Roberto Casanova
Roberto Casanova at Deland Kia

Roberto Casanova | Page 13

Sales and Leasing

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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5.0
192 Reviews
5.0

192 Reviews

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192 Reviews of Roberto Casanova

March 18, 2024

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Employee Rating

Roberto Casanova is excellent is always my person to go to do my car upgrade. Roberto is very knowledgeable, professional and friendly. He answered all our questions and always makes our process fast a More

by Madeline Vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Deland Kia responded

Thank you so much for your kind words! We're thrilled to hear that Roberto provided you with excellent service during your car upgrade. We appreciate your recommendation and look forward to assisting you again in the future!

March 11, 2024

Dealership Rating
Employee Rating

Everything was great! I went in with hopes of coming out with a better car and better situation and I did! Thank you for the care you all provided. More

by DTORRES0512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Carreras , Dominick Coppola, The amazing gentleman from finance!

Mar 12, 2024

Deland Kia responded

Thank you for sharing your positive experience with us! We're thrilled to hear that we could meet your expectations and provide excellent service. If you ever need anything else, don't hesitate to reach out. Drive safely!

March 10, 2024

Dealership Rating
Employee Rating

Very friendly and knowledgeable about the products. Explained the vehicle very well and was will to take to my wife and show her. More

by TODD73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Deland Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service to all our customers, and we're glad we could assist you and your wife in finding the perfect vehicle.

March 04, 2024

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Employee Rating

I didn’t feel pressured. Great staff. Professional and knowledgeable staff. The buying process was seamless More

by johanna.figueroa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Carlin

Mar 06, 2024

Deland Kia responded

We're delighted you had a positive experience with our team! Your satisfaction is our priority, and we're grateful for your feedback. If there's anything else we can assist you with, please don't hesitate to reach out.

March 03, 2024

Dealership Rating
Employee Rating

Awsome Experience Roberto on sales and Jorge on service were awsome definitely will recommend giving them a try they are friendly and explain everything to a t. More

by VIRGINIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge from Service

Mar 04, 2024

Deland Kia responded

It's wonderful to hear that they were friendly, thorough, and great at explaining everything. We appreciate your recommendation, and we'll be sure to pass along your kind words to Roberto and Jorge. Thank you for choosing our dealership.

March 02, 2024

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Employee Rating

Great service! We called ahead with interest in the EV9. Roberto made videos for us showing the cars and made sure they were charged before our appointment. He was More

by DEREKOrlando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Carlin, Alexandra Gomez

Mar 04, 2024

Deland Kia responded

We strive to provide exceptional service tailored to our customers' needs, and it sounds like Roberto went above and beyond to ensure you had all the information and assistance you needed. We're delighted that you felt supported throughout the process and that we could accommodate your requests efficiently. Thank you for choosing us for your EV9 purchase, and we hope you enjoy every mile in your new vehicle!

February 28, 2024

Dealership Rating
Employee Rating

Everything I go to get my car service it always be a pleasant experience. The staff is very friendly and helpful and they make sure that it's a pleasure coming in for service with a smile 😃.... More

by bertrambelfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hutchinson, Moen Almasri , Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Robert Heredia

Feb 29, 2024

Deland Kia responded

We're thrilled to hear that your experiences with our service team have always been pleasant! Your satisfaction is important to us, and we appreciate your kind words and positive feedback. Thank you for choosing us and safe driving!

February 27, 2024

Dealership Rating
Employee Rating

Beware of their Bait and Switch tactics. "Car sold" but was posted on their website the day after with a slightly different price, same VIN. More

by Kelley Lowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 28, 2024

Deland Kia responded

We're sorry to hear that you had a negative experience with our team and we would like to learn more about your concerns so we can address them. Please reach out to John Carlin, our General Sales Manager, at 386-734-7800.

February 21, 2024

Dealership Rating
Employee Rating

Give very detailed information very informative . very important professional they make you feel very important More

by SSICARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hutchinson, Manny Carreras, Moen Almasri , Daniel Aviles, Enzo Boccarossa, Dominick Coppola, Michael Elder, Javier Narvaez

Feb 21, 2024

Deland Kia responded

Thank you so much for your kind words! We strive to provide exceptional service to every customer, and we're delighted to hear that you felt valued during your visit. We appreciate your feedback and look forward to serving you again in the future.

February 18, 2024

Dealership Rating
Employee Rating

Outstanding Friendly Professional Staff From Entering and the Service Department and being greeted by Kim Was introduced to to Roberto Casonova in New Car Sales Test drove a Telluride What a great ride More

by stevesfak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Scire

Feb 18, 2024

Deland Kia responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team at Deland Kia. Enjoy your new Telluride, and please don't hesitate to reach out if you need anything in the future.

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