Rod McKenzie
Rod McKenzie at Zeigler Hyundai of Holland

Rod McKenzie | Page 15

Hyundai Service Advisor

Zeigler Hyundai of Holland

800 Chicago Drive
Holland, MI 49423

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166 Reviews
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166 Reviews

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166 Reviews of Rod McKenzie

July 10, 2020

Dealership Rating
Employee Rating

Great service, but pricey Car went in for normal oil change which was done quickly. The price however was more than double what I paid last time it was serviced last year. Whil More

by ELLIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 07, 2020

Dealership Rating
Employee Rating

Excellent easy purchase of our new vehicle. I love working with Elhart for new cars and service. Everyone is friendly and knowledgeable. Zack was great, a new guy, but got all the answers we needed an More

by amylea14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa , Zack DeVrow

Jul 08, 2020

Zeigler Hyundai of Holland responded

Thank you for taking the time to write such a great review and congrats on your new car! Zack will be thrilled to hear how their great customer service has produced another satisfied customer. He is a valuable member of our team. I'll be sure to pass along your compliments to him. Once again, thank you and we look forward to seeing you in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 04, 2020

Dealership Rating
Employee Rating

Great service! Always nice working with Rod! They are very clean and always take car of all my car needs. I can trust what they say needs to be done to the car. More

by KURTDJ300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Zeigler Hyundai of Holland responded

Thanks so much for the nice review, Kurt! Rod is a key component of our team, and it is great to hear that he gives the best advise on what is needed. It's fantastic that we have earned your repeat business, and if you need anything else at all, please let us know. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 04, 2020

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Employee Rating

Impressed with the tech I brought my Entourage in for a recall repair and oil change. When I picked up my car, there was a loud rattle caused by the fan. I returned to the se More

by JAW14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 06, 2020

Zeigler Hyundai of Holland responded

Thank you for taking the time to let us know how we did. I'm glad our tech was able to take remove the acorns for you. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 03, 2020

Dealership Rating
Employee Rating

Oil Change I drove down from Spring Lake. Rod McKenzie was ready on time. Oil change was done in a timely manner. I’m happy. Great job. More

by MANNY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Zeigler Hyundai of Holland responded

It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 02, 2020

Dealership Rating
Employee Rating

job well done having the vehicle shipped in from Fl. it was received a day early and service completed before our arrival from Fl. the logistics were different but More

by rldalman33
Recommend Dealer
Yes

Other Employees Tagged: Conrad Riquelme

Jul 06, 2020

Zeigler Hyundai of Holland responded

Hi! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 02, 2020

Dealership Rating
Employee Rating

If there were six stars, Elhart and Rod would get a seven! We came to Elhart Hyundai because of their 'Be nice' program and have been pleased beyond our expectations with the service, follow-up and, most impor More

by L CARLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Zeigler Hyundai of Holland responded

HI! Thank you for this 5-star rating. Our community is very important to us and we appreciate the opportunities to serve in it. The "be nice" program is helping so many people within our community and beyond. Thank you for your business and have an awesome day. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 01, 2020

Dealership Rating
Employee Rating

Bad explanation for low mpg on Ioniq (44) compared to sticker suggestion of 55. This was a big selling point for me but not next time. A lot of doubletalk. More

by omascorro
Recommend Dealer
Yes
Jul 02, 2020

Zeigler Hyundai of Holland responded

Hi! We are sorry you didn’t enjoy our services. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will share it with our team. If you would like to discuss this with us further, please give our Service Director, Frank Siebart a call at (616)886-7470. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 30, 2020

Dealership Rating
Employee Rating

Great service and super friendly. Made me feel great! Really knew what they were doing and what I expected. Will surely return to Elhart. Thank you More

by KRISTINE.TUNKS
Recommend Dealer
Yes

Other Employees Tagged: Michelle Landall

Jul 01, 2020

Zeigler Hyundai of Holland responded

Thank you for such a great review! We're so pleased to hear that our employees provide great and super friendly service! If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 28, 2020

Dealership Rating
Employee Rating

Elhart Service We use Elhart Service for our Hyundai Tucsons. We have two that are kept in fine shape by Elhart's Service group. Recommend them to everybody. More

by DUNKELBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa, Michelle Landall , Ben Marietta

Jun 29, 2020

Zeigler Hyundai of Holland responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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