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Rocco Rotundo
Rocco Rotundo at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Rocco Rotundo | Page 2

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
85 Reviews
4.9

85 Reviews

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85 Reviews of Rocco Rotundo

April 29, 2024

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Employee Rating

I had scheduled service for an oil change. I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me. More

by BAMAMOM15
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

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May 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 25, 2024

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SALES AND service always take great care a re of us so we bought another car from them! I drive past 2 dealerships to get to them!! More

by REEVESMOWBETTER
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Krystal Gipson

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Apr 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2024

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Been buying from them for years, always excellent service. Friendly, knowledgeable, sales and service department. More

by MADHAT6
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Recommend Dealer
Yes
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Apr 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 20, 2024

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Randy Williams and the James Wood are the best very professional. Randy Williams is the best. Everyone is always will to take care of every need. More

by leslangley66
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Coalby Graham, Randy Williams

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Apr 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly grateful for this awesome review! I am thrilled that Randy was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the customer service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2024

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I’m a ‘return customer’ to James Wood. Back in 2000, Bill Loafman, and the James Wood dealership, impressed me and my family. In addition to myself, my parents and my nephew have all had More

by timothymmontgomery
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Yes
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Apr 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Timothy, I appreciate you sharing this feedback with us! I am pleased to hear that your family had such a positive experience at James Wood Chevrolet Buick GMC Decatur, and I will share your comments with the rest of my team. If there is anything else I can do for you, please don't hesitate to contact me directly! Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2024

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Rocco my salesman is a great reflection of James Wood dealership. He was respectful and informative. I give an A+ rating to him and the dealership!! More

by annkaker
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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Apr 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the nice review, Ann! We really appreciate this feedback and I'll be certain to share your compliments with Rocco. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 15, 2024

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Rocco and Ruben are awesome! Got us the best deal possible! Worked with us on our trade and financing More

by cole007
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Recommend Dealer
Yes

Other Employees Tagged: Carey Williams , Ruben in finance

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Apr 17, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

First and foremost thank you so much for leaving this fantastic review! At James Wood Chevrolet Buick GMC Decatur, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your purchase and can't wait to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 13, 2024

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I am not any good at writing reviews but James Woods dealer ship is great place to buy a new car and to get your vehicles serviced More

by JYPEWITT
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Sam Lara

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Apr 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2024

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This is vehicle number 37 I believe. There is a reason I keep coming back. Beau Bell and Rocco always do wonderful jobs taking care of us. Financing is quick and easy. Service at James More

by SHALEDIGGER
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Beau Bell, Coalby Graham, Bryan Stanley, Sam Lara

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Apr 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your compliments and kind words mean so much to me and our team! I love hearing from satisfied customers, as I work incredibly hard every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 09, 2024

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This was my worst experience buying a vehicle , the salesman was nice but he tried his best to get me to not buy the truck definitely made the experience so stressful with all the comments he was makin More

by sarethgreene
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Billy Balderas

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Apr 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. Here at James Wood Chevrolet Buick GMC Decatur, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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