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Rodney Ailes
68 Reviews
68 Reviews
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68 Reviews of Rodney Ailes
October 19, 2026
The scheduling operator has fantastic communication skills. She handled a hiccup in my schedule and accommodated my request without any stress or attitude. (Greatly Appreciated) The service team was en skills. She handled a hiccup in my schedule and accommodated my request without any stress or attitude. (Greatly Appreciated) The service team was enthusiastic, courteous and knowledgeable. Rodney confirmed the appt service, the part location and even answered additional questions without any delays. Delighted! More
by EDWARDJENS411
Verified CustomerOther Employees Tagged: Lucas Greer
October 19, 2026
GM needs to do better. Way to slow to get.info back to the Dealer Way to slow to get.info back to the Dealer More
by cbcreek2
Other Employees Tagged: Eric Stafford
October 18, 2026
Friendly, professional, knowledgeable. No complaints. Nice to call to make an appointment and a "real" person answered, I wasn't put on hold and I didn't have to wait for ever to get an ap No complaints. Nice to call to make an appointment and a "real" person answered, I wasn't put on hold and I didn't have to wait for ever to get an appointment. So all in all, it all went well. More
by theholthome
October 12, 2026
Though the service department and the service advisor tried to help with my car’s issue, they were unable to replicate what I had been experiencing significant enough for a warranty claim. The advisor, R tried to help with my car’s issue, they were unable to replicate what I had been experiencing significant enough for a warranty claim. The advisor, Rodney, did seem to legitimately care and try to help. He communicated updates often. I’m pleased with my overall experience. More
by MNURSE07
Other Employees Tagged: Connor the service tech who did a ride along was also great!
October 09, 2026
Kevin KEITZER is an exceptional service agent. Not only is he all about customer service but he also noticed that I had GM Rewards points that I could use towards my payment. George Moore Chevrole Not only is he all about customer service but he also noticed that I had GM Rewards points that I could use towards my payment. George Moore Chevrolet has always gone over and beyond with professionalism and service. More
by viviangarcia
Other Employees Tagged: kevin keitzer , Kevin Keitzer
October 08, 2026
The care and quality of this location, to me, has diminished over time as far as the work put into my car. Customer service in my opinion is at times feels unresponsive, doesn't follow up and a loss diminished over time as far as the work put into my car. Customer service in my opinion is at times feels unresponsive, doesn't follow up and a loss of integrity. More
by LORD.FATT
September 26, 2026
I almost took my 2017 to another shop for AC issues. They couldn't fix it, so I brought it to George Moore. I should have done that yo begin with! Rodney is the best advisor, very helpful! They couldn't fix it, so I brought it to George Moore. I should have done that yo begin with! Rodney is the best advisor, very helpful! More
by HEATHERCHAPPELL1981
September 26, 2026
It was no communication with me when I took my vehicle up there early that morning. They never told me that they would be keeping it overnight and I wouldn’t have found out until I called them at 3 o’clock t there early that morning. They never told me that they would be keeping it overnight and I wouldn’t have found out until I called them at 3 o’clock that afternoon and the service guy says just because my appointment was at 8 o’clock that morning doesn’t mean that they’re gonna get to my vehicle and I didn’t understand that. More
by BRYANT_STEWART68
September 23, 2026
I worked with Kevin and he was great. Very communicative and helpful. I will definitely use this service department again. Very communicative and helpful. I will definitely use this service department again. More
by trisha.cassidy
Other Employees Tagged: Glenn Andrews
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