Roland Felipe | Page 110

Service was quick they called me to let me know what the issue was offered a price and the job got done completed quickly issue was offered a price and the job got done completed quickly More

by JULIEN4 Verified Customer Verified Customer

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She is the best customer service rep . Always helpful. Helps any way she can .Just a blessing Always helpful. Helps any way she can .Just a blessing More

by GILBERTEVERETT447 Verified Customer Verified Customer

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Everything requested was done. Timely updates were provided as well. I am satisfied with the service. Timely updates were provided as well. I am satisfied with the service. More

by bowie4life Verified Customer Verified Customer

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Great, there haven't been any issues since I got my nissan kicks. Thanks guys nissan kicks. Thanks guys More

by ronald.hush Verified Customer Verified Customer

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Excellent service. The wait for oil change was a little longer than anticipated. However understood the shortage. The wait for oil change was a little longer than anticipated. However understood the shortage. More

by MMBPHI Verified Customer Verified Customer

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I had an appointment and they finished in a good amount of time. I'd give them an A+ just for that. of time. I'd give them an A+ just for that. More

by lynettebrown757 Verified Customer Verified Customer

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Quick service great deal with coupon. Will be back when we get the next coupon Will be back when we get the next coupon More

by dhartjunk Verified Customer Verified Customer

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There’s obviously been a change in management or corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started takin corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started taking my car to Hall NIssan in Virginia Beach for the past 5 years. In any case, I decided to try this location again as I was in dire need for someone at Nissan to perform some type of diagnostic or inspection on my car because rain water would leak into the car. M’Tazi provided exceptional customer service from the start of my visit, kept me informed through out to let me know what was being done and how soon I would have my car fixed. M’Tazi answered all of my questions and then some. I have some other things that I need to get fixed and all of my questions were answered as well. I’m not sure which technician performed the work, but I appreciated the fact that he allowed my car to air out before I picked it up. Also, I need to add that previously, this dealership never offered shuttle service, even when I asked. M’Tazi offered shuttle service home, and confirmed whether I needed shuttle service back to the dealership. I only add one suggestion - quick wash and vacuum of the vehicles upon return to the customer. Hall Nissan Virginia Beach did provide that service. More

by PatDLucas22 Verified Customer Verified Customer

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Great service! !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area s !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area seating wasn't clean nor the coffee area. Overall it was a 10 in my book. More

by uniquestorm Verified Customer Verified Customer

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Great service! Very friendly and kept me up to date on repair! Very confident with Rolands service.. Very friendly and kept me up to date on repair! Very confident with Rolands service.. More

by BHLBUFFY Verified Customer Verified Customer

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