Roland Felipe | Page 110
Service Advisor
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
1,121 Reviews
Write a Review1121 Reviews of Roland Felipe
April 15, 2024
The staff is ALWAYS professional and tells you what’s going on with your vehicle without making feel forced to do something you can’t afford. I will continue to bring my car here. going on with your vehicle without making feel forced to do something you can’t afford. I will continue to bring my car here. More
April 15, 2024
Southern Nissan of Chesapeake have performed professionally and exceptionally for my visit this past weekend. I eas expecting to be at the shop longer than I was there, especially with the lack professionally and exceptionally for my visit this past weekend. I eas expecting to be at the shop longer than I was there, especially with the lack of a full crew working. From the customer service representative to the technician who serviced my truck, I thank you all. I even got a bonus for tires that I was thinking of purchasing. More
Other Employees Tagged: M'Tazi Payne , Quan Moore
April 14, 2024
Very friendly service personnell. The videos taken very very nice to see. I arrived at 0730 and left at 1130 for an 0800 appoint. Once told I needed a new tire it took way over the a The videos taken very very nice to see. I arrived at 0730 and left at 1130 for an 0800 appoint. Once told I needed a new tire it took way over the an hr to put one on. Otherwise service was better than the last time. More
April 14, 2024
They are always courteous and respectful, polite I love when they inspect my car they do a video so I can see what is being done I will always take my vehicle to southern Nissan for when they inspect my car they do a video so I can see what is being done I will always take my vehicle to southern Nissan for More
Other Employees Tagged: M'Tazi Payne
April 13, 2024
Poor communication within the service and parts department. Unprofessional yellling at customer on phone. Joe at service department needs training. department. Unprofessional yellling at customer on phone. Joe at service department needs training. More
Other Employees Tagged: Joe
April 13, 2024
Worst service ever after being a customer for over 7 years, specially Rolland Felipe his customer service skills are very bad giving attitude since i got to the dealership and being very rude! years, specially Rolland Felipe his customer service skills are very bad giving attitude since i got to the dealership and being very rude! More
April 12, 2024
Roland was extremely helpful. He was very polite and took the time to explain the service provided. The dealership should be proud to have him as an employee. He was very polite and took the time to explain the service provided. The dealership should be proud to have him as an employee. More
April 12, 2024
Everyone with professional kept me updated share issues with my car. I recommend this location. with my car. I recommend this location. More
Other Employees Tagged: M'Tazi Payne
April 11, 2024
Excellent customer service. They have serviced our car for years. They have always been straight up honest with us. Roland was great to work with! They have serviced our car for years. They have always been straight up honest with us. Roland was great to work with! More

