice Ready to please! Knowledgeable! Went far and beyond to help make the right chiice More

by NANJO49

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 05, 2024 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear about your positive experience with us. We always strive to go above and beyond for our customers. We look forward to assisting you again in the future!

June 03, 2024

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Employee Rating

Great service excellent customer care they get the job done and do a great job doing it done and do a great job doing it More

by JAMESFAMILY1215

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Rettinger , Daniel Aviles, Enzo Boccarossa, Michael Frith, Michael Fusco, Steve Melendez, Javier Narvaez, Luis Otero, Emilio Rodriguez

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Jun 05, 2024 -

Deland Kia responded

Thank you for the glowing review! We're thrilled to hear about your positive experience with our service and customer care. We look forward to serving you again in the future!

June 02, 2024

Dealership Rating

Employee Rating

When I go in for any service they are out their greeting you and getting your information to get started. Always friendly and helpful you and getting your information to get started. Always friendly and helpful More

by DeeL

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 05, 2024 -

Deland Kia responded

Thank you for your kind words! We strive to make every visit welcoming and efficient for our valued customers. We appreciate your support and look forward to serving you again soon!

May 23, 2024

Dealership Rating

Employee Rating

Roberto Casanova is one of the best salesman I have ever met. Great customer service from him. Thank you again for your assistance with the purchase of our Carnival. met. Great customer service from him. Thank you again for your assistance with the purchase of our Carnival. More

by Ruvin

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 29, 2024 -

Deland Kia responded

Thank you for your kind words! Roberto takes pride in providing exceptional service. We're thrilled to hear about your positive experience with him. Enjoy your new Carnival, and don't hesitate to reach out if you need anything else!

May 19, 2024

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Employee Rating

Good service and really respectful and got the best warranty in all dealers in deltona warranty in all dealers in deltona More

by SUGEYMPEREZ37

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 20, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience and satisfaction with our service and warranty offerings. We appreciate your support!

May 18, 2024

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Employee Rating

You guys suck. Worst service department I have ever used. I'm a xxxxxxx rhough so my onion aint wurth nuthin. Worst service department I have ever used. I'm a xxxxxxx rhough so my onion aint wurth nuthin. More

by EDPICKEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dana Peege, Moen Almasri , Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Javier Narvaez

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May 20, 2024 -

Deland Kia responded

Ed, we're sorry to hear that you had a negative experience with us and we would like to learn more so we can improve our service and ensure you have a 5-star experience next time. Please reach out to John Snoke, our Service Manager, at 888-205-8106 so we can address your concerns.

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