Rod Anderson | Page 6

All we can say is we had the best salesperson, Rod Anderson, got the best price, and at the best dealership! Rod was friendly, knowledgeable, patient, compassionate, and funny! He put up with half t Anderson, got the best price, and at the best dealership! Rod was friendly, knowledgeable, patient, compassionate, and funny! He put up with half the family coming in for test drives. It was a stress free purchasing experience, and we highly recommend Rod and Tom's Ford. More

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my fisrt contact was with Ken Gann, very helpful an accommodating. When I came in to purchase my car he wasn't there so ROD Anderson helped me through the process. The next day both Ken an Rod where th accommodating. When I came in to purchase my car he wasn't there so ROD Anderson helped me through the process. The next day both Ken an Rod where there to make my purchase go as smooth as possible. If there was any snag if came from your finance director Scott, Sorry Scott you were just too nice!!! I expected more pressure,fire an brimstone, chicken little (the sky is fallin) you need this TODAY... Just kidding Scott was also very helpful More

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We had a wonderful experience dealing with Rod Anderson of Tom's Ford. Living three and a half hours away in Connecticut, we did virtually the entire transaction over the phone or via email. While this is of Tom's Ford. Living three and a half hours away in Connecticut, we did virtually the entire transaction over the phone or via email. While this is obviously not the norm for most people, we mention it only to point out the professionalism, courtesy, and attentiveness of the customer service you receive even if you are not right there on the showroom floor. We negotiated a very competitive price for the car, as well as for our trade-in. When we arrived to pick up our new Fusion Sport, Rod was waiting for us with a friendly smile and a firm handshake. With the able assistance of Business Manager Scott Nusbaum, the paperwork to close the deal proceeded smoothly and efficiently. The service department did a great job prepping the car and had it ready to go at the agreed upon time. As we were leaving the dealership to head back to Connecticut, Rod asked us to stop by if we were in the area again in the future and you could tell he wasn't just saying it; he really meant it. Overall, we were very impressed with Rod Anderson and the entire team at Tom's Ford which made for an excellent new car buying experience. We highly recommend Tom's Ford. More

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Rod Anderson was friendly, professional, knowledgeable and a pleasure to work with. He did everything he said he was going to do. This was my 2nd vehicle purchased through Tom's Ford. Both times I went and a pleasure to work with. He did everything he said he was going to do. This was my 2nd vehicle purchased through Tom's Ford. Both times I went in, worked out a fair price and purchased/leased my vehicles. There was no continuous haggling back and forth with the sales rep running to his manager. I told Tom's where I wanted to be and it was done. Great dealership. More

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Fantastic experience with Rod. I felt like he became a member of my family. Extremely patient and answered every question in detail. Never pushed us for a sale or rushed us. He made us feel as if we were member of my family. Extremely patient and answered every question in detail. Never pushed us for a sale or rushed us. He made us feel as if we were the only customers in the dealership. The finance department did all the work for us with no concerns. I love my Ford Escape and I adore Rod!!!! I definitely will be back! More

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2 words rod anderson--we were not sure what we wanted and we were never pushed. rod had great patience with us, he is more then pleasant-we would never hesitate to buy another product from him. we got a ford we were never pushed. rod had great patience with us, he is more then pleasant-we would never hesitate to buy another product from him. we got a ford truck, and he took time with us and never seemed to mind at all. he is always smiling and caring. i hope he is commended, because he really is the reason we stayed with toms ford. we have bought several vehicles there before, but this was the nicest experience. it is stressful to look for a new vehicle, but rod made it a pleasure. thanks doris and fred behr More

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Rod treated me like family. He covered every option available for an F150 truck. When accepting delivery, Rod explained how each option worked. This was the best vehicle purchase experience I have ha available for an F150 truck. When accepting delivery, Rod explained how each option worked. This was the best vehicle purchase experience I have had. More

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By far the best and most pleasant experience I've ever had purchasing a car. The people here are friendly, caring and do their absolute best in order to help you feel comfortable with no sales pressure. had purchasing a car. The people here are friendly, caring and do their absolute best in order to help you feel comfortable with no sales pressure. There is another dealer close to my home, which, I will not visit. I'd rather drive a bit more and go to Tom's Ford. I absolutely love my new car and made a few new friends! Fantastic service! Thank you Tom's Ford!!! More

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no issues, used your location for the past 15 years or more. Think we will share our experience with you and the employees at your location. Ron,Enric, Scott and Keith are all great. more. Think we will share our experience with you and the employees at your location. Ron,Enric, Scott and Keith are all great. More

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Our first interaction with Tom's Ford was with online sales rep Charlie, who started our experience on the right foot. With great communication and follow up, he connected us with Rod Anderson. Our on sales rep Charlie, who started our experience on the right foot. With great communication and follow up, he connected us with Rod Anderson. Our on site visit with Rod was refreshingly comfortable, unlike several other dealers we had visited over the past few weeks/months. We felt like we were in good hands from beginning to end. Rod was real and didn't use any tired sales tactics, pressure, or lines. Rod made it possible to relax and he made what can often be a stressful process, an enjoyable process. He made the process easy. We love Ford vehicles and we left feeling that we stumbled upon a great dealership with a unique approach to customer care and relationships. We not only had a good experience, but enjoyed our conversations with Rod. He is terrific and we will absolutely recommend him to any of our friends or family memebers. Rod, Scott, and their teams went above and beyond to get us into our new car, finding the vehicle at another dealer, and waiting for us when we were stuck in Garden State Parkway traffic to get there after closing time on a Friday night to pick it up. We love the new car! Sincere thanks to Rod! More

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