Roger Kallop | Page 2

The whole experience from start to finish was horrendous. I dealt with inexperienced sales staff and incompetent managers. It took six attempts to the dealership to complete the purchase. Whilst I was try I dealt with inexperienced sales staff and incompetent managers. It took six attempts to the dealership to complete the purchase. Whilst I was trying to air my grievances, there is a nerf gun fight going on amongst the staff including the General Sales Manager. The purchase took 3.5 hours to complete due to the truck not being ready as they stipulated for me to check it over before agreeing to the purchase. I was never given that opportunity to look over the truck - albeit the staff seemed to assume I was driving the truck home that very night, as stated they would meet their monthly targets if I did. I wasn't shown how to navigate the software in the new truck, yet I was expected to answer a phone call on my way home when they had forgotten to take my payment! After various negotiations the General Manager got involved which yet again resulted in further delays as he got the accessories order wrong, and the wrong parts were installed on my truck! This review only actually covers a fraction of what went on during my six trips. I do not wish to receive a generic response to this review suggesting I speak to the General Manager as all the previous reviews have received, this is simply to warn future buyers if they expect great customer service to go elsewhere! More

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I had a great experience purchasing my new blazer. Everyone was very knowledgeable and went out out their way to make me feel at ease. Thanks to Joe Tanski for going above and beyond!! Everyone was very knowledgeable and went out out their way to make me feel at ease. Thanks to Joe Tanski for going above and beyond!! More

by JONOLAN24 Verified Customer Verified Customer

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Great service definitely recommend anyone to go to Mohawk Chevrolet. I purchase a car and no hassle and very knowledgeable about the vehicle Chevrolet. I purchase a car and no hassle and very knowledgeable about the vehicle More

by Donovan Verified Customer Verified Customer

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Jack was a pleasure to work with. Made the buying process very easy and enjoyable! Would definitely recommend friends and family to Mohawk Chevy. very easy and enjoyable! Would definitely recommend friends and family to Mohawk Chevy. More

by M30DAVI Verified Customer Verified Customer

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Beautiful new showroom. Jude the car dude handled my trade for a brand new equinox. Had my new car in just hours. Answered all my questions. Josiah explained all the new features so I felt comfortable l trade for a brand new equinox. Had my new car in just hours. Answered all my questions. Josiah explained all the new features so I felt comfortable leaving. Rob was great tabling the financial paperwork. A fantastic team! More

by MARINO_W Verified Customer Verified Customer

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Went in to buy a new Corvette and put a deposit on one coming in and find out 6 weeks later Andy Guelcher the president owner said too bad it's going to a business friend. Went in to speak with him and c coming in and find out 6 weeks later Andy Guelcher the president owner said too bad it's going to a business friend. Went in to speak with him and could read he couldn't care less. My feelings I garnered from him is he is an egotistical arrogant self centered condescending man. It's all good I purchased elsewhere with a great experience. Bad experience and poor owner bedside manner. More

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I was not able to be there when my vehicle was delivered, but roger made it all happen. He arranged to have my trade ins picked up and delivered the vehicle to my house. Everything went smoothly. but roger made it all happen. He arranged to have my trade ins picked up and delivered the vehicle to my house. Everything went smoothly. More

by KLHOOKER67 Verified Customer Verified Customer

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Joseph handled the transaction as a professional,…..We had to wait on it being an inbound unit but that was fun. Thank you very much. had to wait on it being an inbound unit but that was fun. Thank you very much. More

by Krussell99 Verified Customer Verified Customer

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Quick Easy Transaction, Was pleased with everything that Sara did! Are you kidding me with this 25 word minimum. I really cant believe you need me to put down 25 works. Sara did! Are you kidding me with this 25 word minimum. I really cant believe you need me to put down 25 works. More

by MACARTHURFH Verified Customer Verified Customer

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Communication was poor!!! I had to keep following up with the dealer. I feel good customer service is them keeping me informed! I will see how rest of relationship goes. with the dealer. I feel good customer service is them keeping me informed! I will see how rest of relationship goes. More

by FIRECHEF218 Verified Customer Verified Customer

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