very happy with my RDX, took longer to close than we
thought but all good. I honestly will be going back to ask questions about stuff in my car - I am old school - don't do everything via You Tube
thought but all good. I honestly will be going back to ask questions about stuff in my car - I am old school - don't do everything via You Tube
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by BECCINAATZ
Verified Customer
Verified Customer
May 09, 2022 -
Arlington Acura in Palatine responded
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Customer service is phenomenal, above and beyond to
assure communication ans satisfaction from Rodger and Service Department
assure communication ans satisfaction from Rodger and Service Department
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by sol717
Apr 04, 2022 -
Arlington Acura in Palatine responded
Thank you for sharing your experience with us! We're happy to hear it went well with Roger and our team. We truly appreciate your feedback!
Very helpful, Thanks for all the information, reliable
for customer needs, Taken action for the most important needs of the customer, for running the extra mile and giving a better quality of service.
Wh
for customer needs, Taken action for the most important needs of the customer, for running the extra mile and giving a better quality of service.
What a great team!
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by BETHMTZ78
Verified Customer
Verified Customer
Other Employees Tagged:
Derec Jordan, Aldona Warfield
Nov 17, 2021 -
Arlington Acura in Palatine responded
Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Was not pleased at all! From sales to finance there was
poor communication! I’ve had the car almost a month and I can’t get finance to return my calls, and anyone else will just transfer me to them! I neve
poor communication! I’ve had the car almost a month and I can’t get finance to return my calls, and anyone else will just transfer me to them! I never received service records after I was told they would be emailed! Just wasn’t a good experience!
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by AUGGIERUSSELL73
Verified Customer
Verified Customer
Aug 28, 2021 -
Arlington Acura in Palatine responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.