Roberto Casanova | Page 5

I worked with Roberto (sales), Manny (finance), and Nick (manager). Their customer service was a top-notch, white glove experience. They were accommodating, patient, friendly, informative, and timely. I (manager). Their customer service was a top-notch, white glove experience. They were accommodating, patient, friendly, informative, and timely. I was dreading having to deal with a dealership, but they made the experience more enjoyable than I could have imagined. I purchased a new vehicle from them and glad I did. More

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I am very pleased with my experience at DeLand Kia and would recommend them to anyone looking for a great vehicle with a great price and great service department. would recommend them to anyone looking for a great vehicle with a great price and great service department. More

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Great group of people. Took care of us every step of the way. Proud new Kia owner. Took care of us every step of the way. Proud new Kia owner. More

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Roberto is a great sales person. I recommend him 200%. Defenetly im going to pass the voice I recommend him 200%. Defenetly im going to pass the voice More

by gubetty Verified Customer Verified Customer

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Great service. Roberto was very patient and provided me with multiple options to help me make the best decision. He has a no pressure approach which was amazing . Roberto was very patient and provided me with multiple options to help me make the best decision. He has a no pressure approach which was amazing . More

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They were very professional and attentive towards me. Would recommend people to visit the dealership Would recommend people to visit the dealership More

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Had such a great experience at DeLand Kia! !! Roberto Casanova was an AMAZING salesman. He was super straight forward, very helpful, easy to communicate with, and overall so great in helping !! Roberto Casanova was an AMAZING salesman. He was super straight forward, very helpful, easy to communicate with, and overall so great in helping me trade in my old Mazda for a brand new Kia!!! If you've been having problems at other dealerships, please try DeLand Kia! We had so many issues with other dealerships not willing to negotiate, adding unnecessary fees, charging wayyyy over MSRP, etc. We are so glad we came to this Kia dealership because we were finally able to work with great people and get an awesome deal. And, when we did have a slight issue along the way, the manager John was absolutely amazing at recovering the situation and making sure we left happy. 10/10 experience, I would definitely recommend this dealership to anyone in the market for a new car More

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Roberto Casanova was fantastic! He assisted me with getting into a lease for a 2025 KIA K4. I told him what I wanted, he gave me options. He respected my time and I told him how mu He assisted me with getting into a lease for a 2025 KIA K4. I told him what I wanted, he gave me options. He respected my time and I told him how much I wanted to pay and he made it happen for me. Best of all, in a world where time is so precious, I decided to do 90% of my transaction over texts and he was extremely responsive and very patient with me. He's an excellent salesperson and I'm very fortunate to have worked with him. Thank you, Roberto. Amir was excellent as well when it came down to signing all of the dreading paperwork. The docupad they have invested in is nothing short of amazing. Very impressive and useful. Thanks again Roberto Casanova and Amir Jacob. Loving my new car! More

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Salesman Roberto Casanova was extremely helpful in making our purchase of our Sportage easy and no problem. our purchase of our Sportage easy and no problem. More

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Highly recommend Roberto Casanova at DeLand Kia! He was patient and not pushy at all, yet extremely proactive. He was attentive, listened to my needs, and did whatever he could to get me exactly wha He was patient and not pushy at all, yet extremely proactive. He was attentive, listened to my needs, and did whatever he could to get me exactly what I wanted. I drove from 35 minutes away to DeLand Kia just to work with Roberto because he made the entire experience so easy. I also have to mention Jorden (finance), who was easily the best finance person I’ve ever worked with. Roberto & Jorden combined made a notoriously stressful process extremely seamless and exciting. I will be sending everybody I know to DeLand Kia from now on! More

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