Roland Felipe
Roland Felipe at Southern Nissan Chesapeake

Roland Felipe

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.9
665 Reviews
4.9

665 Reviews

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665 Reviews of Roland Felipe

June 19, 2025

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Employee Rating

Very professional and friendly atmosphere, the waiting time was not long, thank you very much. More

by AIDA.E.LOPEZ1956
Service Price Transparency
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Recommend Dealer
Yes

June 18, 2025

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The salesman acted he didn't have time for me. He kept making excuses to me. So I said forget it. More

by brickhousetoni
Service Price Transparency
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Recommend Dealer
No
Jun 18, 2025

Southern Nissan Chesapeake responded

"Brickhousetoni" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2025

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Roland was Very friendly informative helpful and considerate. He was able to assist me with issues with my account and was very fast and efficient More

by Elicia
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Recommend Dealer
Yes
Jun 18, 2025

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2025

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Very though information after the service and completed timely. I would definitely bring my car back for service when I am in town. Thank you. More

by Gwen.felton
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 10, 2025

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Great customer service and stick to appointment times. Great job and didn't take all day More

by Jessica C.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jun 11, 2025

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 10, 2025

Dealership Rating
Employee Rating

About a year ago my wife and I purchased a new marano Love It, we have always had a great experience when dealing with Roland our service writer ,we just had our sons marano worked on Roland went above a More

by DW
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric King

Jun 11, 2025

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 09, 2025

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Employee Rating

Got what I needed to get done and was able to make my appointment on tome More

by TVGL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jun 11, 2025

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 09, 2025

Dealership Rating
Employee Rating

I bought my Sentra there and the service advisor was vèry kind. The place is clean and comfortable! Thanks for your service More

by Johnackiss45
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

June 09, 2025

Dealership Rating
Employee Rating

Was trying to charge me a lot of money over something simple and I had to come back More

by dreyabaybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: M'Tazi Payne

June 09, 2025

Dealership Rating
Employee Rating

Excellent great service,very professional, great customer.service, great you with courtesy appoints on time courtesy coffee & other hot beverages check on you ,keep you informed on.whats going o More

by porobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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