Rodney Shoultes | Page 3
Service Manger
Patriot Buick GMC
933 E. Philadelphia Avenue
Boyertown, PA 19512
118 Reviews
Write a ReviewDealership Experience
8 yrs
Languages Spoken
English
118 Reviews of Rodney Shoultes
February 03, 2024
Had a glitch with my new vehicle when getting ready to drive it off the lot. They took the time to make sure it was corrected and went the extra mile while doing so. Kept us in the loop as to what was be drive it off the lot. They took the time to make sure it was corrected and went the extra mile while doing so. Kept us in the loop as to what was being done to reassure us. More
Other Employees Tagged: Ryan Faherty, Mike, Ben and Gabby
January 19, 2024
Dropped my truck off for its first oil change, tire rotation, air filter change, and diagnostic of brake life sensor error since I’ve owned the truck from buying it 4 months ago. I also asked that a bi rotation, air filter change, and diagnostic of brake life sensor error since I’ve owned the truck from buying it 4 months ago. I also asked that a bit of an inspection be performed so I know how things are looking. Work was performed, and I was notified that the brake sensor error was due to a broken wire on the brake pad. I was sold on all new brake pads and new front rotors. Paid the full price with no complaints, even with as high as it was. What ticked me off was the fact that I’m treated like royalty when I’m signed in at the dealership and told that I’m being taken care of and that they go above and beyond to perform a multi point inspection with every vehicle they service, including topping off all fluids and so forth. It’s been about a week since it was serviced and my light is now on for low windshield washer fluid and all of my tires have different pressures. I realize washer fluid is cheap and I can do it myself and also that tire air fluctuates with cold temps and can easily be adjusted. But I pay good money for them to do the work so I don’t have to. It would be such a big deal if the customer service sales people didn’t over promise and under perform. More
Other Employees Tagged: Ryan Faherty, Angie Fryer
January 17, 2024
Great service, person who took my info was terrific and kept me informed. Price was reasonable and have no problems with the car. Thank you. I will be back. kept me informed. Price was reasonable and have no problems with the car. Thank you. I will be back. More
Other Employees Tagged: Ryan Faherty, Angie Fryer, BJ MCELMURRY
January 05, 2024
I’ve had only great experiences with Patriot GMC. The facility is exceptionally clean and pleasant. The people are very caring and helpful. I knew exactly where my vehicle was in the process and when The facility is exceptionally clean and pleasant. The people are very caring and helpful. I knew exactly where my vehicle was in the process and when to expect it back. Of course, it came back to me clean (my favorite part). More
Other Employees Tagged: Ryan Faherty, Angie Fryer, BJ MCELMURRY
December 14, 2023
great service and friendly staff i drive over an hour to have my car serviced here have my car serviced here More
Other Employees Tagged: Sarah Cumming , Ryan Faherty, Angie Fryer, BJ MCELMURRY
December 14, 2023
Everyone is friendly and knowledgeable . Nice area to wait during service with Starbucks. Service always done timely Nice area to wait during service with Starbucks. Service always done timely More
Other Employees Tagged: Ed Allwine