Roc Battle
Roc Battle at Brandon Hyundai

Roc Battle | Page 11

Service Driver

Brandon Hyundai

9915 E Adamo Dr
Tampa, FL 33619

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4.5
152 Reviews
4.5

152 Reviews

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152 Reviews of Roc Battle

December 30, 2021

Dealership Rating
Employee Rating

I was there for five hr just for a oil change no car wash left my car dirty inside More

by ADDIEGR123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

December 30, 2021

Dealership Rating
Employee Rating

Worst service ever they scratched all my car and has to do the oil change twice because they didn’t tight the screw of the oil tank More

by Alegaranjo
Recommend Dealer
No
Jan 28, 2022

Brandon Hyundai responded

We apologize if this has been your experience with us. Please send us an email if we can address this concern with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 23, 2021

Dealership Rating
Employee Rating

Fast, efficient, very courteous. Very knowledgeable, I love this service center because they are honest and have integrity More

by ANNAHOFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Otero, Kegan Mayers, Kyle Morales, Ebb Williams , Harold De La Cruz, Garrett Reid

December 22, 2021

Dealership Rating
Employee Rating

Staff and mechanics were quick to service our car. Very professional in their work. We would recommend them to others. More

by EV372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ebb Williams , Mark, service writer

December 10, 2021

Dealership Rating
Employee Rating

We have yet to receive the key that we paid for over three weeks ago More

by WINONACHISHOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tori Krupiak, Rosa Sparks

Jan 28, 2022

Brandon Hyundai responded

Winona, we apologize if this has been your experience with us. Please send us an email if we can address this concern with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 20, 2021

Dealership Rating
Employee Rating

You wanted to charge me 482.00$ to fix the light. The part cost 50.00$ and I installed it in 30 min and I have never put one in before. So you are a huge Rrip off. Iij cant believe you guys would try to More

by amaya12904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Kegan Mayers, Tori Krupiak, Lesley Feliciano, Rosa Sparks, Kyle Morales, Jody Glass , Harold De La Cruz, Garrett Reid, All of them, because they know your ripping off consumers

Nov 30, 2021

Brandon Hyundai responded

We're sorry that we've disappointed you. If you'd like to tell us more about this issue, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021

amaya12904 responded

I've sent you 2 emails, and you did exactly what I expected. NOTHiNG!!!!

November 18, 2021

Dealership Rating
Employee Rating

Very helpful and very fast service. I was acknowledged right away even though my advisor was extremely busy More

by TESSA_JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Otero , Harold De La Cruz

November 16, 2021

Dealership Rating
Employee Rating

When bringing in our vehicle at the agreed upon appointment time no one said a word as we walked into the service side of the dealership. There were at least 4 employees who just looked up and didn More

by nickclendenen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 30, 2021

Brandon Hyundai responded

Nick, we're very sorry if you didn't have the best experience with us. We pride ourselves on great customer service and apologize if we didn't demonstrate that during your visit. We appreciate your detailed comments and will share them with our team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 11, 2021

Dealership Rating
Employee Rating

The place looks like a bomb was set off in it. The office / location does not covey professionalism. The staff was nice but not very professional. More

by RUDY.ORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 30, 2021

Brandon Hyundai responded

Rudy, we're sorry if this was your impression of our dealership. Our store is regularly and professionally cleaned and we take pride in our location. If you'd like to share more information about your experience, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 10, 2021

Dealership Rating
Employee Rating

I went in for a oil change and a fill up on my fluids and they only did the oil change. They did not fill my windshield wiper fluid or anything else. They also completely trashed my car. There was dirt and m More

by SHAUNACOLLINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 30, 2021

Brandon Hyundai responded

Shauna, we apologize if this was your experience with us. We will review the details of your visit with our team and would always welcome an email from you with any further information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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