Rod Anderson | Page 6

By far the best and most pleasant experience I've ever had purchasing a car. The people here are friendly, caring and do their absolute best in order to help you feel comfortable with no sales pressure. had purchasing a car. The people here are friendly, caring and do their absolute best in order to help you feel comfortable with no sales pressure. There is another dealer close to my home, which, I will not visit. I'd rather drive a bit more and go to Tom's Ford. I absolutely love my new car and made a few new friends! Fantastic service! Thank you Tom's Ford!!! More

Helpful 1

Report | Print

Rod treated me like family. He covered every option available for an F150 truck. When accepting delivery, Rod explained how each option worked. This was the best vehicle purchase experience I have ha available for an F150 truck. When accepting delivery, Rod explained how each option worked. This was the best vehicle purchase experience I have had. More

Helpful 1

Report | Print

no issues, used your location for the past 15 years or more. Think we will share our experience with you and the employees at your location. Ron,Enric, Scott and Keith are all great. more. Think we will share our experience with you and the employees at your location. Ron,Enric, Scott and Keith are all great. More

Helpful 1

Report | Print

Our first interaction with Tom's Ford was with online sales rep Charlie, who started our experience on the right foot. With great communication and follow up, he connected us with Rod Anderson. Our on sales rep Charlie, who started our experience on the right foot. With great communication and follow up, he connected us with Rod Anderson. Our on site visit with Rod was refreshingly comfortable, unlike several other dealers we had visited over the past few weeks/months. We felt like we were in good hands from beginning to end. Rod was real and didn't use any tired sales tactics, pressure, or lines. Rod made it possible to relax and he made what can often be a stressful process, an enjoyable process. He made the process easy. We love Ford vehicles and we left feeling that we stumbled upon a great dealership with a unique approach to customer care and relationships. We not only had a good experience, but enjoyed our conversations with Rod. He is terrific and we will absolutely recommend him to any of our friends or family memebers. Rod, Scott, and their teams went above and beyond to get us into our new car, finding the vehicle at another dealer, and waiting for us when we were stuck in Garden State Parkway traffic to get there after closing time on a Friday night to pick it up. We love the new car! Sincere thanks to Rod! More

Helpful 1

Report | Print

Went in to get a price and wound up leaving with an Escape. Rod is very professional and knows his cars. He is the reason I purchased at Tom's. Escape. Rod is very professional and knows his cars. He is the reason I purchased at Tom's. More

Helpful 1

Report | Print

Fantastic experience we love Rod Anderson. This is the third vechicle we have purchased through him. Your financing department was also very professional. Its a long drive for us to your delaership but third vechicle we have purchased through him. Your financing department was also very professional. Its a long drive for us to your delaership but your salesmen Rod Anderson makes it worth the trip. More

Helpful 1

Report | Print

We have leased our last 2 truck from Tom's Ford and have been very pleased with them. Our Salesperson Rodd Anderson has helpped us everytime. He has become the only person that we will deal with for our tru been very pleased with them. Our Salesperson Rodd Anderson has helpped us everytime. He has become the only person that we will deal with for our trucks. We started out not being able to buy a truck on our own and Ford and Rodd took a chance on us and we now we own our first truck!!! that was the happiest day for my husband and I. Toms Ford will be the only place we will go for our trucks. we send our friends to them also. More

Helpful 1

Report | Print

To Whom It May Concern, I had an excellent experience To Whom It May Concern, I had an excellent experience with Rod Anderson at Tom's Ford/Lincoln. It was a relatively quick and painless experience. To Whom It May Concern, I had an excellent experience with Rod Anderson at Tom's Ford/Lincoln. It was a relatively quick and painless experience. Rod was very professional and informative. He understood clearly what I wanted at the onset, and was able to locate the best deal for me. The MKX I selected was not available at the time, and had to be ordered. Rod kept me updated continuously, and provided as much info as was available along the way, so that my insurance could be ready once the MKX arrived at the dealer. He was always available for any questions I had, and responded promptly. Once my MKX arrived, and we scheduled my pick-up, I brought my kids with me. Rod was very friendly towards them and made them feel very comfortable. He was very professional, courteous, knowledgable and friendly throughout the entire experience. I am sorry that I did not know about Tom's Ford/Lincoln when I got my first MKX in 2008 from Freehold Lincoln. I am now committed to Rod at Tom's for at least the next 3 years, and hopefully can continue with a Lincoln after that (just don't raise the price too much). Thanks, Leslie Winick More

Helpful 1

Report | Print

The primary reason I have returned to this dealer for a new purchase is the quality of work and fairness of price of the service department. I have previously had excellent service from Sandy Gelpke and Sa new purchase is the quality of work and fairness of price of the service department. I have previously had excellent service from Sandy Gelpke and Sal Ciappa. The service teams do not push unnecessary services, and the price for service rendered is fair. My recent sales experience with Rod Anderson for an Expedition EL was excellent. More

Helpful 1

Report | Print

My boyfriend recently purchased a truck from another Ford dealership, and after witnessing his experiences with sales and service, I was skeptical. Tom's Ford and their wonderful staff put my fears to rest. dealership, and after witnessing his experiences with sales and service, I was skeptical. Tom's Ford and their wonderful staff put my fears to rest. Everyone there was very nice and helpful. My salesperson Rod Anderson was amazing! He was very friendly and it was easy to tell after speaking with him for a minute that he is very knowledgeable and knows a lot about the vehicles he sells. He is patient and understanding and tries to find the best deal for your situation. I never felt pressured or rushed, and I am very grateful for all of the work he did to make me feel comfortable with my purchase. He worked with me on my different financial options and was able to find something in my price range without having to sacrifice quality. The service and parts department was also a pleasure to work with. After my boyfriend brought his truck back to the dealership he bought it from three times, I convinced him to try bringing it to Tom's Ford, and he's glad he did. The service and parts employees were very friendly, helpful and knowledgeable and made every transaction and service as smooth as possible. Without a doubt, I would recommend Tom's Ford to anyone who is looking to buy or have their vehicle serviced. More

Helpful 0

Report | Print