Rod Anderson | Page 6

I had never even seen this dealership before I purchased a car there, but after visiting them I soon found out why they won the dealership of the year award. I primarily dealt with Marc Brennan the salesma a car there, but after visiting them I soon found out why they won the dealership of the year award. I primarily dealt with Marc Brennan the salesman I bought the car from. He went out of his way to make me happy even going as far as buying touch up paint for me out of his own pocket, when I was disappointed to find it was not included with the car. In general in was the quickest and easiest car purchase I ever made and they deleivered on all promises made without my having to ask twice. It is an extremely friendly dealership, and not one person walked by me, my wife or my son without saying hello. The other salesmen all greeted us knowing full well I was already dealing with another salesman. When we picked up the car that I bought for my son, a number of other salesmen came over to give us tips about the car and some advice to my son on how to drive it. These included Ron Anderson and Ken Gann. Also I need to especially mention Charley Schaub who owned a year earlier version of the car we purshased. He spent a lot of time with us giving additonal information and telling us about some of the things he did with his car, that we might want to consider. Overall I would have to say that this experience is not what I am use to when visiting a car dealer. Even though the new thinking at some dealers is not to apply pressure, none of the ones I visited showed the friendliness of Marc, Charley and the others at Tom's Ford. Based on this, I expect to find similar treatment when I start using the service department. More

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I helped my sister in making a decision on a car to purchase. My family went to Tom’s Ford several times to test drive the Fiesta and Focus over and over again. Rod Anderson assisted us each time. He’s purchase. My family went to Tom’s Ford several times to test drive the Fiesta and Focus over and over again. Rod Anderson assisted us each time. He’s a super guy. He demonstrated his patience and knowledge while my sister was making her decision. He was never pushy and made us laugh with his unique sense of humor. I would recommend Rod Anderson as a salesperson for anyone who wishes to purchase a car. In the end, my family purchased both cars, the Fiesta and Focus. Thanks Rod for a great car purchase experience! More

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All we can say is we had the best salesperson, Rod Anderson, got the best price, and at the best dealership! Rod was friendly, knowledgeable, patient, compassionate, and funny! He put up with half t Anderson, got the best price, and at the best dealership! Rod was friendly, knowledgeable, patient, compassionate, and funny! He put up with half the family coming in for test drives. It was a stress free purchasing experience, and we highly recommend Rod and Tom's Ford. More

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my fisrt contact was with Ken Gann, very helpful an accommodating. When I came in to purchase my car he wasn't there so ROD Anderson helped me through the process. The next day both Ken an Rod where th accommodating. When I came in to purchase my car he wasn't there so ROD Anderson helped me through the process. The next day both Ken an Rod where there to make my purchase go as smooth as possible. If there was any snag if came from your finance director Scott, Sorry Scott you were just too nice!!! I expected more pressure,fire an brimstone, chicken little (the sky is fallin) you need this TODAY... Just kidding Scott was also very helpful More

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We had a wonderful experience dealing with Rod Anderson of Tom's Ford. Living three and a half hours away in Connecticut, we did virtually the entire transaction over the phone or via email. While this is of Tom's Ford. Living three and a half hours away in Connecticut, we did virtually the entire transaction over the phone or via email. While this is obviously not the norm for most people, we mention it only to point out the professionalism, courtesy, and attentiveness of the customer service you receive even if you are not right there on the showroom floor. We negotiated a very competitive price for the car, as well as for our trade-in. When we arrived to pick up our new Fusion Sport, Rod was waiting for us with a friendly smile and a firm handshake. With the able assistance of Business Manager Scott Nusbaum, the paperwork to close the deal proceeded smoothly and efficiently. The service department did a great job prepping the car and had it ready to go at the agreed upon time. As we were leaving the dealership to head back to Connecticut, Rod asked us to stop by if we were in the area again in the future and you could tell he wasn't just saying it; he really meant it. Overall, we were very impressed with Rod Anderson and the entire team at Tom's Ford which made for an excellent new car buying experience. We highly recommend Tom's Ford. More

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Rod Anderson was friendly, professional, knowledgeable and a pleasure to work with. He did everything he said he was going to do. This was my 2nd vehicle purchased through Tom's Ford. Both times I went and a pleasure to work with. He did everything he said he was going to do. This was my 2nd vehicle purchased through Tom's Ford. Both times I went in, worked out a fair price and purchased/leased my vehicles. There was no continuous haggling back and forth with the sales rep running to his manager. I told Tom's where I wanted to be and it was done. Great dealership. More

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Fantastic experience with Rod. I felt like he became a member of my family. Extremely patient and answered every question in detail. Never pushed us for a sale or rushed us. He made us feel as if we were member of my family. Extremely patient and answered every question in detail. Never pushed us for a sale or rushed us. He made us feel as if we were the only customers in the dealership. The finance department did all the work for us with no concerns. I love my Ford Escape and I adore Rod!!!! I definitely will be back! More

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2 words rod anderson--we were not sure what we wanted and we were never pushed. rod had great patience with us, he is more then pleasant-we would never hesitate to buy another product from him. we got a ford we were never pushed. rod had great patience with us, he is more then pleasant-we would never hesitate to buy another product from him. we got a ford truck, and he took time with us and never seemed to mind at all. he is always smiling and caring. i hope he is commended, because he really is the reason we stayed with toms ford. we have bought several vehicles there before, but this was the nicest experience. it is stressful to look for a new vehicle, but rod made it a pleasure. thanks doris and fred behr More

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Rod treated me like family. He covered every option available for an F150 truck. When accepting delivery, Rod explained how each option worked. This was the best vehicle purchase experience I have ha available for an F150 truck. When accepting delivery, Rod explained how each option worked. This was the best vehicle purchase experience I have had. More

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By far the best and most pleasant experience I've ever had purchasing a car. The people here are friendly, caring and do their absolute best in order to help you feel comfortable with no sales pressure. had purchasing a car. The people here are friendly, caring and do their absolute best in order to help you feel comfortable with no sales pressure. There is another dealer close to my home, which, I will not visit. I'd rather drive a bit more and go to Tom's Ford. I absolutely love my new car and made a few new friends! Fantastic service! Thank you Tom's Ford!!! More

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