Roc Cunyus | Page 8

Roc is a warm, decent professional whose crisp, efficient way should put anyone at ease. He was not rushing us, but Roc was always mindful of our schedule. To say that Roc made a great impression is an under way should put anyone at ease. He was not rushing us, but Roc was always mindful of our schedule. To say that Roc made a great impression is an understatement. So what about the dealership? Folks, this dealership is clean, enormous, and really efficient. (The bathroom was so much so that it borders on intimidating.) But if the superficial details were solid, so what, right? That's when the staff does more than breathe life into the place. The sales staff are not tripping over themselves so I never felt pressured or just another sale. Everyone was pleasant. Jordan in Finance was the most accessible person in that responsibility I have encountered, and that's saying something. (The Finance Manager at Ed Morse in Delray Beach was a tough act to follow.) Alex likewise was helpful in the car prep. Seriously recommended. More

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We found everyone at this dealership very friendly and accommodating; we found exactly the car we wanted and drove it home that day. It took almost 5 hours, though, an exhausting day. accommodating; we found exactly the car we wanted and drove it home that day. It took almost 5 hours, though, an exhausting day. More

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Toyota of Cedar Park set the bar across the board for a perfect customer experience. From the moment I reached out to Roc with a brief inquiry about a 2021 Tacoma TRD Sport, the responsiveness was extremel perfect customer experience. From the moment I reached out to Roc with a brief inquiry about a 2021 Tacoma TRD Sport, the responsiveness was extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! I love my 2021 Toyota Tacoma TRD Sport! Thank you TCP More

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I had an excellent experience with Toyota of Cedar Park. Roc, was friendly and very helpful and didn't mind that I refused to wear a mask. Madi, the finance person was a pleasure to work with. The person wh Roc, was friendly and very helpful and didn't mind that I refused to wear a mask. Madi, the finance person was a pleasure to work with. The person who gave us a rundown of features of the vehicle was very informative (I'm very sorry I can't recall his name, so I'm guessing Spencer). I'd give this place a 10 out of 5 if I could. We're very happy customers. More

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Great place. Everyone is always courteous and very knowledgeable about issues and customer service. They even offered to schedule my next service session for the future. knowledgeable about issues and customer service. They even offered to schedule my next service session for the future. More

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Excellent service with follow-up appointment offered. Everything I needed done was completed and the recommend additional service was completed in the time frame promised. Everything I needed done was completed and the recommend additional service was completed in the time frame promised. More

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Great dealership and we had the best sales person. Everything is great here and we like the fact they paid attention to safety and mask requirements. Everything is great here and we like the fact they paid attention to safety and mask requirements. More

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Roc was outstanding. He listened to what I had come for and brought me that car. When we went over it, I mentioned a feature that this car did not have - but he had one that did. He brought that one out, and brought me that car. When we went over it, I mentioned a feature that this car did not have - but he had one that did. He brought that one out, and I got to play with all it's buttons, as well as drive it. Although it was 3 years older than the car I came in for, it really was just what I wanted. He then asked if I wanted to drive the newer car, just to compare. I chose not to, satisfied with Roc's recommendation. I then met with Pedro, who did my financing. He listened to my concerns, and again, offered just what I needed. He was respectful throughout, and would probably be the best neighbor anyone could want. I came back the next day to pick up the car, and a very nice woman showed me how to use the controls and what each gadget did. I'm sorry I didn't write down her name, she deserves credit as well. As I am new to the area, I will most likely be returning to them for service. The whole dealership was spotless, has a "kids room" and a coffee bar, as well as other amenities. There seemed to be a relaxed, efficient camaraderie among the personnel. More

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What a wonderful car-buying experience! Our guy, Roc, was all we could’ve asked for: he listened, wasn’t at all pushy, and a genuinely good person. I was expecting to devote my entire Saturday to the process all we could’ve asked for: he listened, wasn’t at all pushy, and a genuinely good person. I was expecting to devote my entire Saturday to the process, but it took all of three hours, start to finish. Many thanks to Roc for making a day I’d been dreading super easy and pleasant! Also, thanks to all of Toyota Cedar Park for handling COVID protocols like professionals, with everyone in masks, temps taken at the door, and social distancing practiced. Thanks all! I’m loving my RAV! More

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Amy handled my visit pleasantly and efficiently. In addition to the basic 40K service, her explanation of the extra brake fluid flush was clear. I enjoyed working with Amy! addition to the basic 40K service, her explanation of the extra brake fluid flush was clear. I enjoyed working with Amy! More

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