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Roger Dugas.
Roger Dugas
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Roger is a lifetime resident of Western Mass. He grew up in West Springfield, was raised a family in Westfield, and is currently living in Ware. His career in sales is inspired by representing a product that he truly believes in. In 1999 he bought his first Subaru Legacy and has owned seven Subarus since. He feels strongly that he works in an atmosphere that inspires teamwork and treats their customers like gold. When he is not working, he spends his time with family, exploring Quabbin, hiking Mt. Washington, and has a special hideout in Cancun.
Read moreDealership Experience
6 yrs, 5 mos
Languages Spoken
English
34 Reviews of Roger Dugas
May 01, 2021
"Purchasing a new car is always stressful especially when..."
- mel400
Verified Customer
Purchasing a new car is always stressful especially when you are not sure which vehicle,brand or type you would like buy. Roger, made the process extremely easy with questions on which type and features we wanted and made suggestions. After driving our top 2 models and picking 1 Roger helped us find the color/package we wanted. The entire staff we meet including Dave in finance were professional and friendly and helped keep our stress level down. We are so happy with our car and that we went to Steve Lewis Subaru. The dealership was recommended to us and we will recommend them to others.
Read MoreOther Employees Tagged: David Hanks
Helpful 
April 28, 2021
"Everyone was friendly and provided good service...."
- SSWIFT70 Verified Customer
Everyone was friendly and provided good service. Everything went smoothly and as expected. It was worth the trip to Hadley. Very pleased with my new car
Read MoreOther Employees Tagged: David Hanks, Michael Teixeira
April 09, 2021
"Customer service for new buys was poor - not enough..."
- JOYTOLL Verified Customer
Customer service for new buys was poor - not enough finance guys to keep up. Took Three visits to make purchase- almost 10 hours - and even then we had to push to get things ready and get financing answers. Sales guys are great - but the next in line was horribly disappointing
Read MoreOther Employees Tagged: Michael Teixeira, Jack Walczak
April 08, 2021
"We love our new Crosstrek sport model. We are looking..."
- owlhaus Verified Customer
We love our new Crosstrek sport model. We are looking forward to putting miles on the car as restrictions lift. Subaru does a great service job.
Read MoreOther Employees Tagged: David Hanks, Michael Teixeira
March 28, 2021
"This is the 3rd Subaru we’ve purchased from Steve Lewis..."
- elleninamherst Verified Customer
This is the 3rd Subaru we’ve purchased from Steve Lewis and we bring them all in for service- need I say more? Both their sales and service department are a pleasure to work with!
Read MoreOther Employees Tagged: Brian Kane
March 26, 2021
"Roger made the deal happen. Excellent salesperson, who..."
- LJBALDHILLFARM Verified Customer
Roger made the deal happen. Excellent salesperson, who knows his Subaru's. We would definitely look for Roger if we were to purchase another vehicle from Steve Lewis Subaru . with Roger as Salesman.
Read MoreOther Employees Tagged: Todd Gerry, Michael Teixeira, Tyler Griswold, Matt Tirrell, Cait Reese
October 18, 2020
"Fell in love with a subaru impreza on the lot. Sales guy..."
- corrink31Fell in love with a subaru impreza on the lot. Sales guy didn’t seem too motivated to sell, or didn’t care. Really wanted to make it work but unfortunately i felt like he hadn’t tried enough.
Read MoreOther Employees Tagged: Todd Gerry, Tyler Griswold, Scott Lunt, Rich Grono, Matt Tirrell, Vincent Zanetti, Cait Reese
February 26, 2019
"Quality cars and Great service"
- sull413I recently bought a 2015 subaru impreza wagon from Steve Lewis subaru and its beyond words on how to describe them. they were all friendly and very helpful and not once did i feel like a fish in a pool of sharks. they took there time and got me a deal that i was looking for. quite frankly from this day forward i would tell any one i met about the service i was shown. I will 100 percent shop from Steve Lewis again.
Read MoreOther Employees Tagged: Paul Figueiredo, Brent Reed, Greg Seligman
October 04, 2017
"Great to work with and no surprises"
- mapuThis is our second Subaru that we have leased from this dealership. We like that they are a small dealership (but not too small). All of the personnel we dealt with were pleasant and helpful. At no time did we feel pressured, and our sales person (Eric LeSiege) spent lots of time with us while we made our decision. At no time did we feel like we were being rushed. While we always shop around (brands and dealerships), Steve Lewis has either beat or come close enough to our pricing expectations that we have now leased 2 cars from them, and bought 1 in 3 years. Brent Reed was the person who helped us go over the car and configure everything we needed at pickup, and he was most helpful. Additionally, the worst part is usually dealing with finance, but Jared Gale was pleasant, and while he presented a couple of additional options for us to consider - at no time was there any pressure more any surprises.
Read MoreOther Employees Tagged: Jared Gale, Eric Lesiege, Brent Reed
September 25, 2017
"A wonderful team to work, very pleased with my new Subaru!"
- aaron_tylerAfter my sixteen year old Subaru Forester ceased to battle New England winters and became no longer operable at 192,000 miles; I made the decision to purchase a new 2018 Crosstrek as the next closest modern equivalent. Both Roger and Paul were an absolute pleasure to chat with and took their time to explain all of the options available. Thank you to everyone at Steve Lewis Subaru for steering me from a very stressful situation to a solid choice.
Read MoreOther Employees Tagged: Paul Figueiredo, Jack Walczak
