Rodger Hubley | Page 5

I live in Florida but bought my truck at this dealership. I have a condo in the local area. The service department and sales staff are the BEST that I have encountered in my 79 years. Never high pressure. I have a condo in the local area. The service department and sales staff are the BEST that I have encountered in my 79 years. Never high pressure. Service personnel always advise why they recommend certain things for your truck. I trust this service department and hold the dealership in the highest regard. More

by aoreilly1028 Verified Customer Verified Customer

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Every team member that was involved with my car went above and beyond to make sure my car was fixed right and on time! above and beyond to make sure my car was fixed right and on time! More

by cydceramics Verified Customer Verified Customer

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As of now, I am very pleased with the sales and service people at McSweeney. Very impressed with their professionalism and friendliness. people at McSweeney. Very impressed with their professionalism and friendliness. More

by twthawkeye2 Verified Customer Verified Customer

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They were good except they said they'd fix my flat tire and they didn't. and they didn't. More

by widowslinktogether Verified Customer Verified Customer

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Always great service from the service department. All the customer representatives are great and go above and beyond the normal service you find and other dealerships. I don’t take my cars anywhere e All the customer representatives are great and go above and beyond the normal service you find and other dealerships. I don’t take my cars anywhere else but McSweeney. More

by belvor424 Verified Customer Verified Customer

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They did a great job, everyone was very polite and professional. I was very satisfied with the work done. professional. I was very satisfied with the work done. More

by cerob3156 Verified Customer Verified Customer

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While Carrie Lackey did her best, there is too much gaming and dishonesty around her. Rodger Hubley is the Service manager, and it was his involvement that got my service done, his ignoring of my follo gaming and dishonesty around her. Rodger Hubley is the Service manager, and it was his involvement that got my service done, his ignoring of my follow-up is why I am including him in this extremely negative review. First, beginning with the initial intake and diagnosing of my vehicles overheating problem. As a mechanic in the past, the troubleshooting methodology for overheating was simple, but logical: Check the fluid level, then the hoses, if there is leakage, then the thermostat, the water pump, the radiator cap, and then the radiator. I told the advisor that the water pump and thermostat were newly replaced, and the hoses were inspected and OK'd. So, the logical next step would be the radiator. That unit went practically ignored for two weeks! After the first week of parts swapping new parts for other new parts, and throwing in an oil cooler for good measure, I went to pick up the car with a tab of $2633.84. I then drove 5 miles, and the vehicle was running hot, and had to be towed back to the dealership. This was on Friday July 18, 2025. After 5 more frustrating days of, "It ran hot again", Mr. Hubley was drawn in and found the issue was..., the radiator. He, then, ordered a radiator, had it installed, problem solved. I got my car back on July 31, 2025. Three weeks! When the vehicle was delivered, I was given a complete invoice totaling $1856.50. I contacted the GM's assistant who forwarded me to Mr. Hubley's voice mail. I am trying to reconcile the $777 difference in what I paid and what repaired my car, but I have heard nothing from him, from them, about this. But I am not finished. So, yeah, in spite of the glorious 5-Star reviews I see on this page, I gave them 1 star because I could not give them none! More

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They took such good care of us, before, during and after the purchase, we have never been treated so good! the purchase, we have never been treated so good! More

by SUZYQ4BAMA Verified Customer Verified Customer

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The service was great and the service department was very helpful and I wasn’t in there all day helpful and I wasn’t in there all day More

by kimmied1962 Verified Customer Verified Customer

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Service was quick and great. Just wished they had had a loaner car while mine being repaired. Cost a bunch to rent one. Just wished they had had a loaner car while mine being repaired. Cost a bunch to rent one. More

by terribwalker4055 Verified Customer Verified Customer

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