Rod McKenzie | Page 5
Hyundai Service Advisor
Zeigler Hyundai of Holland
800 Chicago Drive
Holland, MI 49423
166 Reviews
Write a Review166 Reviews of Rod McKenzie
January 15, 2022
They treat women terribly. They never have any parts in stock. They make you come back numerous times to"fix" one issue and then it still isn't resolved. Then they try to make you feel like it's your fault stock. They make you come back numerous times to"fix" one issue and then it still isn't resolved. Then they try to make you feel like it's your fault. They don't seem to know what they are doing. They are understaffed and stressed and take it out on the customer. If my car wasn't under warranty I would never go there for service. More
January 13, 2022
Had a battery fail after 12,000 miles no 1.5 years. Warranty covered replacement but it took nearly a week for the replacement battery to arrive. The lousy service is Hyundai’s fault it the dealer. Dea Warranty covered replacement but it took nearly a week for the replacement battery to arrive. The lousy service is Hyundai’s fault it the dealer. Dealer manager was kind and courteous. One other note - when we finally picked up the car it was snow covered and temps were between 10 and 20. Took more than 15 minutes to clear car, in my opinion the dealer should have had the car clear of snow and ready to go. More
December 18, 2021
Great customer service, friendly and professional. They listen to our concerns and work with us on resolving! Highly recommend them to all our friends and family. listen to our concerns and work with us on resolving! Highly recommend them to all our friends and family. More
December 12, 2021
Friendly staff, comfortable waiting area, clean restrooms and service completed as promised. I have tried the dealership closer to me but trust the Elhart team and will continue to take my Sonata to them. and service completed as promised. I have tried the dealership closer to me but trust the Elhart team and will continue to take my Sonata to them. More
December 08, 2021
Very friendly and helpful. Would recommend to anyone needing service or repairs! Thank you for the hard work. needing service or repairs! Thank you for the hard work. More
Other Employees Tagged: Becca Bammann, Michelle Landall, Tyler McKellar , Jon Shannon,Matt Plantenga
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