Rodney Wallace
Rodney Wallace at Capital Toyota, Inc.

Rodney Wallace | Page 2

Valet Concierge

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Rodney Wallace

October 10, 2023

Dealership Rating
Employee Rating

Brought truck in for. Service and windshield wiper hose replacement because it broke for the second Time I think the oil got changed but forgot to fix hose it cost me 12 d More

by williamguitard11
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Capital Toyota, Inc. responded

We're sorry to hear about your experience, and we apologize for any inconvenience. Your feedback is important to us, and we appreciate you bringing this issue to our attention. We'll ensure that your concerns are addressed with the team to prevent such oversights in the future. Please reach out at 423-892-0661 and ask for our service manager.

August 04, 2023

Dealership Rating
Employee Rating

Great Service Department, very quick and reliable. Cashier was nice, I would recommend them for any maintenance and service needs More

by Kdonoho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback about our Service Department at Capital Toyota! We're delighted to hear that you had a great experience with our quick and reliable service, as well as our friendly cashier. Your recommendation means a lot to us, and we truly appreciate your trust in our team for your maintenance and service needs. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle maintenance needs. We value your support and look forward to serving you again in the future.

July 01, 2023

Dealership Rating
Employee Rating

Great service great customer service great scheduling and great service knowledgeable and responsive and respectful staff More

by morgantanner84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamey Blevins, Richard Levi

Jul 03, 2023

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department at Capital Toyota. Our team takes great pride in delivering exceptional customer service and ensuring that our customers have a positive experience from start to finish. We're glad to know that our staff was knowledgeable, responsive, and respectful, providing you with the assistance you needed. Scheduling and convenience are important aspects of our service department, and we're delighted to hear that you found our scheduling process to be great. We understand the value of your time and strive to make the service experience as smooth and efficient as possible. Thank you for choosing Capital Toyota and for your kind words. We truly appreciate your business and the trust you have placed in us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

2

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