Rogers Serpas

My services advisor was great he explained everything that they were going to do. I had a question about my gps and he came out to my car and should me how to take the gap off of mute. that they were going to do. I had a question about my gps and he came out to my car and should me how to take the gap off of mute. More

by wholelane Verified Customer Verified Customer

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Mark has been so nice to work with and doesn’t over promise and under deliver! promise and under deliver! More

by watson.richard1025 Verified Customer Verified Customer

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Hands down, the BEST car-buying experience I’ve ever had! A huge thank you to the amazing team at Bill Hood Chevrolet for making the entire process so easy, stress-free, and enjoyable! A special thank A huge thank you to the amazing team at Bill Hood Chevrolet for making the entire process so easy, stress-free, and enjoyable! A special thank you to Ivan, the Sales Manager, Roger, who helped with financing, and Mr. Bill, my Sales Consultant! Each of you went above and beyond to make sure everything went smoothly. Your kindness, professionalism, and willingness to help did not go unnoticed! Buying a vehicle can be stressful, but this team made the entire experience an absolute pleasure. I truly appreciate everything y’all did for me! If you’re in the market for a vehicle, go see these guys at Bill Hood Chevrolet! You won’t be disappointed! More

by lagoon-wants6y Verified Customer Verified Customer

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Salesman was extremely helpful and service department was accommodating in programming new key fob. Everyone I came in contact at dealership was friendly and helpful. accommodating in programming new key fob. Everyone I came in contact at dealership was friendly and helpful. More

by grady7 Verified Customer Verified Customer

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Easiest car buying experience I have ever encountered. Great communication and friendly staff. Would absolutely purchase from them again! Great communication and friendly staff. Would absolutely purchase from them again! More

by danielleheintz Verified Customer Verified Customer

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I have been a customer of bill hood since the purchase of my 2012 Silverado. Over the years I have spent over $8k in service repairs on it. I was a bit disappointed with my recent purchase because of an add my 2012 Silverado. Over the years I have spent over $8k in service repairs on it. I was a bit disappointed with my recent purchase because of an additional “protection package” I was told that GM was doing because of paint chipping. I wasn’t asked if I wanted it they included in the price of the vehicle. I was under the impression that this was added to the truck. Very dissatisfied with that because the rest of my purchase was a great experience. I will contact GM to find out more details about this package and why there was not a chance to opt out. More

by rmlambert Verified Customer Verified Customer

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The staff at Bill Hood Chevrolet were attentive and friendly. They appeared happy to help. friendly. They appeared happy to help. More

by keri.menesses Verified Customer Verified Customer

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My experience at this dealership was top tier! The easiest car buying experience; I would recommend them to any and everyone! The easiest car buying experience; I would recommend them to any and everyone! More

by meganlou8881 Verified Customer Verified Customer

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Mr. Williams was very professional and answered all my questions. He saw the deal thru beginning to end. I would definitely recommend Bill Hood and Mike Williams. questions. He saw the deal thru beginning to end. I would definitely recommend Bill Hood and Mike Williams. More

by BSMITH010753 Verified Customer Verified Customer

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I have had to constantly bring my vehicle to the service department beginning the night that I picked it up. Most of it has been covered by my certified used warranty. I haven't had the Chevy Equinox an e department beginning the night that I picked it up. Most of it has been covered by my certified used warranty. I haven't had the Chevy Equinox an entire year and had to have a brake rotor replacement for $1,000. This was not covered by my one year warranty even though I haven't had the car for a year. The service department is great but I shouldn't to see them that often. Also, I am dreading the end of my warranty if the costs are this high already. Even though I could recommend the kind and courteous sales department, I could not recommend the dealership. More

by simmons2x Verified Customer Verified Customer

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