

Roland Felipe
Service Advisor
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
756 Reviews
Write a Review756 Reviews of Roland Felipe
August 05, 2025
It was very clean but cold. Although I wasn’t able to get an oil change because someone else, not this company, did not change it correctly in the past, Roland was nice about ex Although I wasn’t able to get an oil change because someone else, not this company, did not change it correctly in the past, Roland was nice about explain why they couldn’t change it. More
August 05, 2025
Roland was an exceptional service tech. .he explained everything clearly . Service was done above expectations...totally satisfied...great experience .he explained everything clearly . Service was done above expectations...totally satisfied...great experience More
Other Employees Tagged: M'Tazi Payne
August 05, 2025
Not great, huge rip off dealership. They are just focused on making money, not actually helping you. They are just focused on making money, not actually helping you. More
Other Employees Tagged: Dustin Wagner, Jazmyn Walloe
August 04, 2025
They are so professional and I like the way they treat me and the people. and the people. More
Other Employees Tagged: Lisa Wolf, M'Tazi Payne
August 03, 2025
Everytime I schedule serv8ce there. The staff is very professional. And I never have to wait an enormous amount of time. The staff is very professional. And I never have to wait an enormous amount of time. More
Other Employees Tagged: M'Tazi Payne
August 03, 2025
Overcharged me for a truck so they could make a lot of money off of me. They could have overcharged me by half of what they did and still made a lot of money so just goes to show the real customer service money off of me. They could have overcharged me by half of what they did and still made a lot of money so just goes to show the real customer service experience cannot be found at that dealership! More
Other Employees Tagged: Roland Felipe
August 02, 2025
I’m a senior tech technician was not clear in his diagnosis lead to lack of knowledge. My airbag module was open (module and clock spring). his diagnosis didn’t pinpoint exactly which part is faulty diagnosis lead to lack of knowledge. My airbag module was open (module and clock spring). his diagnosis didn’t pinpoint exactly which part is faulty He diagnosed it with open airbag module I know that already because I have a code reader I needed them to tell me which one is bad. For that I’m not happy. But customer service was professional. More
Other Employees Tagged: M'Tazi Payne
August 02, 2025
This dealership was really nice! I was easily able to get a new car for myself and when I needed help I was able to easily call. I thank for their service 😃 I was easily able to get a new car for myself and when I needed help I was able to easily call. I thank for their service 😃 More

