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Rocco Ruffolo

Overview Reviews (71)

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Rocco Ruffolo

Rocco Ruffolo | Page 5

Sales Consultant

Hawk Chevrolet of Joliet

2001 W Jefferson St
Joliet, IL 60435

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4.6

71 Reviews

Overview Reviews (71)

4.6

71 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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71 Reviews of Rocco Ruffolo

April 05, 2023

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Employee Rating

Exceptional and fast service. All the questions I had were answered and my concerns addressed. All the questions I had were answered and my concerns addressed. More

by WEGLOWTOGETHER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2023

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Quick to assist as soon as you walk in the door. Took some haggling, but i was able to come to an acceptable solution for my visit Took some haggling, but i was able to come to an acceptable solution for my visit More

by Peter.S

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 24, 2023 -

Hawk Chevrolet of Joliet responded

Hi Peter, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2023

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Amber was very pleasant on the call today! Very clear and not in a rush, great customer service. Very clear and not in a rush, great customer service. More

by L.COBEAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amber

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Mar 24, 2023 -

Hawk Chevrolet of Joliet responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 24, 2023

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Employee Rating

They are very always very friendly and kind! They are very timely on oil changes. They are very timely on oil changes. More

by SWSUE.2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 27, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2023

Dealership Rating

Employee Rating

Very good do deal with Friendly people Good communication after the deal same as year's go communication after the deal same as year's go More

by BRITZE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Thorn

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Feb 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi Britze, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2023

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Enjoyed working with Rocky. My concerns are more the purchase process. No idea what our interest rate was until I downloaded the paperwork. Not really an issue for me, since My concerns are more the purchase process. No idea what our interest rate was until I downloaded the paperwork. Not really an issue for me, since this car will be paid off in 3 or 4 years, but for others that interest rate really matters. Really hate the new digital paperwork. No option for us to see what are signing before we sign. We also never saw a listing of what all the options were on the car we purchased. No window sticker was in the car, or presented to us More

by DSFAYNIK

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 03, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our Customer Care Manager, Daryl Woltman at 815-741-6993 when you have a chance. Thank you, and we look forward to hearing from you.

Feb 09, 2023 -

DSFAYNIK responded

Daryl may contact me at dsfaynik@comcast.net. I would love to know if I should have a cargo net or cargo cover. Loving the new car, just feeling In informed. Debbie

January 29, 2023

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Employee Rating

10/10 recommend. never disappointed when working @ Joliet Chevy. Best service i have experienced. especially Rocko. 🙌🏼 never disappointed when working @ Joliet Chevy. Best service i have experienced. especially Rocko. 🙌🏼 More

by ryepez0714

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Thorn

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Feb 02, 2023 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 11, 2023

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Employee Rating

Rocco was excellent … offered good deal on my trade in and helped get my payment as close as I needed them. and helped get my payment as close as I needed them. More

by MIGUEL33

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Lopez , Ahmed Jubeh, Finance deptmnt

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Jan 13, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

November 27, 2022

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Employee Rating

A great bunch of people. My favorite word is hole sick .and my 🌎 is for my grand children. Best think that ever happen to me being grammy. My favorite word is hole sick .and my 🌎 is for my grand children. Best think that ever happen to me being grammy. More

by MURRAHSANDRA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Lopez , John Glusak, Dennis Wolff

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Nov 28, 2022 -

Hawk Chevrolet of Joliet responded

Murrahsandra, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Nov 29, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2022

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Employee Rating

Brought vehicle in for oil change and tire rotation and was completed before they said it would . Truck was washed . Terrific service was completed before they said it would . Truck was washed . Terrific service More

by Pacettifamily

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 24, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!