Rod McKenzie
Rod McKenzie at Zeigler Hyundai of Holland

Rod McKenzie | Page 16

Hyundai Service Advisor

Zeigler Hyundai of Holland

800 Chicago Drive
Holland, MI 49423

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166 Reviews
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166 Reviews

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166 Reviews of Rod McKenzie

June 27, 2020

Dealership Rating
Employee Rating

Always great customer service as well as technical service. Collision, service , sales and detailing is professional and fast. Every person I've spoken to is friendly. They've been very fair as far a More

by RREYES9273
Recommend Dealer
Yes
Jun 29, 2020

Zeigler Hyundai of Holland responded

Thank you for taking the time to write such a great review! Our team will be thrilled to hear how their great customer service has produced another satisfied customer in all departments. I'll be sure to pass along your compliments to all. We appreciate your recommendation, and we look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 26, 2020

Dealership Rating
Employee Rating

Elkhart staff are always friendly and helpful. They make sure I am comfortable when waiting for my car to be serviced. Courteous and attentive. I’ve been going there for 8 years since I bought my vehicle fr More

by JIMNULTY1
Recommend Dealer
Yes

Other Employees Tagged: Michelle Landall

Jun 29, 2020

Zeigler Hyundai of Holland responded

Thank you for writing this awesome review! We are very happy that you are treated great and had an excellent experience on the Elhart Automotive Campus. Our team works hard to provide the best possible service to our customers. It's fantastic that we have earned your repeat business, and if you need anything else at all, please let us know. We will see you soon! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 26, 2020

Dealership Rating
Employee Rating

Oil change and a couple lights taken care of! We bought this Tucson from ElhartHyundai in the winter of 2014. We have been very happy with their service ever since! I highly recommend their sales More

by ABARNES428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2020

Zeigler Hyundai of Holland responded

We appreciate your 5-star rating and happy you enjoyed our dealership for sales and service. I will be sure to share your 5-star rating with our team. We sincerely value your business and look forward to your next visit! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 20, 2020

Dealership Rating
Employee Rating

very helpful Michelle and Rod where very helpful. Kept me informed on what was wrong with car and that it would take several days for parts to ship. The car was More

by DROGGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Landall

May 20, 2020

Zeigler Hyundai of Holland responded

We appreciate your 5-star rating and happy you enjoyed our dealership. Thank you for mentioning Rod and Michelle, they are valuable members of our team. I will be sure to share your compliments with them. We sincerely value your business and look forward to your next visit! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 10, 2020

Dealership Rating
Employee Rating

Instantly accommodating! I had a problem on a car under warranty. They gave me complete confidence the moment I walked up to the counter that it would be fixed quickly and at More

by JOMOBAREMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2020

Zeigler Hyundai of Holland responded

Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words, and will be sure to share your compliments with our team. We thank you again for visiting our dealership and for this great review! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 08, 2020

Dealership Rating
Employee Rating

Great I have always received great service with Elhart's Hyundai Service. We just had new tires put on and the car runs beautifully. Rod is a great Service More

by DUNKELBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Marietta

May 11, 2020

Zeigler Hyundai of Holland responded

Thanks so much for the nice review! Rod is a key component of our team, and it is great to hear that he makes your service experience great! It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 07, 2020

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Employee Rating

Sonata EXCELLENT Brake Service! Dropped off my Sonata after hours for oil change and brake work. Rod called me right away the next day to clarify work needed. Said it would be a few More

by JOHNTOOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2020

Zeigler Hyundai of Holland responded

We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review on Rod and our service team. Our customer service is what we value the most, and we are happy to hear that you were 100% completely satisfied. We look forward to seeing you soon, but if there is anything that we can do to help you before then, please let us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 23, 2020

Dealership Rating
Employee Rating

Very friendly and honest Rod and Lee were very courteous and professional. I feel they explained very well what was going to be done beforehand and what was done afterward. More

by JWGALLAGHER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Shannon

Apr 24, 2020

Zeigler Hyundai of Holland responded

We are pleased to hear of your admiration towards our teamwork and service. Rod, Lee and Belinda are valuable members of our team. We're glad to hear that this particular visit was so delightful for you. Please return when needed and we will be sure to provide the same outstanding customer service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 22, 2020

Dealership Rating
Employee Rating

They provided quick, quality, professional services. This was especially true and important during the covid-19 outbreak. They went above and beyond to ensure customer satisfaction and safety. More

by KMARVIN
Recommend Dealer
Yes
Apr 24, 2020

Zeigler Hyundai of Holland responded

What a wonderful review! We are so happy to hear that you received quick, quality and professional treatment when you were here! We value our customers and strive to make sure that everyone leaves completely satisfied! We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 20, 2020

Dealership Rating
Employee Rating

In and out on time thank you. Very satisfied with the work very clean facilities thank you for washing the car. Keep up the good work More

by CLARKVOLZ
Recommend Dealer
Yes

Other Employees Tagged: Jon Shannon

Apr 21, 2020

Zeigler Hyundai of Holland responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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