Rocco was great!
He was very knowledgeable and nice. Not pushy at all. He made it a very pleasant experience.
He was very knowledgeable and nice. Not pushy at all. He made it a very pleasant experience.
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by dfree826
Verified Customer
Verified Customer
Other Employees Tagged:
Ruben Cantù, in Finance
May 21, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your 5-star review! I am thrilled to hear that Rocco provided you with exceptional service during your visit to James Wood Chevrolet Buick GMC Decatur. I'm proud to have knowledgeable and friendly team members like Rocco, who create a pleasant car-buying experience for our customers. I appreciate your feedback and look forward to assisting you again in the future.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Exceptional customer service.
Rocco, The Car Guy, is the guy to buy from. It was my second purchase from him, and won’t be my last. Simple, easy, and haggle free. Everyone in the
Rocco, The Car Guy, is the guy to buy from. It was my second purchase from him, and won’t be my last. Simple, easy, and haggle free. Everyone in the dealership were very nice and friendly.
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by rosstimothy22
Verified Customer
Verified Customer
May 14, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I am thrilled to hear about your exceptional experience with Rocco, at James Wood Chevrolet Buick GMC Decatur. I strive to provide a simple and haggle-free purchasing process for all our customers. I appreciate your loyalty and look forward to assisting you with your next purchase! Thank you for choosing us.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
It was very clean and they were super friendly and
helpful could not ask for a beer experience
helpful could not ask for a beer experience
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by moleking992001
Verified Customer
Verified Customer
May 13, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the kind words about your experience at James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear that you found our dealership clean and our team friendly and helpful. Your satisfaction is our priority, and we look forward to serving you again in the future. Drive safely!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I had scheduled service for an oil change.
I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me.
I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me.
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by BAMAMOM15
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Zach Rhine
May 02, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
SALES AND service always take great care a re of us so we
bought another car from them! I drive past 2 dealerships to get to them!!
bought another car from them! I drive past 2 dealerships to get to them!!
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by REEVESMOWBETTER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Shawn Hooe
, Krystal Gipson
Apr 26, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Been buying from them for years, always excellent
service. Friendly, knowledgeable, sales and service department.
service. Friendly, knowledgeable, sales and service department.
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by MADHAT6
Verified Customer
Verified Customer
Apr 25, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Randy Williams and the James Wood are the best very
professional. Randy Williams is the best. Everyone is always will to take care of every need.
professional. Randy Williams is the best. Everyone is always will to take care of every need.
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by leslangley66
Verified Customer
Verified Customer
Apr 23, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
I am truly grateful for this awesome review! I am thrilled that Randy was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the customer service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I’m a ‘return customer’ to James Wood.
Back in 2000, Bill Loafman, and the James Wood dealership, impressed me and my family. In addition to myself, my parents and my nephew have all had
Back in 2000, Bill Loafman, and the James Wood dealership, impressed me and my family. In addition to myself, my parents and my nephew have all had great experiences with James Wood. Nowadays, when I’m in the market for a new vehicle, my only call is to Rocco Rotundo. Doing business at James Wood makes getting a new vehicle something really special.
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by timothymmontgomery
Verified Customer
Verified Customer
Apr 22, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Timothy, I appreciate you sharing this feedback with us! I am pleased to hear that your family had such a positive experience at James Wood Chevrolet Buick GMC Decatur, and I will share your comments with the rest of my team. If there is anything else I can do for you, please don't hesitate to contact me directly! Take care!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Rocco my salesman is a great reflection of James Wood
dealership. He was respectful and informative. I give an A+ rating to him and the dealership!!
dealership. He was respectful and informative. I give an A+ rating to him and the dealership!!
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by annkaker
Verified Customer
Verified Customer
Apr 19, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for the nice review, Ann! We really appreciate this feedback and I'll be certain to share your compliments with Rocco. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Rocco and Ruben are awesome!
Got us the best deal possible! Worked with us on our trade and financing
Got us the best deal possible! Worked with us on our trade and financing
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by cole007
Verified Customer
Verified Customer
Apr 17, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
First and foremost thank you so much for leaving this fantastic review! At James Wood Chevrolet Buick GMC Decatur, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your purchase and can't wait to see you again soon!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
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