Rodrigo Ramos

i love the entire process from start to finish! Darris was amazing, didnt tske all day and was open to listening to my wants and needs, most dealers do what they want. Darris reallt tried meet ever Darris was amazing, didnt tske all day and was open to listening to my wants and needs, most dealers do what they want. Darris reallt tried meet every expectation that i had and he did! Please, ask for Darris More

by lil30.beezy Verified Customer Verified Customer

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While the personnel were very courteous, we were at the dealership approximately 5 hours, which we feel was an extremely long time. dealership approximately 5 hours, which we feel was an extremely long time. More

by cortiz51 Verified Customer Verified Customer

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We had a very good experience and met very nice people there. Will definitely be back. there. Will definitely be back. More

by SRVTEE Verified Customer Verified Customer

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Made the car buying process easy! The staff was knowledgeable and answered all of our questions and found the car that met all of our needs/preferences. The staff was knowledgeable and answered all of our questions and found the car that met all of our needs/preferences. More

by megansoto23 Verified Customer Verified Customer

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My experience was very positive. Jonathan Mejia was professional, patient, and very helpful throughout the process, making sure all my questions were answered. Rodrigo Ramos was also Jonathan Mejia was professional, patient, and very helpful throughout the process, making sure all my questions were answered. Rodrigo Ramos was also great to work with, knowledgeable, and respectful, which made everything go smoothly. Overall, Courtesy Nissan provided excellent customer service, and I was very satisfied with the experience. More

by mildredt52 Verified Customer Verified Customer

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Really great and least painful experience. Everyone was friendly and knowledgeable. I didn’t feel pressured or pushed into anything I wasn’t comfortable with. Taylor listened to my concerns & Everyone was friendly and knowledgeable. I didn’t feel pressured or pushed into anything I wasn’t comfortable with. Taylor listened to my concerns & really helped me throughout the process. More

by Jennifer H. Verified Customer Verified Customer

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Very good people to work with really tried to help. Thanks Clay Cooey for my new car. Thanks Clay Cooey for my new car. More

by mrbelfrey Verified Customer Verified Customer

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The finance representative failed to disclose the total price for the optional Ally Auto Care program When he offered and explained benefits . The amount of monthly payments were the only price terms I wa price for the optional Ally Auto Care program When he offered and explained benefits . The amount of monthly payments were the only price terms I was given when I asked several times to verify the full price of the program and was affirmed to think that the total cost of the Ally auto care was the same amount as the monthly payment. I have already requested cancellation More

by Edwingutier31 Verified Customer Verified Customer

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I’m extremely disappointed with my experience at Courtesy Nissan regarding the handling of my canceled service contracts. I submitted my cancellation request on August 15, 2025, but the dealership failed to Nissan regarding the handling of my canceled service contracts. I submitted my cancellation request on August 15, 2025, but the dealership failed to process it until September 30, 2025—a full six weeks later. Even worse, the refund (around $5,000) was issued to the dealership, which has still not forwarded the funds to my lienholder, PNC Bank, as required. Both PNC and I have contacted the dealership multiple times, but as of mid-October, the refund still hasn’t been remitted. This kind of delay is unacceptable and unethical, especially when dealing with financed vehicles where refunds must go directly to the lienholder. It has now been more than two months since I canceled the contracts, and Courtesy Nissan continues to hold money that is not theirs to keep. I’m filing formal complaints with the Texas DMV Dealer Enforcement Division and the Texas Attorney General’s Consumer Protection Division if payment is not remitted within 10 days, and I strongly caution anyone financing a vehicle or purchasing extended service contracts through this dealership to proceed with extreme care. Timely communication and honest financial practices are the foundation of trust between a dealer and its customers — and in my case, Courtesy Nissan has failed badly in both areas. More

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Darris was excellent patient and knowledgeable made me feel like I wasn’t being sold to but provided with an experience I sincerely appreciate the time he took with me and I hope he still working there wh feel like I wasn’t being sold to but provided with an experience I sincerely appreciate the time he took with me and I hope he still working there when I’m ready for another vehicle. It’s sometimes hard to find people that are genuine about what they do but I must say y’all have an excellent salesperson More

by JCALDWELL214469 Verified Customer Verified Customer

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