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Roberto Hernandez
Roberto Hernandez
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
144 Reviews
Dealership Experience
5 yrs, 1 mo
Languages Spoken
English
Spanish
144 Reviews
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144 Reviews of Roberto Hernandez
September 25, 2026
I bought 4 new tires from Gordie Boucher and had them installed and aligned. I got a great price, better than anyone including Costco. The wait for this service was longer than I expected (3+ hrs). Rober installed and aligned. I got a great price, better than anyone including Costco. The wait for this service was longer than I expected (3+ hrs). Roberto was was great to work with and gave me 3 quotes to choose from. I would highly recommend this dealership to work with!! More
by William
Verified Customer
September 23, 2026
Overall good- I got a text that my car was ready but had to call later since my text questions were not answered on how late I can pick up and where to go - something to think about for customers new to the to call later since my text questions were not answered on how late I can pick up and where to go - something to think about for customers new to the dealership More
by Wendy.butz
Other Employees Tagged: Roberto Hernandez
September 18, 2026
The communication was superb at every step of the process. The loaner agreement process was very customer-friendly and the pick up and delivery made the repair less burdensome for me. Finally, the vi process. The loaner agreement process was very customer-friendly and the pick up and delivery made the repair less burdensome for me. Finally, the video presentation of the actual repair was an excellent feature and allowed me to visualize what the technician was seeing. I was very impressed with the entire process. More
by DANIELGNIENHUIS
Other Employees Tagged: Dawn Kelly, AJ Kallas, Roy Reger
September 17, 2026
Technician advised visit status and arrived as scheduled. He was friendly and knew what was needed to resolve the recall. I was very pleased not having to drive to the dealership. He was friendly and knew what was needed to resolve the recall. I was very pleased not having to drive to the dealership. More
by Hsjacoby
September 05, 2026
It was a very easy and seamless experience first with the drop off of the loaner and messaging with Roberto through the end of our service. Also the mobile at home service was also very good and easy. Loved drop off of the loaner and messaging with Roberto through the end of our service. Also the mobile at home service was also very good and easy. Loved it 🥰 More
by William
Dealership Inventory (193 Vehicles)
2026 Lincoln Nautilus
new
Infinite Black Metallic Clearcoat exterior
Automatic
All-wheel Drive
