Rod McKenzie
Rod McKenzie at Zeigler Hyundai of Holland

Rod McKenzie | Page 5

Hyundai Service Advisor

Zeigler Hyundai of Holland

800 Chicago Drive
Holland, MI 49423

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166 Reviews
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166 Reviews

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166 Reviews of Rod McKenzie

February 07, 2022

Dealership Rating
Employee Rating

The 2018 Sonata is a great car, great service. It has been a very good experience. More

by LBURKEY0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 09, 2022

Zeigler Hyundai of Holland responded

We appreciate your 5-star rating and happy you enjoyed our dealership. I will be sure to share your rating with our team. We sincerely value your business and look forward to your next visit! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

February 01, 2022

Dealership Rating
Employee Rating

Got me in and out in the scheduled timeframe. Apparently I need a 15 word minimum. More

by DOUG.DEJONGE
Recommend Dealer
Yes
Feb 03, 2022

Zeigler Hyundai of Holland responded

Thank you for writing this awesome review, Doug! We are very happy that you were treated great and had an excellent experience at Elhart Automotive Campus. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

January 15, 2022

Dealership Rating
Employee Rating

They treat women terribly. They never have any parts in stock. They make you come back numerous times to"fix" one issue and then it still isn't resolved. Then they try to make you feel like it's your fault More

by RANDYBIGELOW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

January 13, 2022

Dealership Rating
Employee Rating

Had a battery fail after 12,000 miles no 1.5 years. Warranty covered replacement but it took nearly a week for the replacement battery to arrive. The lousy service is Hyundai’s fault it the dealer. Dea More

by bixnorman
Recommend Dealer
No
Jan 17, 2022

Zeigler Hyundai of Holland responded

Thank you for taking the time to let us know how we did. With parts shortages at all time highs, it is expected to take quite some time for parts to come in. We are glad your battery came in in a timely manner and we got you back on the road. I will share this to improve our delivery process. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

December 30, 2021

Dealership Rating
Employee Rating

Great service department but there was a non detailed charge on my bill for shop supplies. Not sure what would this would consist of. More

by RPOLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

December 18, 2021

Dealership Rating
Employee Rating

Great customer service, friendly and professional. They listen to our concerns and work with us on resolving! Highly recommend them to all our friends and family. More

by PYPERSGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Zeigler Hyundai of Holland responded

We appreciate your 5-star rating and happy you enjoyed our dealership. I will be sure to share your rating with our team. We sincerely value your business and look forward to your next visit! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

December 12, 2021

Dealership Rating
Employee Rating

Friendly staff, comfortable waiting area, clean restrooms and service completed as promised. I have tried the dealership closer to me but trust the Elhart team and will continue to take my Sonata to them. More

by CWATTS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

December 08, 2021

Dealership Rating
Employee Rating

Very friendly and helpful. Would recommend to anyone needing service or repairs! Thank you for the hard work. More

by ROBERTTULS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becca Bammann, Michelle Landall, Tyler McKellar , Jon Shannon,Matt Plantenga

Dec 13, 2021

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

December 03, 2021

Dealership Rating
Employee Rating

Very little wait and service done quickly. Very satisfied with the results. Definitely would recommend the Elhart service. More

by teli12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Zeigler Hyundai of Holland responded

We are thrilled that you enjoyed our services. Thank you for taking the time to share your comments and for letting others know as well. We so appreciate it! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

December 02, 2021

Dealership Rating
Employee Rating

Top notch service, value and Conrad couldnt have made it smoother! Awesome folks! Highly recommended :) More

by 4nogueras
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Conrad Riquelme,Brad Holwerda

Dec 03, 2021

Zeigler Hyundai of Holland responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Conrad was able to provide you with a great experience! We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

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