Roland Felipe
Roland Felipe at Southern Nissan Chesapeake

Roland Felipe

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8
756 Reviews
4.8

756 Reviews

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756 Reviews of Roland Felipe

August 05, 2025

Dealership Rating
Employee Rating

It was very clean but cold. Although I wasn’t able to get an oil change because someone else, not this company, did not change it correctly in the past, Roland was nice about ex More

by evab1565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2025

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Employee Rating

Roland was an exceptional service tech. .he explained everything clearly . Service was done above expectations...totally satisfied...great experience More

by NEWCON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

August 05, 2025

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Employee Rating

Fast service and great customer service communication! Waiting area was nice and quiet while waiting More

by HSTURGIS17
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

August 05, 2025

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Employee Rating

Not great, huge rip off dealership. They are just focused on making money, not actually helping you. More

by dsdonigan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dustin Wagner, Jazmyn Walloe

August 05, 2025

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Employee Rating

Waited for 3 hours even though I had an appointment for an oil change and state inspection on a 2023 vehicle. More

by Ameliar90
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

August 04, 2025

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Employee Rating

They are so professional and I like the way they treat me and the people. More

by TIMMONSLAFRANCE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Wolf, M'Tazi Payne

August 03, 2025

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Everytime I schedule serv8ce there. The staff is very professional. And I never have to wait an enormous amount of time. More

by DWIGHTANDERSON65
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

August 03, 2025

Dealership Rating
Employee Rating

Overcharged me for a truck so they could make a lot of money off of me. They could have overcharged me by half of what they did and still made a lot of money so just goes to show the real customer service More

by nickratliff2080
Recommend Dealer
No

Other Employees Tagged: Roland Felipe

August 02, 2025

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Employee Rating

I’m a senior tech technician was not clear in his diagnosis lead to lack of knowledge. My airbag module was open (module and clock spring). his diagnosis didn’t pinpoint exactly which part is faulty More

by Haljazaeri1
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

August 02, 2025

Dealership Rating
Employee Rating

This dealership was really nice! I was easily able to get a new car for myself and when I needed help I was able to easily call. I thank for their service 😃 More

by florence Etchene
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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