Roland Felipe | Page 18

I always have a good experience when I'm at the dealership. The service/desk technicians have excellent customer service skills and are always very helpful. dealership. The service/desk technicians have excellent customer service skills and are always very helpful. More

by DGCOL55 Verified Customer Verified Customer

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They were very busy and I was told my wait time could be a couple hours or more. They had all my work done in a little over an hour which was a pleasant surprise. Roland Felipe was very nice and explained e a couple hours or more. They had all my work done in a little over an hour which was a pleasant surprise. Roland Felipe was very nice and explained everything to me. Overall it was a great experience! More

by CJNELSON16 Verified Customer Verified Customer

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They are great and have very good understanding of what’s going on with your vehicle going on with your vehicle More

by gwentann64 Verified Customer Verified Customer

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The service was great, however, when I árrived the appointment I had scheduled the week prior, had never been set. But the service advisor took my car anyway. He just had to honor the appointments fir appointment I had scheduled the week prior, had never been set. But the service advisor took my car anyway. He just had to honor the appointments first. It was a simple oil change and so the process was pretty fast. More

by GRAYFOX.ALEX2018 Verified Customer Verified Customer

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Went in for an oil change and tire rotation. Roland was great! He is friendly and knowledgeable. Roland was great! He is friendly and knowledgeable. More

by JORDANA.WOODARD Verified Customer Verified Customer

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Excellent customer service. Representative knowledgeable courteous and exceptional. Excellent with explaining all services for a person to understand and comprehend with patienc Representative knowledgeable courteous and exceptional. Excellent with explaining all services for a person to understand and comprehend with patience and understanding while dealing with the customer overall could not be more satisfied with my service More

by kinesha.haynes Verified Customer Verified Customer

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Roland is very kind. He is very patient. He's very welcoming. He is a great asset to your company. He is very patient. He's very welcoming. He is a great asset to your company. More

by Roxanrchrdson Verified Customer Verified Customer

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The staff was very professional and knowledgeable kept u updated on your car service all went well updated on your car service all went well More

by janice.askew760 Verified Customer Verified Customer

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Very good customer service including prompt work and follow-up during the process. Good work. follow-up during the process. Good work. More

by Florence.landy58 Verified Customer Verified Customer

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Roland was very professional. I was early for my appointment and he took my car in right away. My car was finished before I was scheduled to be there. I was early for my appointment and he took my car in right away. My car was finished before I was scheduled to be there. More

by lanettemoulton Verified Customer Verified Customer

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