Roger Allen

Never had any issue with Rodger or Route 44 Toyota there always there for any questions. always there for any questions. More

by CBOLLIN48 Verified Customer Verified Customer

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I will never buy a car again from route 44 toyota. Not only was the service bad, but I was also lied too by my sales rep. I was not told what was wrong with my car at the time of purchase, and was led Not only was the service bad, but I was also lied too by my sales rep. I was not told what was wrong with my car at the time of purchase, and was led on to think that the repairs needed for my car would be taken care of. I kept getting told one thing by one person and then told the complete opposite by the next. A week into owning my Vehicle , My car overheated due to no coolant in my car, i popped open the hood and my coolant was completely dry. Come to find out there was no coolant running through my car at all. I went to go get it fixed, got it fixed. I went to go and collect my car, to find out that there is still a coolant leak, and they don’t know where it is coming from. I have gone back and forth with the dealer ship making appointments, showing up to said appointments, sitting in the waiting room for hours to find out what I went in for wasn't even done. Worst experience! More

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BUYER BEWARE! ! Where do I begin with the nonsense?? This dealer harassed me via phone & text for days after I had cancelled the deal, which I cancelled because whe ! Where do I begin with the nonsense?? This dealer harassed me via phone & text for days after I had cancelled the deal, which I cancelled because when I went in to pick up my brand new car they tried to switch me to a leased vehicle, thinking I wouldn't notice! (Who puts $5000 down on a lease????) The story switched multiple times of who was at fault, and then I received a text the day after I already had received my deposit back & very clearly had cancelled the deal & asked to stop being contacted by the salesman asking "are you still upset or are you ready to be reasonable?" DO NOT EVER BUY A CAR HERE!!! SHADY SHADY SHADY!!!! More

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Route 44 Toyota is the way to go Route 44 is the way to go. Roger Allen was great! He was able to get me the vehicle I wanted and keep it within my budget. I definately recommend Rout Route 44 is the way to go. Roger Allen was great! He was able to get me the vehicle I wanted and keep it within my budget. I definately recommend Route 44 Toyota to anyone who's in the market for a new vehicle. More

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Roger is the best!!!! Love this place! Roger has been helping me lease great vehicles for a decade now! He is amazing and everyone else is super too!!! Service is excellent Love this place! Roger has been helping me lease great vehicles for a decade now! He is amazing and everyone else is super too!!! Service is excellent also. More

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Friendly and efficient The folks at this dealership are top notch. Friendly and efficient. They provided alternate transportation when necessary. They fixed all problems tim The folks at this dealership are top notch. Friendly and efficient. They provided alternate transportation when necessary. They fixed all problems timely and in accordance with my wishes. More

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Saleman was kind Roger was kind and considerate. The deal would have been complete if his boss who was not as kind did not get in the way. Nice guy! Roger was kind and considerate. The deal would have been complete if his boss who was not as kind did not get in the way. Nice guy! More

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Awesome experience Dealt with Roger twice when leasing my Rav 4 . He was very nice and caring . He understood me and family needs. I greatly recommend him to be your sa Dealt with Roger twice when leasing my Rav 4 . He was very nice and caring . He understood me and family needs. I greatly recommend him to be your sales guy. More

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Good Customer Service I had problems with the dealership but they resolved the issues. Roger Allen was my salesman. He was awesome! He was friendly, knowledgeable and hones I had problems with the dealership but they resolved the issues. Roger Allen was my salesman. He was awesome! He was friendly, knowledgeable and honest. More

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Disappointed!!! I leased a 2015 Toyota Rav 4 on 11/27/15. My husband and I dealt with Roger Allen, whom I thought was great at the time. I told him abouth the only I leased a 2015 Toyota Rav 4 on 11/27/15. My husband and I dealt with Roger Allen, whom I thought was great at the time. I told him abouth the only two options I wanted: Heated side mirrors and auomatic lights. He explained that the lights were only available on the XLE but assured me the LE I was interesed in had the heated mirrors. After three hours of back and forth negotiations, I left with my new Rav4. Several days later I left my car out to test the mirrors and found they are not heated. Several text messages from Roger confirm they are there and will work. I went back to the dealership to have a remote start installed and was told by Roger's helper that the mirrors are heated and showed what button to push. In the end, they are not there and I was told I can upgrade with a $400 monthly payment. Filed a complaint today with the Attorney General's Office. I recommend you shop a different dealer!!! More

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