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Roberto Casanova

Overview Reviews (199) Inventory (373)

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Roberto Casanova

Roberto Casanova | Page 9

Sales and Leasing

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.9

199 Reviews

Overview Reviews (199) Inventory (373)

4.9

199 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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199 Reviews of Roberto Casanova

October 23, 2024

Dealership Rating

Employee Rating

From the first contact with Roberto it was an excellent experience He offered lots of different options when choosing a car Monica was very experienced and knowledgeable helping me pick the right vehic experience He offered lots of different options when choosing a car Monica was very experienced and knowledgeable helping me pick the right vehicle More

by LOUISA432

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Monica

Oct 24, 2024 -

Deland Kia responded

Thank you for the great feedback and kind words for Roberto! It's stories like yours that let us know we're living up to expectations. We're always here for you and look forward to your next visit.

October 07, 2024

Dealership Rating

Employee Rating

I had a great experience with Deland Kia. We purchased 2 cars and got a great deal. Our car salesman Roberto is the absolute best! We’ve purchased 6 cars from him and he never lets us down. A We purchased 2 cars and got a great deal. Our car salesman Roberto is the absolute best! We’ve purchased 6 cars from him and he never lets us down. Always, available even after sale! There is also a new service manager which is a huge step up from what they had before! Our cars are getting taken car of in a timely manner. More

by rldantoni

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 07, 2024 -

Deland Kia responded

We really appreciate your loyalty, rldantoni, and congratulate you on your latest purchase of a Kia! We will pass on your compliments to Roberto. Thank you, and we'll see you next time!

October 06, 2024

Dealership Rating

Employee Rating

Everyone is helpful, knowledgeable and friendly. Service department has improved immensely!! They explain issues thoroughly and get problems resolved quickly. Service department has improved immensely!! They explain issues thoroughly and get problems resolved quickly. More

by Ctcintron01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Barrett 5 stars

Oct 07, 2024 -

Deland Kia responded

We'd like to learn more about your service visit for your Kia, Ctcintron01. That way, we can address any issues and provide you with a five-star review next time. Thank you.

September 21, 2024

Dealership Rating

Employee Rating

Process ans wainting time runs pretty smooth. The greeting and people that works there are very professional. The greeting and people that works there are very professional. More

by VAZQUEZYESE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominick Coppola, Alexandra Gomez

Sep 25, 2024 -

Deland Kia responded

That's great to hear, VAZQUEZYESE! We're pleased that the service for your Kia went so smoothly. Please let us know what else we can do for you. Thank you!

September 21, 2024

Dealership Rating

Employee Rating

They were quick and efficient and I was happy with my service. Will be back next time! service. Will be back next time! More

by BROCK.STOCKTON2003

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Hutchinson , Moen Almasri, Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Robert Heredia, Will Martinez

Sep 25, 2024 -

Deland Kia responded

We're thrilled that your service visit for your Kia went so well, Brock! Thanks for letting us know, and we look forward to serving you again.

September 18, 2024

Dealership Rating

Employee Rating

I’m very happy with DeLand KIA I have purchased 3 cars from them and I very happy! from them and I very happy! More

by BOBBUNDY50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Moen Almasri, Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, I only know the people I marked

Sep 18, 2024 -

Deland Kia responded

Thank you for your continued support! We're thrilled to hear that you've had such positive experiences with us. If there's anything more we can do for you in the future, please let us know. We appreciate your loyalty!

September 12, 2024

Dealership Rating

Employee Rating

Roberto’s professional character and salesmanship is why we always find him when we are looking for a new car. we always find him when we are looking for a new car. More

by davidny101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 13, 2024 -

Deland Kia responded

Thank you for your kind words! We’re thrilled to hear that Roberto’s professionalism and salesmanship keep you coming back to us. We’ll be sure to pass along your praise to him. If you’re ever in the market for another vehicle or need assistance, don’t hesitate to reach out. We look forward to serving you again.

September 06, 2024

Dealership Rating

Employee Rating

Roberto was very nice and professional and worked with me with what I needed . Very friendly with what I needed . Very friendly More

by LMESIAS326

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 25, 2024 -

Deland Kia responded

Congratulations on your new Kia, LMESIAS326! We're happy that Roberto could escort you through the process. Thank you, and we hope to hear from you again!

August 31, 2024

Dealership Rating

Employee Rating

Willing to work with their customer to gain their needs, expectations, what needs to be done, and how important things are. expectations, what needs to be done, and how important things are. More

by anjieblanton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Restrepo , Moen Almasri, Daniel Aviles

Sep 03, 2024 -

Deland Kia responded

We appreciate this five-star review! We want to be as transparent as possible so that you always know what's going on with your car. Please reach out if you need anything else!

August 23, 2024

Dealership Rating

Employee Rating

Always good atentiin . . Noah is a very polite guy.... I'd like to see He again . Noah is a very polite guy.... I'd like to see He again More

by JMARRON1368

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominick Coppola, Chad Ritchinson, NOAH

Aug 23, 2024 -

Deland Kia responded

Thank you for your positive feedback! We’re delighted to hear that you received great attention and that Noah provided you with polite and excellent service. We look forward to seeing you again and providing you with the same high level of service. If you need anything in the meantime, please don’t hesitate to reach out!

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