Roberto Hernandez
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
Dealership Experience
5 yrs, 1 mo
Languages Spoken
English
Spanish
135 Reviews
Write a Review135 Reviews of Roberto Hernandez
September 05, 2026
It was a very easy and seamless experience first with the drop off of the loaner and messaging with Roberto through the end of our service. Also the mobile at home service was also very good and easy. Loved drop off of the loaner and messaging with Roberto through the end of our service. Also the mobile at home service was also very good and easy. Loved it 🥰 More
September 04, 2026
They're very accommodating overall. . It was a 5 week repair ordeal. The only thing,is they claimed they patched the left front tire for leak and rotated the tires, with a 46 dollar cha . It was a 5 week repair ordeal. The only thing,is they claimed they patched the left front tire for leak and rotated the tires, with a 46 dollar charge. Upon receiving the car, the same left front tire was flat at 26-27libs. When the driver got to the house. The driver did not leave it and returned it to the shop. Obviously they never rotated the tires or fixed the leak the first time. More
Other Employees Tagged: Roberto Hernandez
August 31, 2026
Simple. Easy. High Touch/White Glove Service. Gus was so fantastic to work with! He is so knowledgeable and made the whole process. Very simple. Easy. High Touch/White Glove Service. Gus was so fantastic to work with! He is so knowledgeable and made the whole process. Very simple. More
Other Employees Tagged: Roberto Hernandez
August 16, 2026
Phone call to schedule with Dawn was quick and easy. Recall schedule service was on-time, great waiting room service and kind hospitality at the beverage bar. Service was completed and timely. Recall schedule service was on-time, great waiting room service and kind hospitality at the beverage bar. Service was completed and timely. More
Other Employees Tagged: Roberto Hernandez
August 15, 2026
I appreciate the service at Boucher. Dawn was really great to work with. Now looking forward to working with Roberto. Highly recommend the dealership. Dawn was really great to work with. Now looking forward to working with Roberto. Highly recommend the dealership. More
Other Employees Tagged: Roberto Hernandez

