Roger Dugas
Roger Dugas at Balise Subaru of Hadley

Roger Dugas

Sales Consultant

Balise Subaru of Hadley

315 Russell St
Hadley, MA 01035

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66 Reviews

Roger is a lifetime resident of Western Mass. He grew up in West Springfield, was raised a family in Westfield, and is currently living in Ware. His career in sales is inspired by representing a product that he truly believes in. In 1999 he bought his first Subaru Legacy and has owned seven Subarus since. He feels strongly that he works in an atmosphere that inspires teamwork and treats their customers like gold. When he is not working, he spends his time with family, exploring Quabbin, hiking Mt. Washington, and has a special hideout in Cancun.

Dealership Experience

10 yrs, 7 mos

Languages Spoken

English English

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66 Reviews

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66 Reviews of Roger Dugas

June 06, 2023

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This is my second Subaru purchased here, and I wouldn’t want to go anywhere else! They are all great, from the non-pushy sales staff to the excellent service department. Highly recommended! More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 06, 2023

Dealership Rating
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I bought my 3rd Subaru from Steve Lewis. They are trustworthy and they really know how to make the car buying process easy. Thank You! More

by dperc2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2023

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that Roger had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Joe Clark General Manager

January 23, 2023

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Everyone was helpful and welcoming. Roger listened to what we were looking for in a vehicle and explained the options within the Subaru lines that would meet our needs. More

by BARBARA860
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Teixeira, Jack Walczak, Brian

Jan 23, 2023

Balise Subaru of Hadley responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Barbara, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

January 18, 2023

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Roger was helpful, professional, and forthcoming. He went through the technical and paperwork with us patiently. More

by kib431
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Griswold

Jan 19, 2023

Balise Subaru of Hadley responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Roger and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

December 15, 2022

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I was impressed with the company’s ability to maintain such a high standard of excellent customer service! Polite staff, Respectful, Timely, Efficient, clear and detailed information and kept me informed! More

by JBass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Gerry , Jason Bastia, Joe Clark, Tyler Dubay-Martin, Tyler Griswold, Rich Grono, David Hanks, Michael Teixeira, Vincent Zanetti

Dec 16, 2022

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

November 18, 2022

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Staff was very willing to work with me to get me into my new car. More

by lowney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Teixeira, Jack Walczak

Nov 20, 2022

Balise Subaru of Hadley responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience! Joe Clark General Manager

October 29, 2022

Dealership Rating
Employee Rating

best experience I have ever had purchasing a new vehicle. Tylerwas awesome from begining to delivery and after. More

by eclp221
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Dubay-Martin, Michael Teixeira

Oct 30, 2022

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

August 29, 2022

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Very professional, courtesy,and gave excellent explanations. All questions were satisfactorily answered and if any other problems occur just csll More

by AMESJOE
Recommend Dealer
Yes
Aug 30, 2022

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

August 25, 2022

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My daughter and I bought two Crosstreks from this dealer — one slightly used and one new. My 30-year-old daughter did all the groundwork as far as getting trade in appraisals and was consistently treated pr More

by mjvana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Hanks, Jack Walczak

Aug 28, 2022

Balise Subaru of Hadley responded

Thank you! Roger and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Congratulations on both your new Crosstreks! Joe Clark General Manager

June 14, 2022

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I really liked my 2015 Subaru Forester so I decided to buy another one. Steve Lewis Subaru has provided me with great service so bought a new 2022 Forester form them, the updated Forester has all of the l More

by rickmay007
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benny Cruz

Jun 14, 2022

Balise Subaru of Hadley responded

It's fantastic to hear that Roger provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

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