Route 44 Toyota

BEWARE Wally of sales and Edgar sales manager. They closed a deal including running boards on my truck but then refused to install them They closed a deal including running boards on my truck but then refused to install them More

Never go to this dealership to purchase or sell anything. I’ve been going there for almost 2 years for my service needs and never had a problem about it. Since I’ve done all of my maintenance here they sent I’ve been going there for almost 2 years for my service needs and never had a problem about it. Since I’ve done all of my maintenance here they sent me an offer over mail to purchase my 2022 corolla hybrid. The inital offer in the letter was $20,588 and I was in cash need so I decided to take it. I called them to make sure they won’t require me to purchase new one and confirmed that they will give me AT LEAST this amount offered and potentially more for my vehicle. General manager KRISTEN said that they are shorted in used inventory and really want to get my vehicle for at least what it says in that offer. Guess what happened? I sent there my wife 30minutes later than this phone call and they offered her $16,000 lol. That was ridiculous their reason for difference was mileage on the carfax report blabla. Everything they already knew about vehicle while they sent me that mail. They literally know everything about my vehicle because they have done the service just 2 weeks ago. If they send an offer for a vehicle you don’t know the mileage you should go find another business I guess this is not foe you. FYI, carfax value of my vehicle is $24k and even wholesale value is almost $19k. They have some options similar to mine in the inventory and they sell for over $22-23k now, they basically tried to scam people who needs to sell their vehicle. I know if you run a business you gotta make profit but doesn’t it sound like a scam? Thank you for wasting time! And good luck to anyone who do business with these people! More

I will never buy a car again from route 44 toyota. Not only was the service bad, but I was also lied too by my sales rep. I was not told what was wrong with my car at the time of purchase, and was led Not only was the service bad, but I was also lied too by my sales rep. I was not told what was wrong with my car at the time of purchase, and was led on to think that the repairs needed for my car would be taken care of. I kept getting told one thing by one person and then told the complete opposite by the next. A week into owning my Vehicle , My car overheated due to no coolant in my car, i popped open the hood and my coolant was completely dry. Come to find out there was no coolant running through my car at all. I went to go get it fixed, got it fixed. I went to go and collect my car, to find out that there is still a coolant leak, and they don’t know where it is coming from. I have gone back and forth with the dealer ship making appointments, showing up to said appointments, sitting in the waiting room for hours to find out what I went in for wasn't even done. Worst experience! More

I found a certified pre-owned car I liked on their website. I called in the morning to confirm it was still available and set a time for a test drive 2 hours later. I live a little over an hour from website. I called in the morning to confirm it was still available and set a time for a test drive 2 hours later. I live a little over an hour from the dealership, soI called again as I left to again confirm the car was there, and I was told it was. Once I got to the dealership I met with the sales manager. He wasted 15 minutes of my time before telling me that the car "sold this morning", even though my second call to confirm availability was early afternoon. They wasted over two and a half hours of my time and lied to me multiple times. I would not recommend this dealership to anyone. More

Bought a car from rt 44 Toyota. 2018 Ford edge. We got what we thought was a great deal at the time, our salesman made the whole process really easy, I wish that was the end of this 2018 Ford edge. We got what we thought was a great deal at the time, our salesman made the whole process really easy, I wish that was the end of this story. When we purchased the vehicle we explicitly stated we would be using this vehicle for a trip on our honeymoon the following weekend. On the night we brought the car home, the driver's headlight was out sand the heat didn't work. I emailed my salesman and he asked me to drive back am hour and a half, let his service department look at it. The next day I did just that. Sat at the dealership for an hour and a half finally the service advisor told me there was lack of coolant in the system and they filled it and the heat now works. I left, the heat did work. At this time there was no indication that they researched why there was no coolant to provide heat. During the following week I worked and prepared for my vacation/wedding/honeymoon, I noticed the lower engine cover was barely hanging on. I then messaged the salesman again, he said to bring it by and they would fix it. I did I was told they put new pins to hold up the cover, but on reality they only zip tied the piece on. 1200 miles into our trip it falls off. During our trip we noticed the vehicle was skipping a bit during acceleration, being the vehicle was higher miles I assumed it just needed a spark plug change. During the trip I message my sales person all this info and he states he is sorry and he has never had anything like this happen in his 10 years... We finally make it to our destination, Charleston South Carolina and things seemed ok. The next morning we go out to our car and start it, it idles very roughly and white smoke comes out the exhaust. Check engine light... Bring it to the local Ford dealership and they diagnose it as needing a new long block, $8400 repair. We just bought the vehicle for $15000. After three days of attempts to get this situation rectified by talking to management, service, sales, attempts to reach the general manager, owner all for not. The service manager states we are outside the mileage for lemon law etc... We are currently stuck with a vehicle we can not drive back to cape cod and no way to pay for the required service. Rt 44 has definitely made this a horrible situation and due to the stress and rt 44 telling us they were going to call us back, is waiting at the dealership for 5 hours with no return call. Next day they refuse to help on any way... We couldn't get married like we had planned and our vacation ruined. Thanks Rt 44 Toyota More

Bought a Toyota Tundra from here. They sold me a cover for the bed. I thought it was OEM turns out it was aftermarket and did not properly fit my truck. When I reached out to the deal They sold me a cover for the bed. I thought it was OEM turns out it was aftermarket and did not properly fit my truck. When I reached out to the dealer I was given the run around. Will not be back to this dealer to do any more business. More

Went to the dealership twice. First time we couldn't agree on the price per month. A few days later they called me up to say they could meet the price that I was looking to pay pe First time we couldn't agree on the price per month. A few days later they called me up to say they could meet the price that I was looking to pay per month and asked me to come back in. I questioned the person a few times making sure that this was a finance not least and that it was exactly what I was looking to do. They guaranteed me this was exactly what I wanted so I agreed to come back in. Came in spoke to a new salesperson explain the situation to him took the vehicle out for a test drive. Said okay let's do it. He then talk to the finance department and they said they couldn't do the price that I wanted them to do and that was a mistake of the first person that I spoke to. I would recommend going elsewhere. More

Very disappointed with Route 44 Toyota! I brought my suv in for the 15,000 mile oil change and an oil leak, tire’s wearing wrong and drive belt frayed. Service writer said let’s deal with t I brought my suv in for the 15,000 mile oil change and an oil leak, tire’s wearing wrong and drive belt frayed. Service writer said let’s deal with the oil leak first, they said they fixed the oil leak and did the 15,000 mile service. I got my receipt and noticed they bumped up my service to a 20,000 mile service!! I asked about this and was told they had to do an oil change that’s why. So I called Toyota because if they had to do an oil change then that should have been covered by the warranty work done. Toyota said that it is covered under warranty, so Toyota had the relations manager call me, he lied to me and claimed I requested a oil change even though I just had it changed about a week earlier.he was useless and only offered me a oil change or a tire rotation for robbing me of my 20,000 mile service!! They can keep their tire rotation! I will never go back and many people will know about my experience with Route 44 Toyota!!! Buyer Beware!!!!!! More

BUYER BEWARE! ! Where do I begin with the nonsense?? This dealer harassed me via phone & text for days after I had cancelled the deal, which I cancelled because whe ! Where do I begin with the nonsense?? This dealer harassed me via phone & text for days after I had cancelled the deal, which I cancelled because when I went in to pick up my brand new car they tried to switch me to a leased vehicle, thinking I wouldn't notice! (Who puts $5000 down on a lease????) The story switched multiple times of who was at fault, and then I received a text the day after I already had received my deposit back & very clearly had cancelled the deal & asked to stop being contacted by the salesman asking "are you still upset or are you ready to be reasonable?" DO NOT EVER BUY A CAR HERE!!! SHADY SHADY SHADY!!!! More

Terrible dealership, lie just to get you in there. do not recommend.Purchased a car a few years back .once it arrived they had a champagne color car waiting instead of the charcoal grey we ordered.call do not recommend.Purchased a car a few years back .once it arrived they had a champagne color car waiting instead of the charcoal grey we ordered.called on a stuck odometer for a known Toyota issue.they said they could do it along with tires I needed for a sticker. Just got the tires for twice the price of a tire shop and got the ‘ nothing we could do for the odometer’ which was my major concern. Won’t ever go there again and will spread the word how deceiving they are More