Rocky Subramani
Rocky Subramani at Hoffman Audi of East Hartford

Rocky Subramani | Page 4

Service Advisor

Hoffman Audi of East Hartford

700 Connecticut Blvd
East Hartford, CT 06108

5.0
37 Reviews
5.0

37 Reviews

Write a Review

37 Reviews of Rocky Subramani

March 30, 2023

Dealership Rating
Employee Rating

Very responsive, kept me informed and completed service on time as promised excellent service again More

by frank.leblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Hoffman Audi of East Hartford responded

Thanks for the great review of Hoffman Audi of East Hartford, Frank!

March 29, 2023

Dealership Rating
Employee Rating

Excellent! The staff and facility are by far the best for our vehicle. Always great service and helpful staff. More

by Chris.d.allen
Recommend Dealer
Yes

Other Employees Tagged: Robert Hlasyszyn, Athena Lindquist , Dylan Bigge, Steve Gough, Zachary Hoffman, Michael Interlandi, Elliot Matos, Frank Pawlowicz, Steve Steller

Mar 30, 2023

Hoffman Audi of East Hartford responded

Our entire team is happy to see your glowing review, Chris! Thank you for supporting Hoffman Audi of East Hartford and we will see you next time!

February 11, 2023

Dealership Rating
Employee Rating

My service advisor, Rocky was great. Although I didn’t have an appointment, he took me right in and the repair was completed promptly. Excellent service! More

by Mike.malone928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2023

Hoffman Audi of East Hartford responded

Thank you for the kind words and thoughtful review! We are delighted that Rocky and our team provided you with top-notch service and we look forward to assisting you next time. -- Hoffman Audi of East Hartford Team

January 23, 2023

Dealership Rating
Employee Rating

I found the labor charges to be exorbitant: $109. 95 to change the oil and oil filter; $194.00 to replace the spark plugs; $97.00 to replace the air filter!. While I purchased the car there (certifie More

by Disgruntled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 24, 2023

Hoffman Audi of East Hartford responded

Thank you for your valuable feedback. We do our best to provide our guests with excellent value and it is disappointing to see that you are unsatisfied. If you'll contact me at your earliest convenience, I will be happy to discuss what can be done to improve your future visits to us. Thank you, Jim Berube - Service Manager - jim.berube@hoffmanauto.com

Jan 24, 2023

Disgruntled responded

That you refer to Hoffman's customers as "guests" strikes me as mealy-mouthed corporate speak. Clearly, I was not a guest of Hoffman Audi, I was a customer, one who thinks the cost of his recent service call was unreasonable. What do you have in mind when you state "I will be happy to discuss what can be done to improve future visits?" I'm all ears.

June 30, 2021

Dealership Rating
Employee Rating

Mike and Alex were great at helping with our Q5 purchase...I would recommend them to anyone wanting to buy an Audi product More

by arahamat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Telep , Josh Gomes, Alexander Robinson

April 09, 2021

Dealership Rating
Employee Rating

I've been a Hoffman Audi customer for over 15 years. Finally bought my S6 off of lease (fifth Audi). Brought it in for annual service and to have the summer tires put back on. As usual the service wa More

by ADEGRAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 09, 2021

Dealership Rating
Employee Rating

This dealership is consistently awesome. Every time I come here, the staff is helpful, friendly & knowledgeable. I know when my car is being serviced here that it will be done quickly & efficiently. Ro More

by Ahorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Hoffman

...
4