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Robin Stock

Overview Reviews (78) Inventory (270)

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Robin Stock

Robin Stock | Page 2

Service Writer

DARCARS Lexus of Englewood

53 Engle Street
Englewood, NJ 07631

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4.9

78 Reviews

Overview Reviews (78) Inventory (270)

4.9

78 Reviews

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78 Reviews of Robin Stock

February 20, 2026

Dealership Rating

Employee Rating

20k service tire rotation & an oil change bill was $600 apparently they charge $309 an hour for labor TOTAL ripoff!!! Will never buy a vehicle. I have a vehicle service at this dealership again! Beware.!! apparently they charge $309 an hour for labor TOTAL ripoff!!! Will never buy a vehicle. I have a vehicle service at this dealership again! Beware.!! More

by CarGuy2220

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Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Cesar Ruiz , Dan Phillips

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Feb 24, 2026 -

DARCARS Lexus of Englewood responded

Our labor rate is currently $249.95, but we appreciate the feedback and will pass it along to our management team. Safe travels, Mr. Kelsch.

Feb 24, 2026 -

CarGuy2220 responded

$300 an hour is unconscionable. Will no longer need your services note vehicle that was serviced was a 2025 Lexus NX 350 H purchased your dealership.

December 31, 2025

Dealership Rating

Employee Rating

I always come to this dealer for my regular service twice a year They are always friendlt and professional Robin and Claudio helped me a lot a year They are always friendlt and professional Robin and Claudio helped me a lot More

by AHK575

Recommend Dealer

Yes

Other Employees Tagged: Claudio

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Jan 02, 2026 -

DARCARS Lexus of Englewood responded

We're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely!

December 31, 2025

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Employee Rating

Thank you to Robin and the team at englewood lexus for always treating me like family always treating me like family More

by Annabellee322

Recommend Dealer

Yes

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Jan 02, 2026 -

DARCARS Lexus of Englewood responded

Anabelle, we're delighted to hear that Robin and the DARCARS Lexus of Englewood team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

December 31, 2025

Dealership Rating

Employee Rating

Always pleased with the service here. Robin and Claudio went above and beyond to make sure I was happy Robin and Claudio went above and beyond to make sure I was happy More

by MrsLi33287

Recommend Dealer

Yes

Other Employees Tagged: Claudio Claro

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Jan 02, 2026 -

DARCARS Lexus of Englewood responded

It makes our day to see this kind of praise about the DARCARS Lexus of Englewood team! We're elated to hear that Robin, Claudio, and the team provided such accommodating and professional care. Thank you for all your support, and congratulations on your new car!

November 30, 2025

Dealership Rating

Employee Rating

Excellent every time! Thank you to the wonderful service team at Englewood! Robin and Claudio could not have been more accommodating. Thank you to the wonderful service team at Englewood! Robin and Claudio could not have been more accommodating. More

by Cthyniels4

Recommend Dealer

Yes

Other Employees Tagged: Claudio Claro

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Dec 22, 2025 -

DARCARS Lexus of Englewood responded

We're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely!

November 29, 2025

Dealership Rating

Employee Rating

Service was no hassle and my advisor, robin, was super helpful and accommodating. Thank you helpful and accommodating. Thank you More

by Annabellee322

Recommend Dealer

Yes

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Dec 01, 2025 -

DARCARS Lexus of Englewood responded

Thanks for the kind words for Robin. The DARCARS Lexus of Englewood team is here to help!

October 30, 2025

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Employee Rating

Treated promptly and courteously by Robin upon arrival. Grace in customer service was also terrific. Grace in customer service was also terrific. More

by gacdds2

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Service Time

Service Communication

Recommend Dealer

Yes

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Oct 30, 2025 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to review DARCARS Lexus of Englewood!

October 22, 2025

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We are very happy with everything about this dealership. The service was excellent as always The service was excellent as always More

by Sdzielinsk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cesar Ruiz , Dan Phillips

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Oct 23, 2025 -

DARCARS Lexus of Englewood responded

We are grateful for your positive feedback about DARCARS Lexus of Englewood. Thanks so much!

September 30, 2025

Dealership Rating

Employee Rating

Robin is always reliable in providing the service i expect from lexus and going beyond. Thank you Robin for keeping my faith in Lexus expect from lexus and going beyond. Thank you Robin for keeping my faith in Lexus More

by MarySo2922

Recommend Dealer

Yes

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Oct 02, 2025 -

DARCARS Lexus of Englewood responded

We're glad to hear Robin has consistently gone above and beyond! Thank you for trusting DARCARS Lexus of Englewood. Safe travels ahead!

September 04, 2025

Dealership Rating

Employee Rating

I really appreciate the service, Sirius approach, the quality and the human attitude. Been leasing Lexus cars for the last 10 years and one of the reasons is the great service. quality and the human attitude. Been leasing Lexus cars for the last 10 years and one of the reasons is the great service. More

by Theizzy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 08, 2025 -

DARCARS Lexus of Englewood responded

Thank you for your loyalty and this fantastic feedback! We truly appreciate your business and look forward to assisting you again at DARCARS Lexus of Englewood.

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