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Rocco Ruffolo

Overview Reviews (72)

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Rocco Ruffolo

Rocco Ruffolo | Page 7

Sales Consultant

Hawk Chevrolet of Joliet

2001 W Jefferson St
Joliet, IL 60435

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4.5

72 Reviews

Overview Reviews (72)

4.5

72 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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72 Reviews of Rocco Ruffolo

March 15, 2022

Dealership Rating

Employee Rating

Easiest car purchase of my life. Rocky was professional, knowledgeable and thorough. Everyone my wife and I dealt with were courteous. Rocky was professional, knowledgeable and thorough. Everyone my wife and I dealt with were courteous. More

by BAJT1011

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Lopez , Tim Thorn, Rebecca Lira

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Mar 18, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2022

Dealership Rating

Employee Rating

Tim was great to work with and he made sure I was completely satisfied with my new Silverado HD. completely satisfied with my new Silverado HD. More

by BLAKE23ABE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Thorn

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Feb 25, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tim here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2022

Dealership Rating

Employee Rating

Whenever I call for a problem,the staff there is very helpful to resolve the situation. helpful to resolve the situation. More

by Kotlan_09

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Feb 03, 2022 -

Hawk Chevrolet of Joliet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

January 22, 2022

Dealership Rating

Employee Rating

All the people I dealt with were very friendly and professional. The only issue was they did not have as many cars to select from as advertised on their website. professional. The only issue was they did not have as many cars to select from as advertised on their website. More

by Sonny

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Thorn

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Jan 27, 2022 -

Hawk Chevrolet of Joliet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

January 20, 2022

Dealership Rating

Employee Rating

Rocco was very nice and helpful. He seem to care, and very informative. Thank You! very informative. Thank You! More

by JMIOCIC

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Thorn

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Jan 24, 2022 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 23, 2021

Dealership Rating

Employee Rating

Our experience with Hawk Chevy Dealer was far above anything what we could possibly expect. Rocky Ruffolo and John Glusak were the Best!! No questions about it best guys on the spot! anything what we could possibly expect. Rocky Ruffolo and John Glusak were the Best!! No questions about it best guys on the spot! More

by MACIRIC

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Thorn, John Glusak

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Dec 28, 2021 -

Hawk Chevrolet of Joliet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!

December 15, 2021

Dealership Rating

Employee Rating

They were knowledgeable and was able to answer questions and address my concerns about the vehicle i purchased and address my concerns about the vehicle i purchased More

by Traverse

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ahmed Jubeh

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Dec 15, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 29, 2021

Dealership Rating

Salesman was very rude and quick tempered. I asked him to stop yelling at me. stop yelling at me. More

by kennwinters

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Not sure

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Dec 11, 2021 -

Hawk Chevrolet of Joliet responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you will give us another chance. Please call us at (815) 600-7621 so we can work towards a solution. Thank you and have a great day.

October 26, 2021

Dealership Rating

Employee Rating

Were very quick and efficient with getting the job done in the time they indicated in the time they indicated More

by DRRR1976

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ahmed Jubeh

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Oct 29, 2021 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 13, 2021

Dealership Rating

Employee Rating

Came in for a oil change, took 21/2 hours, l took air out of two of the tires just to see if they would check tire pressure,they did not showed a coupon for ten dollars off was still charged full price would of two of the tires just to see if they would check tire pressure,they did not showed a coupon for ten dollars off was still charged full price would you like me to keep telling you how bad the service was More

by toddhoskins65

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Did not work with any of these people

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Oct 13, 2021 -

toddhoskins65 responded

Do not use them