Roberto Casanova
Roberto Casanova at Deland Kia

Roberto Casanova | Page 14

Sales and Leasing

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.9
199 Reviews
4.9

199 Reviews

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199 Reviews of Roberto Casanova

March 04, 2024

Dealership Rating
Employee Rating

I didn’t feel pressured. Great staff. Professional and knowledgeable staff. The buying process was seamless More

by johanna.figueroa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Carlin

Mar 06, 2024

Deland Kia responded

We're delighted you had a positive experience with our team! Your satisfaction is our priority, and we're grateful for your feedback. If there's anything else we can assist you with, please don't hesitate to reach out.

March 03, 2024

Dealership Rating
Employee Rating

Awsome Experience Roberto on sales and Jorge on service were awsome definitely will recommend giving them a try they are friendly and explain everything to a t. More

by VIRGINIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge from Service

Mar 04, 2024

Deland Kia responded

It's wonderful to hear that they were friendly, thorough, and great at explaining everything. We appreciate your recommendation, and we'll be sure to pass along your kind words to Roberto and Jorge. Thank you for choosing our dealership.

March 02, 2024

Dealership Rating
Employee Rating

Great service! We called ahead with interest in the EV9. Roberto made videos for us showing the cars and made sure they were charged before our appointment. He was More

by DEREKOrlando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Carlin, Alexandra Gomez

Mar 04, 2024

Deland Kia responded

We strive to provide exceptional service tailored to our customers' needs, and it sounds like Roberto went above and beyond to ensure you had all the information and assistance you needed. We're delighted that you felt supported throughout the process and that we could accommodate your requests efficiently. Thank you for choosing us for your EV9 purchase, and we hope you enjoy every mile in your new vehicle!

February 28, 2024

Dealership Rating
Employee Rating

Everything I go to get my car service it always be a pleasant experience. The staff is very friendly and helpful and they make sure that it's a pleasure coming in for service with a smile 😃.... More

by bertrambelfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hutchinson , Moen Almasri, Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Robert Heredia

Feb 29, 2024

Deland Kia responded

We're thrilled to hear that your experiences with our service team have always been pleasant! Your satisfaction is important to us, and we appreciate your kind words and positive feedback. Thank you for choosing us and safe driving!

February 27, 2024

Dealership Rating
Employee Rating

Beware of their Bait and Switch tactics. "Car sold" but was posted on their website the day after with a slightly different price, same VIN. More

by Kelley Lowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 28, 2024

Deland Kia responded

We're sorry to hear that you had a negative experience with our team and we would like to learn more about your concerns so we can address them. Please reach out to John Carlin, our General Sales Manager, at 386-734-7800.

February 21, 2024

Dealership Rating
Employee Rating

Give very detailed information very informative . very important professional they make you feel very important More

by SSICARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hutchinson, Javier Narvaez , Moen Almasri, Daniel Aviles, Enzo Boccarossa, Manny Carreras, Dominick Coppola, Michael Elder

Feb 21, 2024

Deland Kia responded

Thank you so much for your kind words! We strive to provide exceptional service to every customer, and we're delighted to hear that you felt valued during your visit. We appreciate your feedback and look forward to serving you again in the future.

February 18, 2024

Dealership Rating
Employee Rating

Outstanding Friendly Professional Staff From Entering and the Service Department and being greeted by Kim Was introduced to to Roberto Casonova in New Car Sales Test drove a Telluride What a great ride More

by stevesfak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Scire

Feb 18, 2024

Deland Kia responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team at Deland Kia. Enjoy your new Telluride, and please don't hesitate to reach out if you need anything in the future.

February 11, 2024

Dealership Rating
Employee Rating

Deland Kia is a very friendly and professional dealership. Moen was very helpful with looking for a car for me. Thank you for your help. Also The service was excellent and quick. I would recom More

by JEW1ELS1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moen Almasri, Michael Elder, Michael Frith, Michael Fusco

Feb 14, 2024

Deland Kia responded

Thank you for sharing your positive experience at Deland Kia! We're thrilled to hear that Moen provided you with excellent service and helped you find the right car. We appreciate your recommendation and look forward to assisting you again in the future.

February 11, 2024

Dealership Rating
Employee Rating

Good service although quite disappointed to learn Kia Connect now charges for its service. Not sure why I wasn't told previously. More

by savannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah in Service

Feb 14, 2024

Deland Kia responded

We appreciate your feedback and apologize for any inconvenience. Our goal is always to provide transparent information to our customers, and we'll ensure better communication regarding any changes in services. Thank you for bringing this to our attention.

February 10, 2024

Dealership Rating
Employee Rating

The facility is nice and clean, the employees are friendly and professional and helpful. The customer service was excellent. More

by 1LOURDESMARIVERA2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Restrepo , Dominick Coppola, Phil DeRosia, Robert Heredia, Luis Otero

Feb 14, 2024

Deland Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide top-notch customer service and maintain a welcoming environment for all our guests. We look forward to serving you again in the future!

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